Avis et détails du produit de Vault Platform

The selections for how you want to submit. Vault is very clear on what your selections mean and what level of anonymity you will have. Avis collecté par et hébergé sur G2.com.

I was shocked that there was not a desktop interface (NOTE: I learned this was an implementation choice on the part of my company and Vault has an offering here we do not use; updated review from 1.5 to 3 stars). Given the nature of the tool, you are expected to supply evidence and long-form responses. In most cases these will have been recorded or stored on a computer. Pushing people to enter on a mobile form causes rework and a bad experience where you can not do submission in a way that is intuitive and easy. Avis collecté par et hébergé sur G2.com.

I find the dashboard is easy to navigate and user friendly Avis collecté par et hébergé sur G2.com.

I find having to go to the Vault website to login to the resolution hub rather than having an application a little clunky. (There is a phone app but I don't have a work mobile.) Avis collecté par et hébergé sur G2.com.

The platform is user-friendly. It's easy to navigate, from submitting the report, or being the one to review and investigate a report. I also love that customer service is friendly and quickly responsive. Avis collecté par et hébergé sur G2.com.

The questions aren't customizable at this point, but I appreciate that this is something the Vault team is looking into for the future. Avis collecté par et hébergé sur G2.com.

Simple to use and has a clean interface. Vault can encrypt and decrypt data. It protects sensitive data.

We use our investigation report to attach to Vault to ensure all details are saved into the platform. Avis collecté par et hébergé sur G2.com.

I would consider a follow-up email from the date you have a complaint assigned to you ( with a period pre-established). Another suggestion would be to determine the kind of report you are receiving. Avis collecté par et hébergé sur G2.com.

Produit facile à utiliser qui est simple pour mon entreprise et peut ajouter les informations et le suivi dont nous avons besoin pour gérer. Avis collecté par et hébergé sur G2.com.

Le produit peut parfois inclure des étapes que les utilisateurs réguliers ne comprennent pas. Avis collecté par et hébergé sur G2.com.

I like that it can be anonymous. people can write to use without being exposing who they are Avis collecté par et hébergé sur G2.com.

The messaging can take longer than expected to reach the other person as there is no notification on their end. Avis collecté par et hébergé sur G2.com.

It is easy to use and take you through simple steps to capture the information required. Avis collecté par et hébergé sur G2.com.

The only thing that I consider a limitation is the fact that documents have to exported out of the platform for review. This could raise confidentiality issues. Avis collecté par et hébergé sur G2.com.

Using Vault is very straightforward. I was able to create an account with ease and had my account approved within seconds. The user face and UI is easy to navigate and I can clearly navigate to sections of the platform that I need to get to. Avis collecté par et hébergé sur G2.com.

Currently, no dislikes for me. The platform as mentioned to me has no downsides. Avis collecté par et hébergé sur G2.com.

I like that the app is very user friendly and people can open a report easily, and from anywhere. Avis collecté par et hébergé sur G2.com.

That there is no way to have metrics that can help us look at statistics and that we can use to generate insights. Avis collecté par et hébergé sur G2.com.

It's easy to use and it has a clean interface. It's easy to make an account and add in emails, texts and whatapps to document what's happened. The privacy of each user is paramount and when dealing with sensitive information like this it's essential. Avis collecté par et hébergé sur G2.com.

The only thing is I wish I could get it on my desktop. Avis collecté par et hébergé sur G2.com.