Avis et détails du produit de SnapDial

SnapDials data capabilities have really helped us get a much deeper understanding of our customer, what they need, and most importantly, how we can help them. We now have a lot more data about the customer, and with all touch points coming through the one system we’re finally getting a full picture. This is a big benefit of the company. It’s helped us start to move our customer retention rates up, and we’ve been able to put some steps in to be more proactive. Overall, I think SnapDial is really going to help us become more customer focused and follow through with all the additional services we’d like to provide for our customers. Avis collecté par et hébergé sur G2.com.

We were not able to use our old Cisco Phones with the system but SnapDial includes a phone with the Everything Plan. Avis collecté par et hébergé sur G2.com.