Pure Chat Avantages et Inconvénients

I enjoy being able to customize the interface and save use detail based on customer. Being able to see locations and previous chat history is very helpful especially when a customer returns after being disconnected. Avis collecté par et hébergé sur G2.com.

This app has very basic functionality. When working in customer support the ability to share images and documents are a must. Unfortunately, this cannot be done with this app. We have come across instances where documentation needs to be shared so we would have to use a third party application. This sometimes disconnects us from chat. It is an overall hassle. Avis collecté par et hébergé sur G2.com.

The responses come instantly, there is no lag. live chat solution for small to mid-sized teams and is now being offered to everyone for FREE! Avis collecté par et hébergé sur G2.com.

I miss the emojis! But it is very professional. I also dislike that you have to constantly log in after every session. Avis collecté par et hébergé sur G2.com.

PureChat is super handy, works very similarly to Front email set-up and makes communicating with customers directly through the website easy. Avis collecté par et hébergé sur G2.com.

I honestly don't have anything negative to say about PureChat. It gets the job done with the uses needed. Avis collecté par et hébergé sur G2.com.

I love that you can open unlimited chats with an unlimited number of people. I love that it stores the history of the conversations and how easy it was to transfer files and screen shots Avis collecté par et hébergé sur G2.com.

I absolutely love it. It's awesome! There is nothing to dislike about it. Avis collecté par et hébergé sur G2.com.

Easy to use from a customer service standpoint. Great to be able to use responses to better serve clients, with immediate needs. Avis collecté par et hébergé sur G2.com.

Reporting features. would like to see enhances metrics on reports (time of chat session, key word algorithms Avis collecté par et hébergé sur G2.com.

Live chat is available on Apple AND android devices! Avis collecté par et hébergé sur G2.com.

Live chat sometimes has minor glitches and logs you out Avis collecté par et hébergé sur G2.com.

Très facile à utiliser, très bonne application, je l'adore et elle me manque, je pouvais suivre n'importe quoi. Avis collecté par et hébergé sur G2.com.

Rien, c'est une excellente application que plus de gens devraient connaître. Avis collecté par et hébergé sur G2.com.

C'était facile à utiliser et amusant à explorer, je le recommanderais certainement. Avis collecté par et hébergé sur G2.com.

Je souhaite que ce soit plus populaire auprès d'une foule de gens. Avis collecté par et hébergé sur G2.com.

not hard to learn! Easy to use for communication Avis collecté par et hébergé sur G2.com.

Nothing that I dislike at this point in time Avis collecté par et hébergé sur G2.com.

Pure Chat is easy to use, configure and setup. It has a simple interface for obtaining code snippets for your website. Integration with WordPress websites are an absolute breeze. Pure Chat lets you customize the chat box, setup canned responses for online and offline modes, add and manage teams, obtain reports, and even transcripts of the conversations. Avis collecté par et hébergé sur G2.com.

There are not many third-party integrations. We also were missing cobrowsing to help agents serve their customers. These are some pretty core things that power users are going to look for when purchasing a chat platform for their business website. Avis collecté par et hébergé sur G2.com.