Avis et détails du produit de Practice Better

Practice Better has made running my own practice a lot easier. I find it is very intuitive and most of my clients enjoy using the platform as well. I have recently started to use the AI charting assist which has significantly reduced admin time and makes my pratice notes that much better and faster. Avis collecté par et hébergé sur G2.com.

I think the telehealth component could use some work. If I want to share my screen with clients, it removes my face/video and the document takes up the full screen. Avis collecté par et hébergé sur G2.com.

Practice better is my first EMR & Ive been using it for about 4-5 years now. Protocols, note taking, scheduling & forms are streamlined. It's easy to navigate & helpful support when I need it. Avis collecté par et hébergé sur G2.com.

I get confused about scheduling sometimes. I would like a class on it honestly. I also wonder if there is another billing option other then strike bc the fees are outrageous Avis collecté par et hébergé sur G2.com.

Qu'il gère le processus client de bout en bout sans accroc, depuis l'organisation des appels avec les clients potentiels jusqu'à l'obtention des avis Google via PB après qu'un client a terminé. Les recommandations de plan sont enregistrées, ce qui signifie que les plans peuvent être remplis et envoyés en temps opportun. J'adore également la fonction d'automatisation - PB s'occupe des tâches administratives, ce qui me permet de faire plus de ce que j'aime, voir les clients ! Avis collecté par et hébergé sur G2.com.

Trouver la fonction de service client récemment mise à jour pas aussi facile à utiliser et à accéder. Avis collecté par et hébergé sur G2.com.

I like that pretty much all of the functions of my business an run through one platform. I like that they are also constantly evolving and adding more functions, features and third party integrations. Avis collecté par et hébergé sur G2.com.

I cannot get PB to fully integrate with my google calendar. Avis collecté par et hébergé sur G2.com.

Practice Better has allowed me to streamline my practice, but offering programs to my clients from within the software. I have also reduced my emails from clients, as there is an inbuilt message service. My clients love the client portal and app too. Avis collecté par et hébergé sur G2.com.

No direct data transfer to Xero. Based in the USA and I am in Australia, so Customer Support is slow. Avis collecté par et hébergé sur G2.com.

It is so user-friendly and has tutorials for everything you need. All the programs I use integrate easily for a one-stop shop. They also have lots of ready-made templates and programs to use with ease. I use it every day with all my clients. Avis collecté par et hébergé sur G2.com.

Nothing. It is all fantastic and I could not live without it! Avis collecté par et hébergé sur G2.com.

The interface is very user-friendly, allowing our employees to access it on desktops, phones, and iPads. Practice Better continually improves its software with regular updates, keeping us informed of any changes. As a small medical practice, we find Practice Better extremely helpful for scheduling and client communication. '

Their customer service is exceptional, too—on 10/29, I chatted with Donna, who went above and beyond to investigate and confirm that G2 is a legitimate survey company hired by Practice Better. Her thorough response made me feel confident about completing the survey. Avis collecté par et hébergé sur G2.com.

Practice Better currently lacks the ability to save "credits on file." We have to manually track patient credits in the recent activity tab. For instance, we have insurance patients whose coverage later increases to 100%, making their previously paid copays a credit on their account. It would be extremely useful to have a dedicated area for tracking these credit accumulations and their application, as we had with Unified Practice (an acupuncture software we previously used).

Additionally, the currently selection of Reports on Practice Better could be improved. Our biller currently faces issues that require her to create custom reports manually.

The Payment History report on Practice Better also lacks clarity. It does not show the payout for each date of service; it only displays when payments are received. For example, if insurance payments are made later, the report does not accurately reflect the earnings for each specific date of service. Avis collecté par et hébergé sur G2.com.

As a solo practitioner, Practice Better has truly streamline the way I practice. The automations, chat features, and snippets cut down on my administrative time, allowing me to focus on helping my clients. Avis collecté par et hébergé sur G2.com.

I wish Practice Better included a spellcheck feature in the notes and protocols sections. Avis collecté par et hébergé sur G2.com.

I can manage one on one clients as well as group programs. I can do my scheduling and billing all together. Avis collecté par et hébergé sur G2.com.

Nothing, I am happy with the program overall Avis collecté par et hébergé sur G2.com.

Practice Better is truly an "all in one" piece of software for my business. I couldn't be without it. It streamlines all processes and I don't need any other software. My clients love it too, many clinic software programs don't have a client-facing side, my clients love having access to their portal and it adds extra percieved value to my offerings. Avis collecté par et hébergé sur G2.com.

With the US exchange rate being poor for my currency, it is a pricier investment. It's frustrating to not have some simple features available in the lower-tier plans, e.g. customisation of portal with brand colours and the ability to message all clients at once with updates. There's some basic things missing (that could streamline processes) that even with submitting tickets and feedback don't seem to get changed. I also dislike the massive price jump to take on one more practitioner, it makes scaling a small business challenging. Avis collecté par et hébergé sur G2.com.