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Intégration facile avec notre site web. Nous avons pu remplacer la section de paiement de notre page de paiement par Braintree et la formater selon notre marque. Avis collecté par et hébergé sur G2.com.
Nous avons eu quelques problèmes avec l'intégration du backend. Avis collecté par et hébergé sur G2.com.
Braintree est facile à rechercher et vous permet de trouver facilement les transactions que vous devez vérifier. Braintree est facile à utiliser et vous permet de suivre vos comptes et de gérer vos abonnements facilement. Avis collecté par et hébergé sur G2.com.
Braintree peut parfois ne pas vous donner toutes les informations que vous cherchez à trouver pour un compte. Braintree Recurring Billing peut également être lent à utiliser lorsque vous gérez un volume élevé d'abonnements. Avis collecté par et hébergé sur G2.com.
Quick interface & easy implementation, however the lack of professionalism in their customer care and management team overlaps any benefits that the actual platform provides Avis collecté par et hébergé sur G2.com.
Ridiculous customer support, awful reporting of transactions. No feedback on important matters such as chargebacks or credit card frauds and awful notification procedures. Actually, I faced 5 chargeback cases, Braintree instantly informed me via email for 2 of those, while for the other 3 they never notified me and held my funds without providing any official reason. When i requested for adidtional information they fowarded me to AIBMS, and AIBMS forwarded me back to Braintree. No professionalism at all Avis collecté par et hébergé sur G2.com.
The easy integration with bigcommerce shopping cart software. Avis collecté par et hébergé sur G2.com.
The support at braintree is terrible as they just refer you to paypal, who in turn refer you back to braintree. It is simply a chaotic mess at this company and it is the customer who suffers. Avis collecté par et hébergé sur G2.com.
Les avantages de Braintree :
1) API intégrée avec nos propres outils
2) Fonction de recherche extrêmement conviviale
3) Portée mondiale Avis collecté par et hébergé sur G2.com.
Braintree inconvénients :
1) Facture des frais de virement pour déposer des fonds en dehors des États-Unis Avis collecté par et hébergé sur G2.com.
The interface is easy to use. I like the verifications section that allows you to see when and why a payment failed or declined. BT makes it super easy to run the payment again. The design is clean and uncluttered. Avis collecté par et hébergé sur G2.com.
Every once in awhile (and rarely) we seem to have some BT issues with payments not going through for seemingly no reason whatsoever. You try the card again immediately and it processes without any issue whatsoever. Avis collecté par et hébergé sur G2.com.
Easy subscription management and low commissions Avis collecté par et hébergé sur G2.com.
Cannot upgrade or downgrade to different billing periods on same subscription. Avis collecté par et hébergé sur G2.com.
Une fois configuré, il ne nous a presque pas posé de problème. Permet la personnalisation de la plupart des paramètres :, offre des formulaires intégrés (bien que nous ne les utilisions pas), et également des formulaires personnalisés. Avis collecté par et hébergé sur G2.com.
Ils ne fournissent pas d'accès API pour la création de remises et de plans, donc nous devons le faire manuellement sur leur console web. Avis collecté par et hébergé sur G2.com.
Their payment gateway was fairly simple, and the customer side support was pretty tolerable. Their head of risk department had shown some decent support until I've brought up extremely serious issues. They all have gone radio silent since then. Avis collecté par et hébergé sur G2.com.
Braintree payments has promised the company I was part of to have the merchant account funds released. They have held the funds for over 4-5 months now. Bobby Nickrent at Braintree has managed to manipulate my ex-partner and their whole company has decided to abort contact with me. I have made several unsuccessful attempts to speak with their team, yet every single request has been ignored.
Conveniently they have also taken advantage of the situation between myself and my ex-partner. They still hold thousands of dollars as of this very moment, despite the customer's product has already been delivered months ago. Beware working with a company like this.
I also have evidence to show that Braintree, and more specifically Bobby Nickrent has been compromising merchant's data, toying with it for his own benefit. Stay away from this company! They have robbed the business I've set up.
Total amount : $100k+
Amount held unrightfully : $40k+
Bobby Nickrent from Braintree is notoriously known for shutting down merchant accounts for no valid reasons. He should apply for Guinness records to measure the amount of incompetence he has, but that's just the tip of the iceberg.
There's only one thing that can compete with his incompetence - that is his ego-filled personality.
Ironically, this merchant-sucking-vampire isn't the brightest candle in the room. His historically shady past has always been overlooked by Braintree's team. I have personally tried to voice my opinion over, to which Braintree decided to not communicate with me anymore.
Bobby Nickrent from Braintree Payments is a Scammer. He also violates several Merchant laws, as well as some Federal laws. Take a look at some of the attached screenshots from his personal Facebook profile.
I have complained about his Facebook posts to their head of Risk team. Guess what the solution was? They simply decided to not communicate with me anymore. Isn't that comical?
Predictably, the Facebook posts have also disappeared now. This proves the point that they have taken a look at my complaint, simply tried to cover their ***, and decided to not communicate with me anymore.
Luckily, I have saved a copy of the posts on Archive Web. Below are the links for your reference -
https://web.archive.org/web/20160229154824/https://www.facebook.com/BeezusHChrist/posts/10154216835480161
https://web.archive.org/save/_embed/https://www.facebook.com/BeezusHChrist/posts/10154224204980161
https://web.archive.org/web/20160229155055/https://www.facebook.com/BeezusHChrist/posts/10154230906760161
If you're working with Braintree, your data is at a HUGE RISK! Braintree has not taken any action against this, instead decided to cut contact with me. As a merchant, would you like to have your business disclosed to some random blokes on Facebook?
That's just the beginning. So if you're thinking to work with Braintree, I suggest you think twice... Avis collecté par et hébergé sur G2.com.
J'utilise Braintree depuis environ 4 ans maintenant. L'expérience a été excellente. Je n'ai jamais eu à passer trop de temps lors de son intégration dans mes projets. Il s'adapte très bien à n'importe quelle pile Ruby. Et leur API est extrêmement bien faite. Ils ont également un bon support client et la réponse est toujours très rapide. Avis collecté par et hébergé sur G2.com.
Quand j'ai découvert que Braintree était en train d'être acquis par PayPal, j'ai eu un peu peur, à ce moment-là, PayPal n'avait pas une bonne réputation et j'avais déjà 2 projets en production, donc je pensais que le prix allait augmenter. Cela ne s'est pas produit mais je pense toujours que cela ne devrait pas arriver. Braintree serait encore meilleur s'ils avaient continué seuls. Avis collecté par et hébergé sur G2.com.
