Avis sur 19 ITRAK 365
Sentiment de l'avis global pour ITRAK 365
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The support of the Itrak team and the adaptability of the platform is what we liked the best.
As employees had suggestions to improve we could go into dynamics and make adjustments as need. Avis collecté par et hébergé sur G2.com.
Just like any new IT platform, it can take a while for people to get used to the functions.
It was accepted pretty easily once employees started to use the platform. Avis collecté par et hébergé sur G2.com.
La flexibilité de l'outil et son intégration avec la plateforme MS, en particulier Power BI et Teams, est incroyable. Avis collecté par et hébergé sur G2.com.
Le système ITRAK est très configurable, donc ce serait bien s'il y avait des lignes directrices sur les meilleures pratiques pour aider à orienter certaines des décisions lors de la configuration. Avis collecté par et hébergé sur G2.com.
Once you get to know the program it's OK. Organized and methodical. Avis collecté par et hébergé sur G2.com.
I have trouble with it not syncing to the platform from smart phone to tablet. Very frustrating. I don't want to complete the entire form on my phone. But when the program doesn't work remotely (only happened twice but REALLY SUCKED), it made a 2 hour task take almost 5 hours.... Avis collecté par et hébergé sur G2.com.
The support from the iTrak team has been outstanding. They are very knowledgeable and attentive. The best thing about ITrak is the configuration flexibility and that it is on the MS Platform and integrates well with our current MS platform. Avis collecté par et hébergé sur G2.com.
I do not have any dislikes about the system currently, as we are still in the "implementation" phase of our journey and learning as we go. The platform can do alot, although that is not a dislike, it makes learning the best way to set up the platform challenging. Avis collecté par et hébergé sur G2.com.
The best part of ITRAK is that it is built on top of Microsoft Dynamics 365 which provides endless versatility and many different integration opportunities with the Microsoft Suite, including but not limited to Azure AD, Power BI, Power Automate & MS Teams. Avis collecté par et hébergé sur G2.com.
The only downside of ITRAK is that it requires Microsoft licensing, which Microsoft is prone to changing on a whim. However, to date, the value has far outweighed the cost, and the licenses are shared across other Microsoft applications, which in some cases, can actually save costs. Avis collecté par et hébergé sur G2.com.
The mobile application is user-friendly and focused on being intuitive for the person using it. Avis collecté par et hébergé sur G2.com.
lack of out of the box / canned automation, notification and reporting. Avis collecté par et hébergé sur G2.com.
Flexibility to build and customize solutions to meet business needs. A knowledgeable and experienced vendor capable of providing professional services and support. Avis collecté par et hébergé sur G2.com.
Microsoft Dynamics Platform provides features but can bring additional overhead when configuring or managing users and licensing. Avis collecté par et hébergé sur G2.com.
