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Our rep and customer service partner are both great (Renee Stern and Emmy Panganiban) and very easy to work with. Any time we have a question or issue, they respond and resolve it quickly. Avis collecté par et hébergé sur G2.com.
There have been a few issues with inventory this year (our of HALO's control) that have been frustrating for our team members. We had team members select a gift, but by the time it was 'pulled' from inventory it was out of stock, so they had to reselect. Avis collecté par et hébergé sur G2.com.
C'était rapide et facile. J'ai aimé utiliser l'application mais j'ai oublié mon mot de passe donc j'ai dû passer par OKTA. Avis collecté par et hébergé sur G2.com.
Je ne pouvais pas me connecter via l'application comme avant. Avis collecté par et hébergé sur G2.com.
I like the products that are offered on the site Avis collecté par et hébergé sur G2.com.
I dislike how many points everything costs. I've received multiple awards at my company, but I can barely afford to get anything. Avis collecté par et hébergé sur G2.com.
Halo service awards are a great way to show appreciation for our employees and the option to buy up additional services as we grow is a nice benefit as well. Avis collecté par et hébergé sur G2.com.
The HALO system capabilities are limited when it comes to accepting eligibility and termination files. Avis collecté par et hébergé sur G2.com.
They are organized and accurate. They respond quickly to inquiries and seek to help us make sure our employees are recognized for their accomplishments. Avis collecté par et hébergé sur G2.com.
It would be nice to get a full refund instead of partial for unused rewards. Avis collecté par et hébergé sur G2.com.
The coordinators are now able to manage employees who receives and who does not receive a gift via the reporting portal (Halo Direct). Our account representatives are attentive and very thorough in answering our questions and following-up on previous requests in a timely fashion. They have made all of the requested changes to our gift ordering site without any issues. We never heard "We cannot accommodate that request." Avis collecté par et hébergé sur G2.com.
We had the same vendor for 18 years. What is there not to like. :-) This is the company's 2nd year with HALO and they have happily met our expectations. We are currently working out a few kinks (things that come up that you did not anticipate). We know that as each year passes, and we enhance the program, even more, it will be a program that employees constantly brag about because employees love celebrating milestones and this program formally recognizes all of their contributions to the company. Avis collecté par et hébergé sur G2.com.
How knowledgeable the Halo Team is with our organization's programs and quick response to inquiries to help serve our employees. The regular circle of communication Halo promotes to ensure we are completely satisfied with the services. Avis collecté par et hébergé sur G2.com.
Nothing, in fact I was able to provide direct feedback to our account manager to send praise for the awesome work the Halo team has and continuously offers Kinecta. Avis collecté par et hébergé sur G2.com.
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Travailler avec HALO, ils ont vraiment été flexibles chaque fois que nous avons eu des situations uniques et ont toujours été désireux de nous aider à déterminer les prochaines étapes. Avec la récente pandémie, ils ont pu s'adapter facilement pour s'assurer que nos employés reçoivent leurs récompenses, peu importe où ils travaillaient, en raison de la fermeture de certaines de nos options typiques. Super équipe avec laquelle travailler et excellent partenaire. Avis collecté par et hébergé sur G2.com.
Pas de désaccords avec les produits. Je pense que le groupe continue de rester au courant des choses. Avis collecté par et hébergé sur G2.com.