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My organization (including both our Global SOC and the strategic intel team) has been using Factal for a few years now and is very satisfied with its ease of use and friendly and quick customer service. The Factal team is also constantly striving to introduce new features that they -- and clients like us -- think will be highly useful, and they do a really nice job communicating those changes. The Factal podcast is also a good resource, and the twice-monthly Global Security Briefing is always full of interesting new analysis and insights across a broad range of geographies and topics. My organization is currently onboarding a new threat intel platform and has opted to retain Factal as well (integrated via API) because no other tool we've demo'ed has matched their ability to provide timely, vetted, and actionable breaking news alerts. Avis collecté par et hébergé sur G2.com.
Very few downsides that I've been able to identify. Sometimes the signal-to-noise ratio might get off-kilter, but this is usually fixed by adjusting filters and notification settings. If we find ourselves needing an assist in that regard, the Factal team is always more than willing to lend a capable hand. Avis collecté par et hébergé sur G2.com.
15 sur 16 Avis au total pour Factal
The timeliness and relevancy of the alerts help me inform decision makers about issues we care about. There are numerous ways I receive Factal alerts, ensuring I have access to the information when I need it. It's also very easy to share key alerts with individuals that need to be informed. I use Factal daily and it's a key part of my toolbox. Avis collecté par et hébergé sur G2.com.
I have no dislikes - I am very happy with the tools, the integration, and the customer support. Avis collecté par et hébergé sur G2.com.
I find Factal to be user-friendly, intuitive, and has so many great resources and tools. The Factal team is extremely responsive and helpful with trainings offered and new features. It provides a good global overview and captures so much relevant information. I use it every day and always have the dashboard open. It is easy to integrate into our teams with langugage support and allows individuals to set up implementation according to the level of info they need.
Factal has not only helped us to have vital historical data for our hundreds of global locations, but the resources offered, from briefings, trainings, ad-hoc incident chats have been really helpful in keeping us informed and engaged. Avis collecté par et hébergé sur G2.com.
Not much to say about any downsides. There was trouble for some team members to join certain events like the informative security briefing, due to the majority being outside US-based time-zones, but the Factal editors are on 24/7 and they've made the time earlier to accomodate. Avis collecté par et hébergé sur G2.com.
The flash briefings keep well informed. They are factual and insightful. Analysts are very in touch with the situation in their respective areas. I am able to screen news stories for my interests. I can focus on news stories in specific areas by using the map function. Avis collecté par et hébergé sur G2.com.
It took a while for me to figure out how to filter our extraneous news stories. Avis collecté par et hébergé sur G2.com.
Real time information and high customization ability. I love the new features they have added in the past year. The customer support is also great, and terrific training on the product. It is very easy to roll out to users around the globe.
Factal is my daily go-to source for information. From there I can drill down into the subject either using Factal, or other tools or resources. Avis collecté par et hébergé sur G2.com.
I cover a global office, so sometimes the number of notifications can be overwhelming. However, for most users, this iis not an issue. Avis collecté par et hébergé sur G2.com.
Free to use for NGOs and providing verified information in near real time. Factal provides use with the abiity to zoom into reporting quickly and on a number of platforms (app + desktop + web). It has become part of our daily routine and we direct colleagues to use the platform in a number of different countries (currently 42). The reporting is not overly focused on one region or area and quickly allows comprehension. Avis collecté par et hébergé sur G2.com.
Platform can be difficult to set up and notifications a little clunky. Would be great to have tutorials in additional languages. Avis collecté par et hébergé sur G2.com.
Factal le fait bien. Ils sont différents de toute autre plateforme que j'ai utilisée, qui s'appuient uniquement sur l'automatisation et les algorithmes, conduisant souvent à des alertes inexactes qui risquent de gêner les opérations commerciales. Factal emploie plutôt des analystes pour prioriser la livraison d'informations vérifiées, fiables et exploitables.
De plus, Factal n'isole pas son soutien. Ils favorisent une communauté florissante où tous les membres peuvent interagir directement avec d'autres clients et des analystes sans restrictions. Cette approche améliore la collaboration et le partage d'informations, faisant de la communauté Factal une ressource incontournable pour les organisations cherchant à prendre des décisions bien informées. Avis collecté par et hébergé sur G2.com.
Factal continue de s'améliorer grâce aux retours des clients, et il n'y a rien que je n'aime pas dans leur produit ou leur équipe. Avis collecté par et hébergé sur G2.com.
Les rapports de sécurité en temps réel de Factal, le tableau de bord et les briefings bimensuels sont essentiels pour fournir des évaluations et des conseils à mon organisation. Avis collecté par et hébergé sur G2.com.
Il n'y a rien que je considérerais comme une faiblesse dans cette ressource. Avis collecté par et hébergé sur G2.com.
Helpful that I can choose the locations, types of events and severity that I will be informed about. Good summary of the events and they are geo-located so that I can click on the event and see where in the world it has happened.
Chat function allows me to connect with the Factal staff and others interested in the event.
Really appreciate that Factal give NGOs and charities a free access account. Avis collecté par et hébergé sur G2.com.
I have not found anything that I dislike. Avis collecté par et hébergé sur G2.com.
As a lone security adviser in a global organisation, factal does so much of the leg work for me in identifying what I need to be looking at more closely. Compliumenting the variety of other feeds I get. Avis collecté par et hébergé sur G2.com.
Initially I found the amount of info I was receiving overwhelming. However, a check in with Tyler and a little of my own time meant I have now refined the information I am receiving. Avis collecté par et hébergé sur G2.com.
Accessible, bien organisé et véritablement utile pour quiconque a besoin de suivre un large éventail de sujets. Avis collecté par et hébergé sur G2.com.
Étant donné que c'est un service gratuit, la qualité dépasse mes attentes. Il a quelques particularités, mais c'est aussi le cas des produits qui coûtent cher. Avis collecté par et hébergé sur G2.com.
