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The support team at TurnTo was amazing, very responsive, timely and pro-active explaining how to integrate and troubleshooting. Avis collecté par et hébergé sur G2.com.
Nothing, they were a great partner. I recommend them as partner for any organization looking for this type of application. Avis collecté par et hébergé sur G2.com.
The ability for customers to ask questions of other customers is key. Be able to ask employees questions is great, but to actually be able to ask questions of those that own the product is essential for more complicated products. Avis collecté par et hébergé sur G2.com.
No dislikes at this point with their product. They've been great to work with. Avis collecté par et hébergé sur G2.com.
Merveilleuse entreprise. Ils sont très attentifs à leurs clients. Avis sur les produits; questions et réponses et commentaires lors du paiement sont laissés sans problème. Facile à utiliser et très efficace. Fortement recommandé. Avis collecté par et hébergé sur G2.com.
Nous sommes très heureux avec Turn To. À ce moment, il n'y a rien qui nécessite une amélioration. Avis collecté par et hébergé sur G2.com.
Easy integration and onboarding process; always prompt responses whenever client has questions; adaptive and creative in providing solutions tailored to client's existing tech ecosystem or in-house challenges; smart user flow design to ensure high community engagement and customer satisfaction. Avis collecté par et hébergé sur G2.com.
Nothing dislike so far. One thing that might help TurnTo to accommodate even larger retailers is to increase their already decent capacity of SKU intake. Avis collecté par et hébergé sur G2.com.
Writing the code to do Ratings&Reviews (R&R) and Questions&Answers (Q&A) is complex. The TurnTo product removes the barrier to entry for any site to get R&R/Q&A live on their platform. Product has some solid feature sets that make it a quick win to add to your site.
Team is responsive when you have issues or roadblocks.
Product appears to have a continual roadmap. Avis collecté par et hébergé sur G2.com.
It takes care of the main components of R&R/Q&A, but there are some features that could be added to enrich the experience. (ie. customers photos, leader board, etc...)
Dashboard gives basic info. It needs a little love. Avis collecté par et hébergé sur G2.com.
Augmente les conversions et les ventes en permettant aux clients de se poser des questions. Avis collecté par et hébergé sur G2.com.
Rien. Turn To était facile à travailler tout au long du processus. Avis collecté par et hébergé sur G2.com.
The results. Customers who interact with the TurnTo widgets convert a rate much higher than average. Avis collecté par et hébergé sur G2.com.
Nothing really. A great product and a great team how are true partners. Avis collecté par et hébergé sur G2.com.
Extremely helpful staff. Our company is a little older and just starting to get up to speed with our online experience so we are a little high maintenance and TurnTo's team has and continues to be very supportive, patient and helpful. Avis collecté par et hébergé sur G2.com.
We had some confusion early on with the implementation instructions but they were supportive in clarifying it and holding our hand through the launch. Avis collecté par et hébergé sur G2.com.
