DocStar ECM Avantages et Inconvénients

Automated AP process, electronic file retention, ease of use and finding invoices Avis collecté par et hébergé sur G2.com.

Couple of issues with OCR text recognition to iron out with DocStar Avis collecté par et hébergé sur G2.com.

Ma partie préférée du système DocStar ECM est qu'il combine de puissantes capacités de flux de travail avec la capacité de stocker des documents de manière précise et sécurisée pour des exigences de rétention à long et court terme. Avis collecté par et hébergé sur G2.com.

Il est difficile de trouver une partie du logiciel que je n'aime pas, mais si je devais chipoter, je dirais que ma partie la moins préférée est la portion OCR. Cependant, elle devient de plus en plus précise avec le temps. Avis collecté par et hébergé sur G2.com.

The ease of use of the system and the ability to move documents to other users and to send documents outside the system Avis collecté par et hébergé sur G2.com.

The system can be a little slow at times, but that can be dependent on the specific server it's hosted on or the internet service Avis collecté par et hébergé sur G2.com.

The system has make the trace ability for documents very easy. The PIF technical support are wonderful and very helpful. Thank you!! Avis collecté par et hébergé sur G2.com.

As of right now nothing at all. I have been using this program for less than 1 years. Avis collecté par et hébergé sur G2.com.

i like we can scan our invoices and monthly backup in the system Avis collecté par et hébergé sur G2.com.

When the system crashes if you have looked at too many scans Avis collecté par et hébergé sur G2.com.

We are able to store invoices in docstar, so it is very simple to find one within seconds. Avis collecté par et hébergé sur G2.com.

sometimes the system is a bit slow, but usually resolved within a day. Avis collecté par et hébergé sur G2.com.

The ability to brainstorm needs with a rep. We have a pretty intricate business and opposed to hearing, no constantly, or itll cost x, theyre willing to help find a solution to help make the pairing a more efficient one Avis collecté par et hébergé sur G2.com.

Customer service lack of knowledge. They more so gather information for other tiers than troubleshoot issues. Had to wait for them to chat with a higher tier tech for them to tell me what they had to do. Frustrating, but now we have a direct contact to a Sr tech. Avis collecté par et hébergé sur G2.com.

I like the ease of uploading files to DocStar. Avis collecté par et hébergé sur G2.com.

DocStar isn't intuitive to use. When there is an issue with using the platform, it is easier to create a work around than to get the help desk or project manager involved to get it fixed. Normally, a bug causes great delay in our productivity. Avis collecté par et hébergé sur G2.com.

The simplicity of the system which made the training of my employees very smooth. Avis collecté par et hébergé sur G2.com.

At startup we had a new support team and had numerous challenges, but all good now. Avis collecté par et hébergé sur G2.com.

Quick visibility to invoices and where they are in the AP approval process. Avis collecté par et hébergé sur G2.com.

Nothing yet. Haven't gotten too deep into the system yet. Avis collecté par et hébergé sur G2.com.