I've been using the Awin affiliate program, and I absolutely love it! Its user-friendly interface makes managing partnerships incredibly easy, even for someone new to affiliate marketing. The wide variety of brands available ensures there’s always something relevant for my niche. I also appreciate the detailed analytics and reporting tools, which help track performance and optimize campaigns effectively. Payments are timely, and their customer support is super responsive, making the entire experience smooth. Awin has truly made affiliate marketing a breeze! Avis collecté par et hébergé sur G2.com.
While I appreciate many aspects of the Awin affiliate program, one area that could use improvement is the interface. It feels quite outdated and not as intuitive as it could be, especially compared to other modern platforms. Navigating through certain features can be clunky, which occasionally slows down productivity. A fresh, streamlined design would make the experience so much better and more user-friendly! Avis collecté par et hébergé sur G2.com.
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I find Awin is generally pretty easy to use, so even if you are new to the network, it doesn't take a long time to figure out. Another aspect I love about it, is the ability to schedule commission increases/decreases over time. Some other affiliate networks don't allow you to schedule multiple CPA changes for one publisher and you have to wait until the first scheduled change is in effect, before you can schedule the next one. The fact that I can do this on Awin makes things much easier, especially during holiday breaks when I am not online to make adjustments. I am also able to make last minute changes to commission rates without needed much lead time. Lastly, in my experience, their customer support is pretty quick. I needed to have an adjustment made to a client name and they made the fix within several minutes of me making the request. Avis collecté par et hébergé sur G2.com.
I would say my main flaw with Awin is it does seem to time-out relatively quick if I am not actively using it, so I do have to sign back often. I do use it several times a day, but I may work on something else for a little, and when I come back, it will be signed out. With that being said, it doesn't take very long to login. Avis collecté par et hébergé sur G2.com.
When taking over the management of the AWIN account, I found it very user friendly and easy to make the changes I needed to transfer access to myself. I also found it easy to navigate around the features where I found the product feed was out of date and not set up dynamically. I like that this platform allows the use of a product feed and I was able to easily match all of the required fields. Avis collecté par et hébergé sur G2.com.
As an advertiser on a self service account, access to customer support is limited. I also would like more control over the "my creative" area. I'd like to be able to delete creative and it would be helpful if it was managed dynamically so if we deleted it, it would be removed from the entire publisher network. Currently there is no way to stop publishers who have already used it. Avis collecté par et hébergé sur G2.com.
Awin is excellent in connecting a business to different affiliate partners internationally, across multiple disciplines. It streamlines the time and manual effort of undercovering suitable affiliate partners manually.
Also fairly easy to set up commission structures and creative comms/assets.
The cost is a low barrier to entry, especially for a start-up that's financially conscience.
Easy to integrate with Shopify and pull in our XML feed. Avis collecté par et hébergé sur G2.com.
The UX/UI can feel clunky at times, making it difficult to seamlessly navigate the platform.
There are some basic functional tasks that should be editable/available but are not - for example, to set up email notifications, Awin recommends reaching out to a support assistant. I would expect this'd be available under my account settings.
Additionally, although our business is registered as UK and US only - we often have publishers/affiliates reaching out from EU countries which aren't relevant to us. Feels like the filtering isn't quite right.
This final note is more a reflection on the affiliates themselves, but many use titles and names that aren't very clear. It often takes additional effort to decipher who the affiliate is and whether they're relevant. Avis collecté par et hébergé sur G2.com.
I love how user-friendly AWIN is. The platform is intuitive, making it easy to navigate and manage campaigns. Plus, their wide range of affiliate partners and robust reporting tools really help optimise performance. Avis collecté par et hébergé sur G2.com.
There's very little to dislike about AWIN, but if I had to point out one thing, it would be that the support team is not always there to help promptly. Avis collecté par et hébergé sur G2.com.
Finding new partners to mathc our ever changing goals couldnt be simplier, connecting is simple and allows us to achive our goals much quicker, whether thats driving more traffic or increasing CVR rate.
Reporting is key for us for all activity & the tracking/attribution tools along with performance reporting make this super simple to monitor performace every day. Avis collecté par et hébergé sur G2.com.
It would be good to see how much traffic/sales have come from particlaur offer we've set up on the platform.
Alot of the partners seem to be discount focused Avis collecté par et hébergé sur G2.com.
What I love most about using Awin's affiliate network is how user-friendly the entire platform is. The interface makes it a breeze to navigate, and I especially appreciate the top publisher comparison report, which provides valuable insights into performance and helps us identify opportunities for growth. Validating transactions is also incredibly straightforward, saving us time and hassle. Overall, Awin’s tools make managing our affiliate partnerships much easier and more effective, allowing us to focus on driving results. Avis collecté par et hébergé sur G2.com.
While I appreciate many aspects of Awin's platform, I find the Commission Manager tool could use some improvement. It can be cumbersome to navigate when it comes to messaging affiliates directly after changing their rates, which makes communication less efficient. Additionally, having a report that clearly breaks down new versus existing customer sales across publishers would be incredibly useful. This kind of insight would allow us to better understand performance dynamics and tailor our strategies more effectively. Overall, streamlining these features would enhance the user experience and improve our ability to manage affiliate relationships. Avis collecté par et hébergé sur G2.com.
I love Awin for their reporting dashboard and use it on a daily basis. It's very concise and easy to use when you're looking at the data. I can see all the KPIs that I find useful to determine how to improve my program. We switched from CJ to Awin and I think it was the best move we made since the fees are lower and easy set up. Avis collecté par et hébergé sur G2.com.
I would like to see more support for advertisers. Our rep doesn't reach out enough to see how we can improve our program. Avis collecté par et hébergé sur G2.com.
I like how versatile Awin is and since I use it daily I'm happy with all the data and information you can pull from there. You can easily send out newsletters, upload creatives, and offers which is a big plus. You can easily pull up reports and it doesn't take long to load. Customer support gets back to you quickly too. Avis collecté par et hébergé sur G2.com.
Sometimes Awin errors a lot. It also tends to logs you out way too often which is frustrating because if I'm doing something like a newsletter and have to go get and edit a creative and it takes a few minutes it'll log you out which then forces you to lose your progress. I wish there was a way to autosave newsletters. Avis collecté par et hébergé sur G2.com.
It's the widest used affiliate partnerships programme which makes it easy for small businesses to find influencers and creators of all sizes for their programmes. Easy to implement for a small business. Avis collecté par et hébergé sur G2.com.
The user interface can be a bit difficult to get used to but once you do it's straightforward enough. Avis collecté par et hébergé sur G2.com.
We use AWIN for our affiliate program. There are some great features like the ability to distinguish between new and returning customer purchases that competitors do not offer - and ability to find existing publishers and invite to program. Their customer support is usually responsive via email. Avis collecté par et hébergé sur G2.com.
The main feedback from our affiliates is that it is difficult to navigate. Many processes are slow (such as setting up voucher codes) and could be improved if there was the ability to bulk create vouches and/or upload CSV files. Lots of clicks required to complete single action. I've also found that the website is down/not functioning at least once a week (will click on publisher and it will fail to load) Avis collecté par et hébergé sur G2.com.
