Lors de l'évaluation des deux solutions, les évaluateurs ont trouvé Nucleus plus facile à utiliser et à administrer. Cependant, les évaluateurs ont préféré la facilité de configuration et de faire affaire avec ServiceNow Security Operations dans l'ensemble.
The data is very indexed through multiple indexes (axis) making it easy for everyone involved to find their details in a manner that is useful to them. The initial learning curve on how data is organized can take a moment to learn, but once understood is...
It's in the title. The product is unreliable. The platform is buggy, and in the opinion of most of the people I work with that use Nucleus regularly, this has gotten worse over time, not better. The new features are nice, but a working product is nicer....
The best part of service now is it helps us to organize the tickets well.
Ce que je n'aime pas beaucoup, c'est qu'il ne propose pas de version intermédiaire pour les petites entreprises, la version la plus basique semble trop avancée pour les PME.
The data is very indexed through multiple indexes (axis) making it easy for everyone involved to find their details in a manner that is useful to them. The initial learning curve on how data is organized can take a moment to learn, but once understood is...
The best part of service now is it helps us to organize the tickets well.
It's in the title. The product is unreliable. The platform is buggy, and in the opinion of most of the people I work with that use Nucleus regularly, this has gotten worse over time, not better. The new features are nice, but a working product is nicer....
Ce que je n'aime pas beaucoup, c'est qu'il ne propose pas de version intermédiaire pour les petites entreprises, la version la plus basique semble trop avancée pour les PME.