Lors de l'évaluation des deux solutions, les examinateurs ont trouvé Proxyclick | Visitor Management System plus facile à utiliser. Cependant, FacilityOS est plus facile à mettre en place et à administrer. Les examinateurs ont également préféré faire affaire avec FacilityOS dans l'ensemble.
Ease of use, customers appreciate the simplicity
How difficult it was to get an account. It took almost a week to get my team and me a way to log in. I also don't like how I receive 'end of day' summaries with no way to turn that off, it makes me think I'm receiving an important email at the end of the...
Attention to detail matters, and Proxyclick's developers obviously get this. The details add up. For example, if the sign-in iPad is inactive for half a minute, it reverts to the original screen, but only after displaying an unobtrusive countdown in the...
Speed: When visitors register, we must wait and hold the visitor. When the reception area is crowded, it gets really annoying. Also, sometimes we can't find the person needed in the tab app even if they are visible on the web page. Customer support is...
Ease of use, customers appreciate the simplicity
Attention to detail matters, and Proxyclick's developers obviously get this. The details add up. For example, if the sign-in iPad is inactive for half a minute, it reverts to the original screen, but only after displaying an unobtrusive countdown in the...
How difficult it was to get an account. It took almost a week to get my team and me a way to log in. I also don't like how I receive 'end of day' summaries with no way to turn that off, it makes me think I'm receiving an important email at the end of the...
Speed: When visitors register, we must wait and hold the visitor. When the reception area is crowded, it gets really annoying. Also, sometimes we can't find the person needed in the tab app even if they are visible on the web page. Customer support is...