Reviews Summary: The Best Knowledge Management Software for Small Businesses
At G2 we have some of the most definitive data on the best Knowledge Management software for small businesses. G2 users have generated 20 Knowledge Management software reviews and associated data from users working for small-sized companies. We have identified 227 individual Knowledge Management products offering the features, pricing and support that small companies look for when comparing Knowledge Management software and solutions. These reviews are generated using the qualitative and quantitative feedback from G2 members working in small companies and who have used these Knowledge Management software products.
When G2 reviewers submit their software reviews, they often provide information on the type of company they work for and what market segment they belong to. We break these different market segments into three distinct groups:
- Small Business Knowledge Management Software Reviews (< 50 employees)
- Mid-Market Knowledge Management Software Reviews (51–1,000 employees)
- Enterprise Knowledge Management Software Reviews (1,001+ employees)
Small businesses have their own unique requirements when it comes to Knowledge Management software compared to mid-market or enterprise companies. That is why these individual software reviews are especially helpful when comparing product set up, ease of use and overall cost.
Below you will find FAQs and review snippets for Knowledge Management software that works well for SMB companies. Reviews are written by G2 users with real-world experience using these products.
FAQs About Knowledge Management Software for Small Businesses
What are the best Knowledge Management software products for small-sized businesses, according to G2 reviewers?
- USU (formerly Aspera) - 4.4-stars, 12 reviews from reviewers at small-sized companies.
- Atlas Digital Workspace - 4.6-stars, 5 reviews from reviewers at small-sized companies.
- Memory Maps Inc. - 4.5-stars, 2 reviews from reviewers at small-sized companies.
- Stax.ai - 5-stars, 1 reviews from reviewers at small-sized companies.
How many Knowledge Management software reviews are from users working in small businesses?
The 20 reviews for small-sized Knowledge Management service providers on G2 vary often. Specific review details for the nearly 227 Knowledge Management providers can be found below.
Here’s What Reviewers Working at SMB Businesses Have to Say About Knowledge Management Software
| Questions | Responses |
|---|---|
| Here is what professionals in small-sized businesses liked best about Knowledge Management software products. |
ClickUp: "For me, it's the design and overall ease of use"
- Ahmed B., Student at The Catholic University of America, Small-Business (50 or fewer emp.)
Notion: "Sinergy of Note taking, Kanban board, Wiki and spreadsheets."
- Bojan R., VP of Marketing at Productive, Small-Business (50 or fewer emp.)
Connecteam: "A very intuitive platform that has everything I need in one place."
- Isaiah R., Small-Business (50 or fewer emp.)
|
| Here is what professionals in small-sized businesses liked least about Knowledge Management software products. |
ClickUp: "Not useful unless your whole org is using it. I cant really share a project plan on ClickUp with a committee made up of people within and outwith the organisation as they are not all able to access the project without making an account."
- Ruth H., Philanthropy Officer at Myeloma UK, Small-Business (50 or fewer emp.)
Confluence: "The interface is cluttered and complicated and needs training for something that SHOULD be so simple. It's essentially Wordpress with a complicated, corporate feel, rather than being personalized and simplified and having tooltips to explain everything."
- James H., Senior Web Developer, Small-Business (50 or fewer emp.)
Notion: "No change history,
Japanese characters is not able to type after JIRA link."
- 美和 ., Small-Business (50 or fewer emp.)
|
| These are what professionals in small businesses recommend to others considering Knowledge Management software. |
ClickUp: "Good for small teams at the moment. If you are larger check out their roadmap and make sure they have what you need."
- Tavis Joseph I., Helping future focused leaders solve tomorrows problems, Small-Business (50 or fewer emp.)
Confluence: "If you're already an Atlasssian user, it works well. Pretty much a no-brainer"
- Josh Q., Lead Systems Architect at Turing Group, Small-Business (50 or fewer emp.)
Notion: "Go ahead and do try giving it a go! It's truly worth it."
- Diane S., Small-Business (50 or fewer emp.)
|
| These are the problems users said the software was solving and how it is benefiting them in small-sized companies. |
ClickUp: "When keeping up with newer reps, its all about accountability. ClickUp allows you to turn any work into action items!"
- Ahmed B., Student at The Catholic University of America, Small-Business (50 or fewer emp.)
Notion: "Company wiki"
- Bojan R., VP of Marketing at Productive, Small-Business (50 or fewer emp.)
Connecteam: "Communication, culture building, and teamwork."
- Isaiah R., Small-Business (50 or fewer emp.)
|
