Reviews Summary: The Best Google Workspace Business Software for Small Businesses
At G2 we have some of the most definitive data on the best Google Workspace Business software for small businesses. G2 users have generated 144 Google Workspace Business software reviews and associated data from users working for small-sized companies. We have identified 167 individual Google Workspace Business products offering the features, pricing and support that small companies look for when comparing Google Workspace Business software and solutions. These reviews are generated using the qualitative and quantitative feedback from G2 members working in small companies and who have used these Google Workspace Business software products.
When G2 reviewers submit their software reviews, they often provide information on the type of company they work for and what market segment they belong to. We break these different market segments into three distinct groups:
- Small Business Google Workspace Business Software Reviews (< 50 employees)
- Mid-Market Google Workspace Business Software Reviews (51–1,000 employees)
- Enterprise Google Workspace Business Software Reviews (1,001+ employees)
Small businesses have their own unique requirements when it comes to Google Workspace Business software compared to mid-market or enterprise companies. That is why these individual software reviews are especially helpful when comparing product set up, ease of use and overall cost.
Below you will find FAQs and review snippets for Google Workspace Business software that works well for SMB companies. Reviews are written by G2 users with real-world experience using these products.
FAQs About Google Workspace Business Software for Small Businesses
What are the best Google Workspace Business software products for small-sized businesses, according to G2 reviewers?
- NetHunt CRM - 4.6-stars, 128 reviews from reviewers at small-sized companies.
- Shared Contacts for Gmail - 4.3-stars, 16 reviews from reviewers at small-sized companies.
Which Google Workspace Business software products do small companies rate the highest on G2?
- NetHunt CRM - 4.6-stars according to 128 professionals at small businesses.
How many Google Workspace Business software reviews are from users working in small businesses?
The 144 reviews for small-sized Google Workspace Business service providers on G2 vary often. Specific review details for the nearly 167 Google Workspace Business providers can be found below.
Here’s What Reviewers Working at SMB Businesses Have to Say About Google Workspace Business Software
| Questions | Responses |
|---|---|
| Here is what professionals in small-sized businesses liked best about Google Workspace Business software products. |
Zoho Desk: "When our agency implemented ZOHO we used support a lot and I mean a lot. They were quick, polite, and accurate."
- William S., Director of Digital Media at iSynergy, Small-Business (50 or fewer emp.)
Zendesk Support Suite: "This allows us to keep up with customer questions, the answers we provide"
- Mary P., President- NotarizeThis.info - Find a Notary Fast!, Small-Business (50 or fewer emp.)
Copper: "Really simple and useful interface that made it great to use"
- Jake M., Operations & Finance Director at Bughouse Films, Small-Business (50 or fewer emp.)
|
| Here is what professionals in small-sized businesses liked least about Google Workspace Business software products. |
Zendesk Support Suite: "It was not very user-friendly. Any new agents that were introduced to it thought it was very hard to customize settings and in addition, the response time from the support team was not that great."
- Yusuf R., Customer Success Manager at PolicyMedical Inc., Small-Business (50 or fewer emp.)
Zoho Desk: "There is no way to get the ticket number removed from the email subject line."
- Anthony R., Sales and Marketing Director at Benefit Comply, LLC, Small-Business (50 or fewer emp.)
Copper: ""google sync" does not sync. PWs does not sync with google contacts."
- Greg H., Consultant, Executive Coach, Trainer, Thought Leader, Innovator in the Construction Industry, Small-Business (50 or fewer emp.)
|
| These are what professionals in small businesses recommend to others considering Google Workspace Business software. |
Zoho Desk: "Esay to set up great pricing and support"
- William S., Director of Digital Media at iSynergy, Small-Business (50 or fewer emp.)
Zendesk Support Suite: "great, easy to use, does not require a lot of training"
- Mary P., President- NotarizeThis.info - Find a Notary Fast!, Small-Business (50 or fewer emp.)
Copper: "Absolutely."
- Pedro M., Sales Engineer na ITnsify Inc., Small-Business (50 or fewer emp.)
|
| These are the problems users said the software was solving and how it is benefiting them in small-sized companies. |
Zoho Desk: "They made the transition to ZOHO very easy answering all of our questions and concerns."
- William S., Director of Digital Media at iSynergy, Small-Business (50 or fewer emp.)
Zendesk Support Suite: "Allows more than 1 person to respond to a request or customer concern."
- Mary P., President- NotarizeThis.info - Find a Notary Fast!, Small-Business (50 or fewer emp.)
Copper: "Really sped up sales process and made it a lot more automatic."
- Jake M., Operations & Finance Director at Bughouse Films, Small-Business (50 or fewer emp.)
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