Business Automation Platforms (BAPs) Software Reviews Summary
The 53 Business Automation Platforms (BAPs) software reviews on G2 are generated from qualitative and quantitative feedback from real users to help you compare and research the best software product for your business. Currently there are 9 Business Automation Platforms (BAPs) software products listed on G2. Based on ratings and quantity of reviews, these are the most popular:
- ServiceNow Now Platform (4.4-star rating with 34 reviews)
- Microsoft Power Platform (4.4-star rating with 18 reviews)
- SAP Business Technology Platform (4.4-star rating with 1 reviews)
G2 users review Business Automation Platforms (BAPs) software products based on criteria relating to user experience, setup, and support. On a scale of 1-10, users rate the Business Automation Platforms (BAPs) software tools on G2 as follows:
- Ease of Use: 8.8/10 average user rating
- Quality of Support: 8.7/10 average user rating
- Ease of Setup: 8.5/10 average user rating
Along with rating Business Automation Platforms (BAPs) software based on user criteria, G2 reviewers also provide ratings for Business Automation Platforms (BAPs) software features and capabilities. Currently the highest rated features of Business Automation Platforms (BAPs) software reviewed on G2 are:
- Process Analysis (96% average rating)
- Functionality (96% average rating)
- Automation (96% average rating)
- Publishing (95% average rating)
- Administrative (95% average rating)
Business Automation Platforms (BAPs) software users on G2 also compare the more specific features of these products. Below are the more specific features they find to be the most important when researching the best Business Automation Platforms (BAPs) software tools:
- Test Variety (97% average rating)
- RPA Integration (97% average rating)
- Organization (97% average rating)
- Reporting & Dashboards (97% average rating)
- Process Library (96% average rating)
Business Automation Platforms (BAPs) Software Review Snippets
| Questions | Responses |
|---|---|
| Here is what users liked best about these popular Business Automation Platforms (BAPs) software products. |
UiPath: Robotics Process Automation (RPA): "Management of credentials, ease of use of back end utilities, seems very robust and fast to use. Good support of a wide range of integration points."
- Philip M., Business Analyst, Mid-Market (51-1000 emp.)
Automation Anywhere - RPA | Robotic Process Automation: "Intuitive development, lots of ways to code the same things this great ways to go around incompatibilities."
- Jordane E., Vice President Operations at Mastercard, Enterprise (> 1000 emp.)
Microsoft Power Platform: "Ease of use with complete interoperability with Excel."
- Marc F., Certified Expense Reduction Consultant at Expense To Profit., Small-Business (50 or fewer emp.)
|
| Here is what users disliked about these popular Business Automation Platforms (BAPs) software products. |
Automation Anywhere - RPA | Robotic Process Automation: "No AI, Cognitive features yet"
- Shubhabrata S., Robotic Process Automation and AI - Solutions Architect, Certified Scrum Master, Enterprise (> 1000 emp.)
ServiceNow Now Platform: "Difficult to send follow up emails as you cannot reply to a response with the email trail. You need to copy paste and if the person who sends the response adds additional people to their email they are not automatically added to the ticket and can get left off your response."
- Debbie M., at, Mid-Market (51-1000 emp.)
Microsoft Power Platform: "configuring the controls is not intuitive
it is developed as a native windows app and i cannot open multiple windows
the formula language is not easy to grasp for power users who are the target audience"
- Marwan T., Director - IoT and Digital Transformation (EMEA) at Hitachi Consulting, Enterprise (> 1000 emp.)
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| These are what users recommend to others considering these popular Business Automation Platforms (BAPs) software products. |
UiPath: Robotics Process Automation (RPA): "Allow the team at Cloud Elements to help you with samples and answering questions to get you over the initial learning curve."
- Jason B., Lead Member of Technical Staff, Integrations at Cloudwords, Inc., Mid-Market (51-1000 emp.)
Automation Anywhere - RPA | Robotic Process Automation: "Improvement of Support and openness"
- Santosh N., Enterprise (> 1000 emp.)
Microsoft Power Platform: "Great tool to use. Easy to sign up and begin building your own analytics."
- Pete B., Salesforce Administrator & Business Systems Analyst, Small-Business (50 or fewer emp.)
|
| These are the problems users said the software was solving and how it is benefitting them. |
UiPath: Robotics Process Automation (RPA): "Integration between us and a number of CRMs, aiming for increase in sales and a decrease in support costs."
- Philip M., Business Analyst, Mid-Market (51-1000 emp.)
Automation Anywhere - RPA | Robotic Process Automation: "Efficiency"
- Jordane E., Vice President Operations at Mastercard, Enterprise (> 1000 emp.)
Microsoft Power Platform: "Report comparisons for expense reduction solutions created great reporting for clients."
- Marc F., Certified Expense Reduction Consultant at Expense To Profit., Small-Business (50 or fewer emp.)
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