Reseñas y detalles del producto de ZenGRC

ZenGRC is easy to onboard and navigate. I was able to figure out how the tools works by going through the training videos and wiki articles. Also, the customer support team is excellent and super helpful. Eric, our current Customer Success Manager, is super responsive and always there to answer my questions. Reseña recopilada por y alojada en G2.com.

I think the dashboard can be improved with more reporting options. Right now, we have to create custom reports in another tool given the limited options in ZenGRC. Additionally, mapping is a bit time consuming and I hope there is an easier way to do bulk updates. Reseña recopilada por y alojada en G2.com.

El diseño de ZenGRC es fácil de navegar y ver en qué estado te encuentras con las tareas y solicitudes. Puedes identificar fácilmente las áreas que necesitan más atención. Reseña recopilada por y alojada en G2.com.

Explicar a nuestro equipo la diferencia entre las Tareas y las Solicitudes de Auditoría es un poco confuso. Pero una vez que explico la diferencia, pueden navegar mejor por sus elementos de tareas pendientes. Reseña recopilada por y alojada en G2.com.

Aprecié la claridad proporcionada por el experto en implementación y la flexibilidad para ajustarse a los conflictos de programación. Reseña recopilada por y alojada en G2.com.

Los requisitos para configurar la instancia no se explicaron claramente en cuanto al tiempo necesario para habilitar la instancia. Reseña recopilada por y alojada en G2.com.

That everything can be connected in one way or another if needed. It's pretty easy to navigate with multiple ways to view something. Reseña recopilada por y alojada en G2.com.

It is very easy to go down the wrong road and double work yourself. Once you understand how to use everything and how everything is already set, it is much easier to make changes.

Multiple people kept trying to redo the controls needed for an audit while trying to help. Reseña recopilada por y alojada en G2.com.

Full featured solution with lots of customization ability. UI is intuitive and flexible. Onboarding team has been excellent - we had an audit coming up two weeks from the time we purchased, so had to get everything up and ready to support the audit and were able to successfully do so. It took a lot of work on the backend from our implementation manager who was also helping to train us on how best to use the solution. While rushed on our end, this was a smooth and ultimately successful process. Reseña recopilada por y alojada en G2.com.

While we have been happy with the support team, one of our requests has required engineering efforts to resolve an issue that was one of the key features for us in the tool and it has not been resolved in 2+ weeks. We definitely understand that any effort involving engineering teams may take some extra time, but it has been a bit of a hindrance. Reseña recopilada por y alojada en G2.com.

Las herramientas del sistema son flexibles y completas, y el soporte ha sido muy útil para ayudarnos a comenzar con una plataforma GRC. Reseña recopilada por y alojada en G2.com.

La estructura del sistema, aunque tiene sentido, puede ser confusa a medida que continúas profundizando en un registro. Muñecas rusas es como lo clasificaría. Puede ser fácil perderse en cuanto a dónde te encuentras en el registro hasta que aprendes a navegarlo. Reseña recopilada por y alojada en G2.com.

The ability for it to workflow requests to various users and system response times. Ability to set custom attributes as an admin for my needs. Logs changes and replaces the need for manual recordkeeping. Reseña recopilada por y alojada en G2.com.

Customization of end-user experience is minimal. Some settings are instance-wide and can't be set to a specific object. For example, unable to customize when I send out notifications to end-users and the ability to customize or modify the end-user experience. E.g., on the requests screen, the end-user only sees specific fields, and I can't add further context through additional fields/ attributes. Reseña recopilada por y alojada en G2.com.

The overall look and setup of the product. I like the setup of the screens. Reseña recopilada por y alojada en G2.com.

I do not like the relationship between Jira and ZenGRC. They do not work well together. There are many limitations, and I cannot use all the functionality of ZenGRC that it has to offer. Reseña recopilada por y alojada en G2.com.

We are happy with the affordability and customizable nature of ZenGRC when it comes to testing SOX controls. Reseña recopilada por y alojada en G2.com.

While we can tailor the product to support our SOX testing needs, there are some aspects of the tool that seem better suited for other applications than how we are currently using it. Reseña recopilada por y alojada en G2.com.

friendly UI, ease of administration, audit trail Reseña recopilada por y alojada en G2.com.

Mapping functions can be complex, setting up multiple audits can be challenging. Reseña recopilada por y alojada en G2.com.