Reseñas en Video
Incorporación Sobresaliente
237 Yotpo Reseñas
Sentimiento General de la Reseña para Yotpo
Inicia sesión para ver el sentimiento de la revisión.
Lo que más me gusta de YotPo es el hecho de que se integra con Shopify y los clientes pueden enviar reseñas con fotos, lo cual es muy útil para nuestros clientes. Hemos utilizado otras plataformas de reseñas y esta es nuestra favorita con diferencia. Reseña recopilada por y alojada en G2.com.
A veces la plataforma puede ser un poco lenta, pero ha mejorado con el tiempo. Reseña recopilada por y alojada en G2.com.
Yotpo has been great to increase reviews on our fast-growing site. We have many SKUs so it was hard to obtain reviews for products other than our most popular. The automated emails sent after purchases really do work. We also utilize their "visual curation" part of the platform which lets us tag social images to come up as a feed on our site. We have these on product pages and the homepage. These help our customers envision what our products could look like with their lifestyle, while also keeping them on the site for much longer. Reseña recopilada por y alojada en G2.com.
We have not have many issues with Yotpo - it really addresses all our needs for the time being. Reseña recopilada por y alojada en G2.com.
Has excellent tools and features and has helped grow my company Reseña recopilada por y alojada en G2.com.
Extremely difficult to set up.
Support responses take several days.
Automated emails not going out. Reseña recopilada por y alojada en G2.com.
After implementation, the platform is easy to use and makes real-time changes to displays on the website seamless. Reporting is always easy to read and understand. My reps have always been incredibly responsive and helpful with questions. Reseña recopilada por y alojada en G2.com.
The platform needs more options for custom questions - limits number of fields, can't display in email as dropdown, Faster way to edit individual products with product sizing tags and/or blocklisting. I currently have to manually upload a spreadsheet to make any of these changes. If you edit a custom field, you lose all of that data - so it would be nice to have a way to edit something without it affecting previous reviews. Reseña recopilada por y alojada en G2.com.
Moderar reseñas y responder a un cliente no podría ser más fácil. Podemos asegurarnos de que la voz del cliente sea escuchada y atendida en cada caso. Además, Yotpo recopila las palabras clave más utilizadas relacionadas con el producto, lo que ofrece una visión inmediata de las tendencias tanto positivas como negativas. Las palabras ofensivas son marcadas inmediatamente por Yotpo, lo cual es útil cuando llegan cientos de reseñas. Hay herramientas de informes útiles, pero también se puede descargar información en un archivo CSV. Siempre llevamos la información que recopilamos en Yotpo a nuestro equipo de diseño para futuras mejoras. Recopilar reseñas también es fácil y efectivo. Reseña recopilada por y alojada en G2.com.
Hubo un período de tiempo hace unos años cuando el sitio web era lento, pero Yotpo ha resuelto esto y no ha habido problemas desde entonces. Reseña recopilada por y alojada en G2.com.
Review request email template is pre-built with the necessary attributes important to gathering feedback. Reseña recopilada por y alojada en G2.com.
Free and Growth(paid) plans are very basic and limited when it comes to features, customizations, integrations and social sharing etc. Adding a reviews tab to a facebook business page requires a minimum page follower count of at least 2k,which is no big deal to some, while it may add a challenge to growing businesses with follow counts under the minimum. Initial set up and importing reviews was a bit frustrating. Support chat was always marked offline when logged into the platform and email communications were slow. Frustrations grew once it became clear to me that access to features necessary for branding, cohesive aesthics and professionalism are available in the highest pricing tier. During my use, an option to add on features was not offered. Plans are designed to scale as your business grows helping to keep costs down. However, features range from very basic/somewhat restrictive to robust with no in between. Finally, here's is a reminder to take everything with a grain of salt. Information I read on various reputable sites, including the software knowledge base and resources, led me to believe what was included and what I would have access to use. What I missed was that feature access is there, but at a price of upgrading. Reseña recopilada por y alojada en G2.com.
I love how simple it is to get access to customer information like rewards and points. It is so much easier to collect the data and give it to the customer without an issue. Reseña recopilada por y alojada en G2.com.
So far, I don't have much I don't Like. I do enjoy having this access. It makes my job so much more manageable day by day. Reseña recopilada por y alojada en G2.com.
Plataforma de revisión multifuncional, la solicitud automática de revisión para pedidos completados, estar a punto de acceder a análisis, ser un para agregar un widget de revisión. Reseña recopilada por y alojada en G2.com.
La instalación para sitios genéricos no es el proceso más fácil. Reseña recopilada por y alojada en G2.com.
