Reseñas y detalles del producto de Volusion

Presently, I do not enjoy anything the site has to offer. Reseña recopilada por y alojada en G2.com.

I dislike many things about this as a storefront. In the beginning, I enjoyed how their customer service would call you and made it appear personalized. However, I was told I would get a manager for my store, I agreed to this plan as I was told a manager could help set up my account. I was told the manager could help me set up payment gateways, help with communication with drop-shippers, help set up items on the store and with item descriptions, and website format. I asked if the plan could be downgraded once the month was up, and the individual who I spoke with on the phone said they would leave a note. However, evidently, a note was not left on my account, as I have been charged $187.00 to my bank account for the past few months I have had Volusion. Further, the plan is $187 Canadian I signed up for the Premium135 plan. I have little experience with e-commerce, so I believed I needed the help of a manager. The manager did NOTHING it has been three months, and I needed help with setting up a payment gateway, I needed help with contacting drop-shippers and when I asked her what to do she told me to use Oberlo (which I have only heard negative things about), I needed some help designing my website, and the "manager" throughout these three months did nothing to help me. However, she kept emailing me about indicating that if I needed help to just contact her. However, each time I contacted her she failed to do anything I needed help with. At one point she changed the size of an image on my website (without my permission) I had to call her to change it back to normal. It has been a hassle trying to set anything up with this website. The manager who was supposed to help me could also not help me with setting up a payment Gateway when I asked how to do this and which payment Gateway to use as I was having extreme trouble integrating one she just said to look at tutorials on their main section. If I knew it was going to be like this I would have not paid for the Premium135 plan and instead have gone with a smaller plan. However, they told me to go with the bigger plan to begin as they "would offer me more help." Basically, I have been paying (in Canadian dollars) $187 a month to NOT have my website set up, spend hours trying to figure out the navigation of their website, and be belittled and made to feel incapable of a manager who is supposed to help me. Further, the manager of my store will contact me daily now inquiring about when I will make my store "go live" always offering help, but when I need help she is incapable to give it (as previously mentioned). My website (after 3 months) IS STILL NOT LIVE. UPDATE, I have to wait until November 15 to cancel my account, so I have actually wasted $784 on my account and MY WEBSITE IS STILL NOT LIVE I HAVE MADE NO MONEY TO MAKE UP FOR THESE LOSES. It was error after error with this company, I would intend on spending 2 hours of business time doing something that resulted in 6 hours. When I asked for help and actually got it, I would then run into another error. Reseña recopilada por y alojada en G2.com.

Lo mejor de esto es que si tienes que. Gestionar un tipo particular de productos, entonces se vuelve mucho más simple que otros productos con mucho código disponibles, aunque WooCommerce y Storefront son geniales, pero esto es bueno en términos de clasificación de pedidos de clientes a través de filtros. Reseña recopilada por y alojada en G2.com.

Hay ciertas cosas como cerrar sesión inesperadamente que realmente son perturbadoras. Reseña recopilada por y alojada en G2.com.

Poder procesar pedidos tan rápido como lo permite a través del móvil es genial. Reseña recopilada por y alojada en G2.com.

Es un poco caro a veces, especialmente para algunos de los temas de gama alta. No siempre vale la pena. Reseña recopilada por y alojada en G2.com.

The best thing is that we can sell many products to a large number of people. This has helped me to grow my business. Reseña recopilada por y alojada en G2.com.

The commission taken on my products are a bit high. Reseña recopilada por y alojada en G2.com.

The simplicity and access to support. Cusomter service was helpful in terms of walking us through plugins and extra services. Reseña recopilada por y alojada en G2.com.

Reporting features should be improved. Even with access to customer service, it's clear the platform is still young. Reseña recopilada por y alojada en G2.com.

The option to process orders directly from dashboard and mobile capability Reseña recopilada por y alojada en G2.com.

They have limited features and additional fees. Limited integrations as well Reseña recopilada por y alojada en G2.com.

Este programa puede ser muy poderoso cuando un equipo está trabajando en él y con mucho financiamiento. Reseña recopilada por y alojada en G2.com.

Esto requiere dinero extra para todo. Sin mencionar los sistemas de inventario complicados y la mala integración con la empresa de procesamiento de tarjetas de crédito de terceros. Reseña recopilada por y alojada en G2.com.

Acceso a la base de datos para usar SQL para la redacción de informes personalizados. Reseña recopilada por y alojada en G2.com.

-La plataforma está desactualizada

-Muy pocas integraciones externas ya que no tienen una API verdadera

-AMAZON no funciona

-EBAY no funciona

-Muy poco control del diseño aparte de las plantillas

-No hay características B2B

-¡El servicio al cliente es TERRIBLE! Reseña recopilada por y alojada en G2.com.

Easy and fast to use and implement. The limitations are nice because they allow you to focus on your business inventory in ways that are easy for customers to understand. Reseña recopilada por y alojada en G2.com.

The lack of customization is a big problem, Volusion can at times be so limited that we had to leave this platform for a more robust one. Reseña recopilada por y alojada en G2.com.

I haven't used all of the features in Volusion yet, but what I have used is very handy. It's easy to navigate through all of the features and upload new products to an ecommerce website. You can also email all of your customers straight from Volusion instead of having to do it from a different email account; all the customers that buy from you or subscribe to your emails/newsletters are automatically logged and saved in Volusion. This makes emailing them that much easier. Reseña recopilada por y alojada en G2.com.

Volusion seems to be a bit slow when navigating around our Products page. I don't know if this is due to the web browser we are using, or if it's just because it takes a while to upload products in the system. This is a bit annoying though. Reseña recopilada por y alojada en G2.com.