Reseñas y detalles del producto de VisualSP

VisualSP is my tool of choice for communication and user documentation. I can easily create content and have multiple ways to surface the content where users need assistance. Reseña recopilada por y alojada en G2.com.

There is no effort required to use VisualSP with O365 - the tab just appears, and you can start using it right away. However, if you want to use it with other applications, there is a browser extension that needs to be pushed out by IT or added individually by the users. There is plenty of documentation so it's not a huge deal, but there is some setup. Reseña recopilada por y alojada en G2.com.

Being able to get support throughout all the Microsoft 365 services because the tool follows you everywhere you go is a great idea! This tool has helped support staff in answering the burning questions they had about Microsoft and reduced the cost and time spent creating IT Support Tickets through the IT Support Portal. Reseña recopilada por y alojada en G2.com.

I cannot fault VisualSP in any way, because every time I had a request to improve the tool for the Organisation, the VisualSP has always proposed a solution that resolves any situation I had, so kudos the Dev Team! Reseña recopilada por y alojada en G2.com.

VisualSP provides in-context help/training for users exactly where and when they need it. The product is very polished and is very easy to use and administer. The service and support we receive from the VisualSP team is nearly unparalleled in my many years of experience in this industry. Reseña recopilada por y alojada en G2.com.

Some of the advanced features can be a little tricky to use at first, but the support team is very good at assistance in all facets (Implementation, addition and configuration of help items, admin training, etc.). Reseña recopilada por y alojada en G2.com.

Unlike most of the in-app learning tools in the industry, VisualSP is highly focused on Microsoft products which provide enhanced flexibility and integration capability. UI is quite intuitive and on top of that Customer Support team is quite supportive. Reseña recopilada por y alojada en G2.com.

Not yet found any major limitations with the tool. Reseña recopilada por y alojada en G2.com.

Lo que más me gusta es que es una plataforma de soporte al usuario con todas las funciones, diseñada principalmente para ayudar a los empleados a ser más productivos sin frustración. Reseña recopilada por y alojada en G2.com.

bueno, no he visto ninguna característica faltante todavía. Reseña recopilada por y alojada en G2.com.

VisualSP is very helpful for onboarding new team members and even a refresher for current and senior team members. Reseña recopilada por y alojada en G2.com.

At times the back end of VisualSP is not super user-friendly. Reseña recopilada por y alojada en G2.com.

I can see how this application can help employees learn applications quickly. Having something right there for you is beyond helpful! Reseña recopilada por y alojada en G2.com.

Can't think of anything. This plug-in fulfills our needs. Reseña recopilada por y alojada en G2.com.

I definitely like the fact that I can find contextual help when needed. It's easy to use and scalable, which is what I need for my organization. Reseña recopilada por y alojada en G2.com.

Can't think of anything. I'd like them to continue adding reference points. I also follow them on LinkedIn and they post stuff there, too. Reseña recopilada por y alojada en G2.com.

VisualSp is available across the M365 online stack and ensures a smooth connected learning experience across the organisation Reseña recopilada por y alojada en G2.com.

Some of the admin features are a link bulky and could do with some refinement Reseña recopilada por y alojada en G2.com.

The platform is really helpful and it's always available, allowing more self sufficiency Reseña recopilada por y alojada en G2.com.

Can't think of anything, it all looks good to me! Reseña recopilada por y alojada en G2.com.