Pros y Contras de Tenna

Tenna's customer support team is always ready and available to assist. They listen to the problems and always strive for an accurate solution. When solutions were not present right away, our concerns were then moved into the improvement cycle. Reseña recopilada por y alojada en G2.com.

The initial sales process set up some inaccurate expectations that placed an extra burden on the excellent customer support team. The maintenance suite is a bit light. Reseña recopilada por y alojada en G2.com.

Me gusta el hecho de que puedo rastrear todos los activos en un solo lugar en lugar de tener que usar múltiples proveedores para la misma información. Reseña recopilada por y alojada en G2.com.

¿Cuántas aplicaciones en los dispositivos son necesarias para que los empleados de campo hagan su trabajo? Reseña recopilada por y alojada en G2.com.

When trackers work they are helpful. The Info that you can store is also helpful. Reseña recopilada por y alojada en G2.com.

Cannot get help when trackers fail. Units not in correct location due to tracker failure. Reseña recopilada por y alojada en G2.com.

Tenna nos proporciona informes informativos. Reseña recopilada por y alojada en G2.com.

Como nuevo empleado en mi empresa, no he experimentado nada negativo en este momento. Reseña recopilada por y alojada en G2.com.

Being able to located our assets in real time across our jobsites. It saves us time making phone calls to our Superintendents when needing to coordinate equipment moves. Reseña recopilada por y alojada en G2.com.

The QRcode tags that are attached to the buckets are not very resilient and are hard to read once an excavator bucket has been operated for a while. Another way of mounting the tags would be a great improvement. Reseña recopilada por y alojada en G2.com.

Use of the app

Customer service and fleet management Reseña recopilada por y alojada en G2.com.

Sometimes customerservice is slow finding dealers to work on vehicles Reseña recopilada por y alojada en G2.com.

The whole process, from the initial call to the implementation of assets and trackers, has been a breeze with the help of Justin and Josh. They really work along side of you to make sure you are ready to go come install day. Reseña recopilada por y alojada en G2.com.

Haven't had a single issue so I can't say I dislike anything. They really have gone above and beyond for us. Reseña recopilada por y alojada en G2.com.

Asset location history / trip history and the maintenance logs. Reseña recopilada por y alojada en G2.com.

Asset tend to go offline more than they should. Then come back online. Reseña recopilada por y alojada en G2.com.

Tenna is a great way for us to track our company fleet vehicles and equipment, so we can properly log the usage. Reseña recopilada por y alojada en G2.com.

There is not anything about Tenna that I dislike Reseña recopilada por y alojada en G2.com.

Being able to see where all assists are at at any given time. Reseña recopilada por y alojada en G2.com.

Trainings haven't gone as planned and been confusing. Reseña recopilada por y alojada en G2.com.