Reseñas y detalles del producto de Spiky

Before Spiky, I would either rush to take notes or depend on my memory which were both not preferred. Now, Spiky Scribe does everything from a summarization of the main points to the formulation of action items. In this way, dealing with clients through follow-ups became a lot more straightforward and time-saving than it had been before. Reseña recopilada por y alojada en G2.com.

Spiky’s interface is clean and functional, but I think a more visually polished design could make the experience even better. Reseña recopilada por y alojada en G2.com.

One of the top-notch things about Spiky is how it guides me through my sales calls by giving me live feedback without taking much attention away from the conversation. It helps me realize when I speak for too long, if I should be more interactive with questions, or if changing my tone would sound more convincing. It is like walking around with a coach in my ear, but without the stress. Reseña recopilada por y alojada en G2.com.

While the live coaching is great, I wish I could tailor it even further for specific industries. Reseña recopilada por y alojada en G2.com.

I have utilized sales tools, which usually take weeks to get up and running, but implementing Spiky was incredibly easy. The onboarding process went smoothly, and the very next day, I was already getting benefits out of it. Reseña recopilada por y alojada en G2.com.

I love transcription, but translations during the meeting, when the language changes, are great, but sometimes it misses some words. Reseña recopilada por y alojada en G2.com.

Los conocimientos de las llamadas son fantásticos. Como líder, me proporciona tanto el resumen rápido como los detalles. Puedo profundizar en cada persona en la llamada y obtener pasos específicos a seguir, así como comentarios sobre el nivel de inteligencia emocional. Esto me permite entrenar a mi equipo rápidamente y entender lo que está sucediendo en el trato. Reseña recopilada por y alojada en G2.com.

Nada - he utilizado muchas herramientas de grabación de IA y esta es sólida. Reseña recopilada por y alojada en G2.com.

So far Spiky has one of the best transcription capabilities I've encountered (my meetings are usually in English). Even when participants have heavy and varying accents, Spiky is sometimes able to pick it up better than myself.

Furthermore the live feedback is great for my new sales, as they are reminded of the important topics they need to discuss during a call.

The team behind Spiky is also great. I needed extra functionality for some software which we use and their team was able to implement it for us (and within a very short timeframe). Reseña recopilada por y alojada en G2.com.

At this point there are no downsides. The only downside was a permission setting with how our CRM was set-up but Spiky was able to find a work-around. Reseña recopilada por y alojada en G2.com.

Not only it doesn't make me feel like drowning in data, but it also enables me to accelerate my sales numbers. What I most prefer is how it tells me my strong areas and identifies where I could work on in a simple and understandable way. It has been the most significant factor for me in terms of improving my pitch, being more persuasive on the objections, and closing more deals. Reseña recopilada por y alojada en G2.com.

I am still anxious about it not being compatible with my preferred customer relationship management applications like Pipedrive and Zoho Reseña recopilada por y alojada en G2.com.

As a CX leader managing remote teams, I rely heavily on meetings to connect and collaborate. Having Spiky.AI in our meetings has improved the meeting experience—making them more enjoyable and engaging. By handling tasks like note-taking and analyzing action items, Spiky allows us to focus fully on the conversation in the moment.

What really sets Spiky apart is its ability to measure key data points, such as who spoke, for how long, their positivity, and the number of questions they asked. These insights provide a deeper context of team dynamics and meeting effectiveness. We even have friendly laugh as to who had most positive language.

While I appreciate all the features, my favorites are the Real-Time Feedback and Ask Scribe. The former keeps discussions on track with actionable insights in real time, while the latter makes it effortless to retrieve specific details from past meetings.

Previously, my go-to feature was the Custom Meeting Templates, which allowed us to tailor Spiky’s analysis for different meeting types—team meetings, project implementation sessions, voice-of-customer discussions, and customer support interviews. This ensured that every meeting was analyzed in a way that matched its purpose, adding incredible value to our workflows. Reseña recopilada por y alojada en G2.com.

So far so good, team is putting new features and their customer support is pretty fast when we have questions about how certain things work in the application. Reseña recopilada por y alojada en G2.com.

Spiky AI ha permitido a mi equipo de ventas asegurarse de que están ejecutando nuestro proceso de ventas para obtener los mejores resultados. Al ser un entrenador de ventas en tiempo real, el equipo de ventas ha realizado mejores llamadas de descubrimiento, lo que ha llevado a tasas de éxito más altas. Todas las cosas que un representante de ventas puede no recordar hacer en una conversación de ventas han disminuido enormemente.

Desde el lado del liderazgo, sé que se está siguiendo el manual que se ha construido. También tengo una comprensión mucho mejor de lo que están haciendo los mejores desempeñadores para poder entrenar al resto del equipo en esos comportamientos y habilidades. Reseña recopilada por y alojada en G2.com.

Vendemos a muchas empresas internacionales y a veces la transcripción no siempre es precisa. Algo menor y con lo que podemos trabajar. Reseña recopilada por y alojada en G2.com.

No solo Spiky ya hace muchas de las cosas que busco en un servicio de transcripción de reuniones de negocios (grabación de video, elementos de acción, evaluación de la efectividad del vendedor, clips de video), sino que el equipo siempre está ansioso por recibir comentarios y discutir posibles mejoras que continuarán haciendo mi vida mejor como usuario. Reseña recopilada por y alojada en G2.com.

Actualmente no puedo sincronizar las transcripciones de mis reuniones con mis registros de Personas en mi CRM, solo puedo sincronizar con Ofertas. Pero sé que el equipo está trabajando en esto. Reseña recopilada por y alojada en G2.com.

Automatically joins meetings and generates summaries, action items, so we don’t have to take manual notes. So now we never forget even about smallest things we discuss with customers. Reseña recopilada por y alojada en G2.com.

haven't found anything annoying so far :) Reseña recopilada por y alojada en G2.com.