Reseñas y detalles del producto de Scorebuddy

It is accessible, easy to navigate, and straightforward. Reseña recopilada por y alojada en G2.com.

The averages do not reset after a certain amount of time passed. If I had one bad call, it could drastically affect my lifelong average. Reseña recopilada por y alojada en G2.com.

Scorebuddy is easy to use. I enjoy the design and layout. It has many great features. Helps make my job easier. Reseña recopilada por y alojada en G2.com.

I am happy with all feautures of Scorebuddy. Reseña recopilada por y alojada en G2.com.

Easy access, user friendly and can find the data for my team is saved for previous month too, it becomes easy to select calls which i want to listen which was audited for any months. Reseña recopilada por y alojada en G2.com.

Latley we were facing issue that we were not able to reset the password by ourselves , it was not sending the temporary password, not it has been resolved, we are able to reset password. Reseña recopilada por y alojada en G2.com.

Easy to use, meets all business needs, email reminders Reseña recopilada por y alojada en G2.com.

I don't have many dislikes. It was a learning curve when we switched programs but it works well Reseña recopilada por y alojada en G2.com.

I find Scorebuddy to be extremely helpful in tracking quality, consistency, and in evaluating trends among employees. Reseña recopilada por y alojada en G2.com.

Scorebuddy can be challenging to navigate on the user-end when looking for past scorecards. Reseña recopilada por y alojada en G2.com.

It allows me to see my quality score and know what have to work on. Reseña recopilada por y alojada en G2.com.

You need to re-login after it has been idle for a couple of minutes. Reseña recopilada por y alojada en G2.com.

The feautures and navigation are so easy and can be navigated with minimal/no supervision. Reseña recopilada por y alojada en G2.com.

I think it would be better if the average scores will show just by searching the name of a specific employee. Reseña recopilada por y alojada en G2.com.

Cuando comencé a usar Scorebuddy, no tuve problemas para entender la plataforma. Audito las llamadas telefónicas de los empleados, y es fácil de usar. Reseña recopilada por y alojada en G2.com.

Incapaz de otorgar puntos de bonificación a los agentes, lo que les permitiría alcanzar más del 100% en sus puntuaciones. Reseña recopilada por y alojada en G2.com.

Ease of use. Developers are on point in creating a friendly user portal Reseña recopilada por y alojada en G2.com.

None, Developers did a great job creating an easy-to-use portal Reseña recopilada por y alojada en G2.com.

Score buddy is great specially when scoring calls because it is easy to use and there is an option there for you to check on what score did you get and what to improve. Reseña recopilada por y alojada en G2.com.

Nothing. Everything is all good in score buddy. Reseña recopilada por y alojada en G2.com.