1,138 Samsara Reseñas
Sentimiento General de la Reseña para Samsara
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Me gusta la integración con las aplicaciones de navegación en mi teléfono para facilitar y acelerar la entrada de la ubicación de un empleado y dirigirme directamente a ellos. Es extremadamente fácil de usar y muy fácil de implementar en un equipo. Uso esta aplicación diariamente y las veces que he necesitado soporte, el servicio al cliente ha sido muy útil. Reseña recopilada por y alojada en G2.com.
no tengo inconvenientes al usar samsara todo funciona sin problemas Reseña recopilada por y alojada en G2.com.
Price is good with the equipment package and system practicality is good too Reseña recopilada por y alojada en G2.com.
The service is horrible you need to wait at least 24h to get an snwer and it will be the same for each reply you give... I am currently waiting on a refund that I presented 1 month ago for a payment that have been took on my credit card even if I paid by direct deposit...
The facturation system is also pretty desappointing as it automatically billing stuff without us knowing it... And again when you aks question about it you better be patient it took me 2 weeks to get to know what was the invoice for...
So yep service is hard to get... Only e-mail no phone talk,,, Reseña recopilada por y alojada en G2.com.
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As a driver i like how it breaks down all of the saftey scores and keeps track of all the miles. Its very easy to navigate as well. I use it daily and never have any issues to were i have to contact customer support. Reseña recopilada por y alojada en G2.com.
Every now and again it will log me out and i will have to log back in which isnt a huge deal. Reseña recopilada por y alojada en G2.com.
Great software to work with especially when driver reports pictures of before and after along with explanation. Then I can easily upload file with pictures attached to provide to our customers. Love this feature. Reseña recopilada por y alojada en G2.com.
There's only one thing when uploading File the Name and Account Number does not show up on the File. I have to add it to the file before saving and sending to customer. Reseña recopilada por y alojada en G2.com.
The detailed and accurate GPS maps down to the side of the street the driver is driving on and turns while in a small street is excellent in understanding a Driver's bathing on route.
Retrieving and viewing videos is very accessible and easy to navigate. Portal is well structured. Reseña recopilada por y alojada en G2.com.
Video footage is unable to be pulled while trucks are off maybe some kind of auxiliary signal/ battery to ping the camera to activate and download.
Unable to select a pin on the route path when reviewing trip history to see the time the driver was there and any nearby photos saved on the timeliness of the day while looking at the route map. Reseña recopilada por y alojada en G2.com.
Samsara is easy to deploy and use. AI is continuing to fulfill the requirements of the trucking business, despite the fact that it occasionally makes mistakes which is quite understandable. Samsara ticks the box 8/10 for me as it consistently meets most standards, however it could be better in the area of improving some of its features. Reseña recopilada por y alojada en G2.com.
Samsara integration with 3rd party partners is a NO for me, thus it is concerning how Samsara verifies these integrations. It would be more beneficial to know if they truly undergo thorough testing before certifying their integration capabilities, rather than merely advertising them on their website. Reseña recopilada por y alojada en G2.com.
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El seguimiento de remolques a través de Samsara es un cambio de juego. Permite que enviemos a nuestros corredores enlaces a los remolques para que puedan rastrear su envío sin importar quién sea el conductor. Fue muy fácil de implementar en nuestro uso diario. Lo usamos todos los días e incluso se integra con Macropoint y Truckertools para que los corredores puedan rastrear solo usando los números de remolque. Reseña recopilada por y alojada en G2.com.
Honestamente, no ha habido nada que no nos guste de Samsara. Lo único que nos gustaría ver de ellos es un rastreador de activos que no requiera cables para prevenir robos. Reseña recopilada por y alojada en G2.com.
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I get reliable and instant alerts and tracking with little to no oversight required. I can jus set it and forget it. Reseña recopilada por y alojada en G2.com.
The initial install is a little cumbersome, but not too bad. Reseña recopilada por y alojada en G2.com.
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Help to track everything all in one place -
trucks, stops, documents, all together is awesome! Reseña recopilada por y alojada en G2.com.
Features such as document exporting could be simplified, especially when doing a larger number of exports. Reseña recopilada por y alojada en G2.com.