Reseñas y detalles del producto de RingCentral Events

La facilidad de uso de las funciones y la configuración, y tener RingCentral University, que proporciona pasos detallados para averiguar cómo configurar tu evento. Es fácil construir el lugar, los horarios y la marca. Me encanta que las páginas del evento y de registro se puedan personalizar y tengan un aspecto profesional con facilidad y configuraciones intuitivas. También tuve que contactar con el servicio de atención al cliente y fueron rápidos en responder y proporcionaron una serie de soluciones para mi problema, superando las expectativas. Reseña recopilada por y alojada en G2.com.

El día del evento, RingCentral puede presentar ciertos desafíos, especialmente si estás acostumbrado a Zoom. Los oradores a menudo se confunden con los comentarios y no pueden ver a los participantes, incluso cuando abordan estos durante la prueba. Sin embargo, con las nuevas integraciones en la plataforma, creo que esto se ha resuelto ya que puedes cambiar a la nueva configuración que es más similar a otras plataformas. Reseña recopilada por y alojada en G2.com.

Me gusta usar RingCentral ya que es muy intuitivo y fácil de usar, las características, funciones y pestañas se explican por sí mismas. Esta plataforma funciona para la escala de nuestros eventos y es adecuada para su propósito. Hemos estado usando esta plataforma durante más de 3 años y hemos pasado por muchas actualizaciones para llegar a donde estamos ahora. Una gran ayuda ha sido el servicio de atención al cliente, que ha proporcionado soluciones y explicaciones sobre por qué las cosas pueden haber salido mal o para desarrollar nuestro producto. La facilidad de integrar otras plataformas que usamos durante nuestros eventos es muy sencilla, por ejemplo, Slido y videos de Vimeo; está muy bien integrado y la implementación en las conferencias que organizamos es muy fácil. Reseña recopilada por y alojada en G2.com.

Lo único que no me gusta de RingCentral es la falta de conocimiento sobre problemas técnicos; por ejemplo, por qué algunos altavoces no pueden unirse en Microsoft Edge, pero otros sí pueden. Un técnico dedicado para la cuenta de su organización lo haría más fluido y sin problemas técnicos. También usaríamos más esta plataforma si se proporcionara este servicio, ya que nos tranquiliza como organizadores de eventos. Reseña recopilada por y alojada en G2.com.

I really appreciate the different "rooms" that are incorporated in the platform. It truly breaks down the in-person conference feel and puts it in a virtual space that is more accessible for people across the globe. I also very much appreciate the team, behind RingCentral... from the engineering team that quickly responds to outages, to the CSMs and the customer support channel that helps with one off questions AND the team that listens to our feedback and implements new features.

The platform is easy to integrate with other CRMs and seems to be fairly easy for the attendee to navigate - even those that aren't as tech savvy.

I use this platform frequently - almost a daily basis. So, to have something that is easy to implement and navigate as an admin or a user, is crucial! Reseña recopilada por y alojada en G2.com.

One challenge that is hard for me and other attendees is, it is so bandwidth heavy that attendees can have challenges joining sessions or networking that involve sharing their audio and video. There may not be much you can do about that, but it is often a challenge with some clients.

I wish more people (not admin) but on the events team had more flexiblity and visibility to some of the features. I.e. the Q&A, pinning certain chats, or sending broadcast announcements. It would be nice to have a "co-host" role or a lesser role than an admin that you can give on a case by case basis, so they can participate and control the environment a bit more. Reseña recopilada por y alojada en G2.com.

Navigation is pretty self-explanatory. I do like the networking option, it adds to the fun of the event! It's also easy to duplicate events so you don't have to start from scratch everytime. Additionally, when reaching out to customer support, they're pretty quick to respond. Reseña recopilada por y alojada en G2.com.

I wish the app allowed for attendees to post (i.e like a post feed, and other attendees could comment on each other's posts). Also the registration can be kind of tricky at times. If you register multiple attendees at one time, the email questionnaire only goes to the person who registered all those attendees (not to each individual listed). Kind of messes up the questionnaire at that point. Reseña recopilada por y alojada en G2.com.

RingCentral Events ha sido una plataforma fácil de usar y es excelente al organizar sesiones informativas para un gran grupo de personas. Tiene muchas características excelentes que hemos podido utilizar y ha sido más fácil de implementar que las reuniones a través de Teams. Reseña recopilada por y alojada en G2.com.

No he experimentado problemas por los cuales necesitaría contactar con el soporte al cliente/servicio al cliente, por lo tanto, no estoy seguro de cuán útil y rápido sería resolver un problema al organizar un evento de RingCentral. Reseña recopilada por y alojada en G2.com.

RingCentral Events is quick and easy to set up, especially with the wealth of help articles. Being able to customize pretty much every color scheme really allows you to build a well-branded event app and site. It has also been very reliable for our attendees. It's very simple to upload external attendee lists, change ticket types and permissions and send invitations to get them into their accounts quickly. We work with an international audience and many IT departments who have high security and have had no issues with attendees accessing the system or emails. Reseña recopilada por y alojada en G2.com.

RingCentral Events has a major gap in the lack of ability to bulk upload to all fields in multiple areas, particularly the Expo area. You can only bulk upload information for a few fields so if you have a lot of vendors or are utilizing that area for other purposes where you cannot give the vendor the ownership of uploading their own information, it is a considerable amount of manual copying and pasting to get all of the information into the system. This is the only major negative we've experienced and hope that as the system evolves, a better bulk upload option becomes available. Reseña recopilada por y alojada en G2.com.

Los eventos son fáciles de configurar y gestionar, ofreciendo a los usuarios flexibilidad y eficiencia en la captura y generación de datos de clientes potenciales. Desde la perspectiva de un asistente, RingCentral es fácil de usar y muy accesible. Ofrece interacción y reutilización del contenido del evento. Reseña recopilada por y alojada en G2.com.

Las sesiones de seminarios web se beneficiarían de múltiples vistas para los oradores para permitirles ver también las preguntas y respuestas sin tener que cambiar de pantalla, aunque hay modos alternativos disponibles. Reseña recopilada por y alojada en G2.com.

-Flexibility; allows for various types of events

-Participant-friendly

-Possible in-person usage

-Capability with other apps; integration ease

-Duplication options to avoid reinventing an event

-Customer service via live chat; a lot of issues are resolved quickly, if any

-Packages allow for maximum usage in comparison to 2022 packages or prior Reseña recopilada por y alojada en G2.com.

Nothing; the system has been essential to my organization regarding programmatic events for a worldwide audience. Reseña recopilada por y alojada en G2.com.

Emulación de la red de contactos de conferencias físicas donde puedo ver y acercarme a otros delegados, así como moverme por el lugar a voluntad. Reseña recopilada por y alojada en G2.com.

Unos pocos errores de software (aplicación de iPhone y duplicación de eventos) están retrasando a Ring Central.

Los nuevos delegados encuentran difícil entender el proceso de registro y no ingresan sus perfiles/fotos/titulares. Lo que ayudaría mucho sería si se les animara a ingresar el nombre de su organización. Reseña recopilada por y alojada en G2.com.

Setting up a webinar and offering a professionell experience to the customer is a surprisingly complex challenge which needs (like most marketing tools) the combined expertise of field, performance and digital marketing specialists. Usually these don't speak the same "language" and are afraid to step out of their respective comfort zone.

The combination of former Hopin and the toolbox of Streamyard manages to combine all these needed skills in one easy to use and easy to understand package. The experience from "setting up the plattform" to "testing everything out" was for the most part smooth and the extremly efficient, available and knowledgable support staff made short work of any occuring question. I can't stress this enough how hard it is to find good support with tools and platforms like these.

RC offers an almost apple-like experience where i have just the right amount of customisation option that i feel in control but not too much that i could feel overwhelmed by choice at any given moment. Especially in working with a larger team of mostly non-digital marketing personal this effect was noticable more then once.

We did our resarch before deciding on RC and came to the conclusion that most providers are not trying hard enough to modernis their platforms and services. RC is ahead of the competition in that regard Reseña recopilada por y alojada en G2.com.

While the combination of RC and Streamyard offers a all-in-one solution for creating digital events there are some essentiall featues missing that would drasticly improve the workflow, user experience and collaboration especially in larger teams.

As an administrator no being able to define "permissions" more precisly and granuarly is a big letdown. While "admin" offers to much freedom especially to non-digital colleagues the simple "member" offers too little freedom with not being able to create own webinars. This leaves us with the situation where every department and every region has to be an "admin" and being able to see the events created by colleagues. This creates the risks of accidently changing something in an event that is not assigned to them. As an admin this makes me uneasy since there is no "change history" or other means of controlling here to follow up on what might went wrong.

We have a very strickt CD-Manual and it is of utmost importance to us that the teams keep in line with guidelines we provide. I am desperatly missing the option to create a template where i can set up a webinar or event in exactly the way corporate wants it to be so that colleagues can just copy it without having the fear of making a mistake. Duplicating an event is not a suitable alternative since most of the options revert back to a default value or state. Especially the brand template inside streamyard is not shared between webinars this results in every single colleague, team and region needing the access to all media that we want to use inside a webinar.

Implementing these featues would go a long way in improving the user experience. That RC fails to provide a feature roadmap for the coming months or providing transparency in their development cycle is disapointing. Reseña recopilada por y alojada en G2.com.