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Amount of data insight; customizability of widgets, ability to zoom in/out to only show relevant data, time period filter; ability to monitor multiple topics at once; ability to interact with data; downloadable content. Reseña recopilada por y alojada en G2.com.
Accuracy of data sometimes flawed/ unreliable; cover of websites/places monitored (sometimes gaps found); time to load dashboards; limit in inputs (eg. authors to monitor); limitations to share topics w/ colleagues (account access) Reseña recopilada por y alojada en G2.com.
Ability to dissect data in different ways. ability to get as granular as needed. Customer support is excellent. Reseña recopilada por y alojada en G2.com.
The look and feel of the dashboard is old, but it is due for a refresh. Loading also takes longer than other tools I have used. Reseña recopilada por y alojada en G2.com.
Netbase markets itself on its text analytics, but one of the coolest aspects of the tool is the query construction, which automatically finds related terms. This takes the hassle out of generating a spectacular query. Reseña recopilada por y alojada en G2.com.
The dashboard function is difficult to work with. One click on a category changes the output of the entire dashboard, which can get confusing quickly. Still, the data quality is good and setup is a breeze. Reseña recopilada por y alojada en G2.com.