Pros y Contras de Pure Chat

I enjoy being able to customize the interface and save use detail based on customer. Being able to see locations and previous chat history is very helpful especially when a customer returns after being disconnected. Reseña recopilada por y alojada en G2.com.

This app has very basic functionality. When working in customer support the ability to share images and documents are a must. Unfortunately, this cannot be done with this app. We have come across instances where documentation needs to be shared so we would have to use a third party application. This sometimes disconnects us from chat. It is an overall hassle. Reseña recopilada por y alojada en G2.com.

The responses come instantly, there is no lag. live chat solution for small to mid-sized teams and is now being offered to everyone for FREE! Reseña recopilada por y alojada en G2.com.

I miss the emojis! But it is very professional. I also dislike that you have to constantly log in after every session. Reseña recopilada por y alojada en G2.com.

PureChat is super handy, works very similarly to Front email set-up and makes communicating with customers directly through the website easy. Reseña recopilada por y alojada en G2.com.

I honestly don't have anything negative to say about PureChat. It gets the job done with the uses needed. Reseña recopilada por y alojada en G2.com.

I love that you can open unlimited chats with an unlimited number of people. I love that it stores the history of the conversations and how easy it was to transfer files and screen shots Reseña recopilada por y alojada en G2.com.

I absolutely love it. It's awesome! There is nothing to dislike about it. Reseña recopilada por y alojada en G2.com.

Easy to use from a customer service standpoint. Great to be able to use responses to better serve clients, with immediate needs. Reseña recopilada por y alojada en G2.com.

Reporting features. would like to see enhances metrics on reports (time of chat session, key word algorithms Reseña recopilada por y alojada en G2.com.

Live chat is available on Apple AND android devices! Reseña recopilada por y alojada en G2.com.

Live chat sometimes has minor glitches and logs you out Reseña recopilada por y alojada en G2.com.

Muy fácil de usar, una aplicación muy buena, me encanta y extraño usarla, podía mantenerme al tanto de todo. Reseña recopilada por y alojada en G2.com.

Nada, esta es una gran aplicación que más personas deberían conocer. Reseña recopilada por y alojada en G2.com.

Era fácil de usar y divertido de experimentar, definitivamente lo recomendaría. Reseña recopilada por y alojada en G2.com.

Desearía que fuera más popular entre una multitud de personas. Reseña recopilada por y alojada en G2.com.

not hard to learn! Easy to use for communication Reseña recopilada por y alojada en G2.com.

Nothing that I dislike at this point in time Reseña recopilada por y alojada en G2.com.

Pure Chat is easy to use, configure and setup. It has a simple interface for obtaining code snippets for your website. Integration with WordPress websites are an absolute breeze. Pure Chat lets you customize the chat box, setup canned responses for online and offline modes, add and manage teams, obtain reports, and even transcripts of the conversations. Reseña recopilada por y alojada en G2.com.

There are not many third-party integrations. We also were missing cobrowsing to help agents serve their customers. These are some pretty core things that power users are going to look for when purchasing a chat platform for their business website. Reseña recopilada por y alojada en G2.com.