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We've been Ordway customers for over a year now and they've been a game changer for our billing operations. What we love most about Ordway is how flexible their product/platform is. I'm pretty certain they are able to configure anything we would ever need it to. Their customer support is also incredible and have been super helpful anytime we've needed their assistance. Reseña recopilada por y alojada en G2.com.
Ordway's platform flexibility is really impressive. However, the extreme flexibility could make it difficult to identify the most effective 'best practices' approach to one's specific use cases. Would highly recommend working closely with their onboarding team to understand the exact end to end workflow you are looking to implement. This will help enable them to advise accordingly to making the most of their platform. Reseña recopilada por y alojada en G2.com.
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Like most SaaS companies we had a very complex legacy billing & revenue recognition process that had evolved over time. We set out to find a billing platform that would enable us to retain the same level of customization and control we had w/ our manual spreadsheet-based process, but found that all of the big players in the ERP and SaaS billing spaces were basically unable to accomodate our needs (we evaluated NetSuite , Chargebee, Zuora, SaasOptics, Recurly etc). Ordway immediately stood out as an intuitive platform that is highly customizable and intuitive. he implementation team was super helpful (shout out to Max and Hemant), and so is their general customer support team (shout out to Sneha). At one point during our implementation they even connected us with their product team in order to make a custom revenue in order fit our unique business needs. While it took us over a year to fully flesh out the integration between our website and Ordway and to migrate all of our customers to Ordway, I am confident that we made the right choice. Our revenue close process is now faster, more accurate, and more transparent. Reseña recopilada por y alojada en G2.com.
Overall I have only positive things to say about Ordway. On occassion we have experienced some minor glitches with the UI, but they are super responsive to support tickets and issues are generally resolved very quickly. Reseña recopilada por y alojada en G2.com.
Ordway allows our business to automate the billing and revenue recognition processes more than other tools in the space. The data organization simplifies the complicated ASC 606 revenue recognition process, and makes reporting easy. Because not every product has the same revenue recognition schedule even within the same company, flexibility is a huge non-negotiable for a company like ours, and Ordway was the only company who could support our framework, while allowing space to grow alongside them in future years.
By utilizing their dunning features, we have also noticed a considerable improvement in our collections efforts without having to add more human hours to follow up efforts.
Beyond the tool, their white glove implementation services and personnel make Ordway an easy choice. Our implementation specialist, Nicholas has been a rockstar helping us bring over all of our historical invoices, payments and revenue tie out to ensure that Ordway can be our source of record from inception to date. Reseña recopilada por y alojada en G2.com.
We made the choice to bring in all historical information to Ordway, which was performed by moving through a lot of manual report building and checks. A difficult problem to solve! Our implementation team was very helful with the process, and now that the information is included, it makes our annual reporting much more valuable. Reseña recopilada por y alojada en G2.com.
We use Ordway every day. It is very user friendly and flexible to handle all our billing needs efficiently. The automated revenue recognition is super helpful. Ordway seamlessly integrates with other tools that we use.
Also all staff members are great to work with. Our implementation manager is the best and they all get back to us very quickly if questions arise. Reseña recopilada por y alojada en G2.com.
We have had no issues with Ordway since we have been working with them. Reseña recopilada por y alojada en G2.com.
He estado usando Ordway durante un año en mi trabajo. Max, Sneha, Nikhil y el equipo han sido muy serviciales. Me encanta trabajar con ellos y aprecio el excelente servicio al cliente que brindan. Reseña recopilada por y alojada en G2.com.
Está más orientado hacia pequeñas empresas. Reseña recopilada por y alojada en G2.com.
Me gusta cómo todo en él es intuitivo. El equipo de atención al cliente que incluye a Nikhil y nuestra representante de cuenta Sneha son los mejores. Responden rápidamente y siempre son útiles para asegurarse de que tengas lo que necesitas. Sneha se ha esforzado mucho para brindar ayuda, crear informes para nosotros y guiarnos a través de diferentes partes de la plataforma. Usamos Ordway todos los días y el hecho de que pudiéramos agregar notas al sistema sin problemas ha sido un cambio radical para nosotros. Reseña recopilada por y alojada en G2.com.
Lo único de lo que no soy fanático es de sus informes analíticos. Es un trabajo en progreso y, aunque eventualmente será excelente, hay algunos errores que resolver. Reseña recopilada por y alojada en G2.com.
Ordway is amazingly easy to use and extremely flexible for all types of billing use cases. We have some complex deals and Ordway is able to handle them all. Also, it integrates with our other tools. All staff members are great to work with and extremely knowledgable; not only in the software, but billing best practices. Reseña recopilada por y alojada en G2.com.
A downside would be initial configuration, the implementation team will work with you until it's fully implemented to fit your use case. This is to be expected as billing is complex. But, again, the great implementation, customer success, and suport teams are there to support you. Reseña recopilada por y alojada en G2.com.
Informes de Reconocimiento de Ingresos
Interfaz de Pago con Tarjeta de Crédito
Admite requisitos complejos
VP Max fue muy útil con la configuración Reseña recopilada por y alojada en G2.com.
Le gustaría implementar órdenes de venta
Le gustaría implementar el impuesto sobre las ventas Reseña recopilada por y alojada en G2.com.
El equipo de Ordway son expertos en facturación SaaS y comprenden verdaderamente la complejidad de varios modelos de facturación basados en el uso. La solución de Ordway proporciona una flexibilidad tremenda para diseñar y automatizar cualquier plan de facturación que ideemos en nuestro negocio de Pagos, incluyendo: facturación escalonada compleja, niveles mínimos y facturación de múltiples servicios. Reseña recopilada por y alojada en G2.com.
No hemos tenido problemas con Ordway en los más de 2 años trabajando con ellos. Reseña recopilada por y alojada en G2.com.
Automates and streamlines our billing process. Saves us a lot of time at month-end. Reseña recopilada por y alojada en G2.com.
Would be useful to have automated summary journals for month-end Reseña recopilada por y alojada en G2.com.
