Reseñas y detalles del producto de Nicus

La herramienta es muy sencilla de administrar. Tengo 13 usuarios regulares en nuestro equipo de Finanzas de TI, además de una variedad de usuarios en otras áreas de TI y del Negocio. Las funciones administrativas normales son fáciles de usar y me permiten ver la mayoría de las vistas que necesito desde el principio. Personalizar informes y tablas es una interfaz de arrastrar y soltar. Reseña recopilada por y alojada en G2.com.

Hay algunas vistas que me gustaría tener como administrador que no forman parte del paquete de informes regular. Esto hace que sea más difícil ver qué informes están disponibles para usuarios particulares. Reseña recopilada por y alojada en G2.com.

We have achieved significant gains through billing automation and in customer confidence. NICUS is a robust solution and allows IT service input files to be automated and mapped to customers. We also use the cost modeling for what-if scenarios, projecting long-term outlooks, and rate setting. Inside of out IT organization NICUS has become our single source of truth. It has helped us build customer confidence with the ability to show the components of our rates and consistently produce the same information. Reseña recopilada por y alojada en G2.com.

There is still some of our rate components that we build outside of NICUS before we upload the data into the cost modeling tool. Reseña recopilada por y alojada en G2.com.

We are early in the path to deploying the Cost Transparency module and we have found Nicus to be a trusted partner in that journey. They have been willing to engage quickly with us to address issues quickly. We have found them to be open and engaging in identifying root causes and moving quickly to resolution. Reseña recopilada por y alojada en G2.com.

We are still early in the process and have not come across any challenges with Nicus so far. Reseña recopilada por y alojada en G2.com.

- Excellent customer service and partnership

- Nicus works with you to customize according to your requirements; offer recommendations and best practices

- Fast support response times

- Have one point of contact for implementation and beyond

- Senior involvement, when needed

Extensive knowledge of IT Financial Management discipline and practices; practioner experience in invaluable

- Report building and customization is easy

- OOTB Error reports on the Bill of IT data sources allow for quick identification and resolution

- OOTB pre-bill reports in the Bill of IT allow for analysis and changes prior to finalizing

- The customized instructions for each module that Nicus develops and maintains are very helpful Reseña recopilada por y alojada en G2.com.

- User interface of the tool could be more “pretty”/user friendly/icons

- No ability to link the Planning module to the Cost Modeling portal

- Can’t change (or see) some of the internal logic that we built in

- New data sources require Nicus' help to add

- Needed to build custom reports to be able to see and maintain the costs of IT Services before they get consumed by the module

- Similar to an accounting system, once you finalize a month you can’t go back and change anything; can only change through future adjustments Reseña recopilada por y alojada en G2.com.

Very knowledgeable staff to help you improve your ITFM processes. Customer support is very fast and helpful. Reseña recopilada por y alojada en G2.com.

I have never had a bad experience with NICUS. Reseña recopilada por y alojada en G2.com.

La flexibilidad de la plataforma es extraordinaria. Además de módulos sólidos listos para usar para un despliegue rápido, Nicus tiene una plataforma subyacente que puede adaptarse a casi cualquier necesidad solicitada por los usuarios. Reseña recopilada por y alojada en G2.com.

No puedo decir que no me guste nada del producto. El tiempo de respuesta del soporte de Nicus es extremadamente rápido, resolviendo cualquier problema muy rápidamente. Reseña recopilada por y alojada en G2.com.

Nicus is a powerful tool for ITFM. The implementation team are professionals with great knowledge and fully prepared to implement and customize the product with your needs. We use Nicus for budgeting, reforecasting, variance analysis and so on, and it works effectively and efficiently. Reseña recopilada por y alojada en G2.com.

There is nothing to dislike but there are opportunities for improvement, i.e. planning in different currencies is somehow complicated, needs to be more flexible and user friendly. Reseña recopilada por y alojada en G2.com.

Nicus is a highly flexible platform that provides exceptional out of the box reports and the ability to create custom reports. The customer service and partnership is outstanding. Reseña recopilada por y alojada en G2.com.

At this time there is nothing to dislike. Reseña recopilada por y alojada en G2.com.

Nicus is always quick to respond and can come up with solutions to some of our most challenging problems. Reseña recopilada por y alojada en G2.com.

There is nothing to really dislike at this point. Reseña recopilada por y alojada en G2.com.

The Nicus team is always very helpful and quickly responds to our questions. Reseña recopilada por y alojada en G2.com.

There is nothing to dislike. The Nicus team has helped us tremendously. Reseña recopilada por y alojada en G2.com.