Reseñas y detalles del producto de Motive

The customer service for Motive is responsive and careful. We've been with Motive for 4 years now, and navigating the system as it has developed has been interesting, but at least we know that they are always trying to make improvements. The address for where our trucks are at is an awesome feature, and I've found it very easy to find our trucks wherever they may be in the US and Canada. When hooking the ELD to the truck, the directions were very simple and easy to follow. This tool is imperative for our operations team. Even our people in accounting use their access to check drive history and to make sure our guys don't miss out on breakdown pay, which our guys neglect filling out paperwork. It seems extremely accurate. Management and accounting use Motive several times a day. We would be crippled without this tool and I don't know how we ran without it. Reseña recopilada por y alojada en G2.com.

Sometimes I miss the deadline for when to request a video. One more day might be helpful. Reseña recopilada por y alojada en G2.com.

He estado usando Motive por un tiempo y como gerente de seguridad en el transporte por carretera, ha hecho mi trabajo más fácil. Motive tiene características para una mejor gestión de seguridad y es muy útil si deseas mejorar la puntuación de seguridad de tu empresa. Muestra detalles como desconexiones, violaciones y tiene muchos eventos de capacitación. Reseña recopilada por y alojada en G2.com.

Encuentro solo dos cosas negativas en Motive. Primero, en el panel de Configuración (gris), al seleccionar la sección "Conductores", no permite seleccionar conductores por nombre. En su lugar, aparecen mezclados, lo que hace un poco difícil organizarlos y gestionarlos rápidamente. Esto podría mejorarse para una mayor eficiencia. Segundo, encuentro que Motive no ofrece cursos de formación para conductores. Aunque hay algunos recursos excelentes disponibles para los gestores de flotas, como Gerente de Seguridad, es un desafío para mí explicar mi perspectiva sobre la aplicación para conductores a los conductores sin más opciones de formación específicas. Sería genial si Motive pudiera considerar agregar algunos cursos específicos para conductores dentro de la aplicación para ayudar a mejorar la comprensión y el cumplimiento. Reseña recopilada por y alojada en G2.com.

Receiving emergency service calls can throw a wrench in your daily schedule. With Motive it has streamlined my response time to customers because I can now accurately provide an ETA for the technicians arrival. The option to find my closest truck to "X" address is the biggest help in my day to day responsibility. I spend less time making phone calls to find out the locations of our techs which allows me to provide a faster response time to our customers. I use Motive daily, multiple times a day - at this point, I don't know that I could get through a day without it. Reseña recopilada por y alojada en G2.com.

I have not ran into a downside yet, I am still learning different tools the site has offer. There are a lot of different options to choose from, if there was a way to customize only using "X" tools to customize to the needs of the user, that could be helpful but not a deal break whatsoever. It would be helpful for the GPS to update on our assets more frequently than every few hours. Reseña recopilada por y alojada en G2.com.

We've been using Motive for our company, and it has been a game-changer. The platform offers everything we need to efficiently manage our fleet, from ELD compliance and GPS tracking to dash cams and fuel monitoring. The system is user-friendly, reliable, and packed with features that streamline our operations.

Motive has helped improve our overall efficiency, and I highly recommend it to any company in the logistics or transportation industry. It’s a great investment for fleet management. Reseña recopilada por y alojada en G2.com.

When i click on a unit location to open in Google maps, I only want to know where it is and it opens with a route from my current location to the unit location. Also, when i copy the coordinates and put them in Google maps, regularly gives me an incorrect location. Reseña recopilada por y alojada en G2.com.

The representatives assigned to your company fleet are dedicated and hard-working to ensure everything runs smoothly, whether it's the dashboard or purchasing products. Quick, friendly replies!

Meets all our companies needs for the most part. Reseña recopilada por y alojada en G2.com.

La facturación es una situación problemática. No tienen un área para ingresar un código SWIFT para facilitar la facturación a las empresas canadienses que desean que el pago se realice desde su cuenta bancaria. La facturación no envía las facturas a tiempo y, por lo tanto, tienes que pedir que se envíe la factura. A su vez, esto causa retrasos en los pagos. Si envían la factura, la envían con facturas "vencidas" sobre las que están consultando, aunque los pagos se enviaron hace mucho tiempo y simplemente no se han recibido correctamente en su sistema. Reseña recopilada por y alojada en G2.com.

Qué fácil es navegar por todas partes. Las características grandes, brillantes y notables que hacen que sea sencillo encontrar lo que estás buscando. Reseña recopilada por y alojada en G2.com.

Ligeramente complicado cuando se trata de algunas de las características más avanzadas. Reseña recopilada por y alojada en G2.com.

I like that it easy to monitor the fleet in order to make quick decisions based on changes throughout the day. As long as the devices are connected appropriately, this makes calling audibles much easier to navigate. Reseña recopilada por y alojada en G2.com.

We frequently get feedback that the ELDs lose connection with mobile devices. This causes frustration and confusion when it comes to log compliance. I find that load times navigating to different pages within Motive to be difficult to handle when trying to review several events in a small time frame. Reseña recopilada por y alojada en G2.com.

This software is so user friendly and simple to use. There is so much information that the monitors can pull, and the camera's are such high quality! We have over 40 trackers and cameras installed and as we grow, we will add more to our system. From tracking trucking times, to traffic notification, too incident investigations and accident reviews, this system can do it all. Not to mention the maintenance tracking! Check it out! You'll be glad you did! Reseña recopilada por y alojada en G2.com.

I'd say that the least likable thing about Motive is the ever changing account managers. It made invoicing at the beginning a nightmare due to never knowing who was the correct person to reach out too. Reseña recopilada por y alojada en G2.com.

Me gusta lo fácil que es aprender a usar la aplicación. Es muy amigable para el usuario y se puede aprender en un corto período de tiempo. Reseña recopilada por y alojada en G2.com.

Parece que cambiamos de representantes con demasiada frecuencia. Sería agradable construir una relación con una sola persona. Te hace sentir un poco tímido al hacerlo cuando sabes que es solo cuestión de tiempo antes de que esa persona se vaya y pases al siguiente representante. Reseña recopilada por y alojada en G2.com.

Easy self installs

Fault codes on dashboard

Fleetio intergration

Support team is quick to resolve most issues.

Driver app

Driver coaching Reseña recopilada por y alojada en G2.com.

Account manager communication could use work. A fleet my size should be able to make quick calls and talk through issues instead of emails only.

Admin panel is a bit clunky and editing information is more than one click.

Could use better filtering options like groups in the fleet view.

No way to make custom reports with out getting support involved. Reseña recopilada por y alojada en G2.com.