Reseñas y detalles del producto de Kaseya VSA

Its been around a long time and is a very polished product. It is affordable, and the bundles I get through Techs Together, lets me keep my overhead low. Reseña recopilada por y alojada en G2.com.

I think a complete solution would be nice, from a workstation and server standpoint. If my subscription at a base evel included backups both file and image, with patch management and those bells and whistles it would be great. It would let small shops, and one man operations focus more on the work than balancing out which licenses go where. Again Techs Together, does a pretty good job with that. But it isnt quite complete in my opnion. Reseña recopilada por y alojada en G2.com.

It has a lot of capabilities, it's very dependable and intuitive to work with. Reseña recopilada por y alojada en G2.com.

I would like a way to just open a connection to a server with a click or double click. Right now, we need to select the machine, have the remote connection in favorites, click to connect and click again. Also, another click to close the popup window which shows before the connection to the server opens. As an MSP we connect to dozens of sessions per day and this is a bit cumbersome. Reseña recopilada por y alojada en G2.com.

La forma en que se integra con todos los demás módulos que hacen que las tareas diarias de TI sean fluidas. Lo uso en un entorno mixto de Mac y PC. Lo uso diariamente para superar mis desafíos de TI. La incorporación fue muy fluida, rápida y no interrumpió el flujo de trabajo del personal. Estuvieron allí en cada paso de la implementación para apoyar nuestras preguntas de incorporación. Fue muy intuitivo comenzar a usar el producto. Reseña recopilada por y alojada en G2.com.

VSAX es tan expansivo en lo que puede hacer que puede ser abrumador saber por dónde empezar, ya que hay muchas opciones que no están al alcance de la mano. Reseña recopilada por y alojada en G2.com.

I've found the VSA to be extremely helpful to me as a department of one, who handles approximately 30 sites. This helps keep me organized and helps me automate things that I would have to either go onsite for or send detailed instructions for, which would take a lot of time out of my day. I also love that I can keep the OS and software patched automatically, so I no longer need to worry about whether or not the staff is running their necessary updates. Efficiency at its finest! Reseña recopilada por y alojada en G2.com.

My first issue early on was finding my way around the interface. It took me some time to figure out where the features I want to use are hiding. Once I got past that learning curve, it was fine. What I really find missing is some sort of file transfer. I'm glad that I can transfer files between myself and remote PCs, but there should be a more direct (for example FTP) method of transferring files to remote PCs without starting a remote session. Reseña recopilada por y alojada en G2.com.

Una de las mejores cosas de Kaseya es cómo tienen IT Complete. Todo en uno es realmente la mejor manera de hacerlo. Me encanta cómo todas las aplicaciones de software están integradas y se combinan muy bien.

También es realmente fácil de usar. Una vez que completes la incorporación exhaustiva, literalmente no tendrás ningún problema. Reseña recopilada por y alojada en G2.com.

Realmente no he visto ningún inconveniente todavía. ¡Estamos en un entorno de nube gubernamental y funcionan muy bien para nosotros! Reseña recopilada por y alojada en G2.com.

What I like most about VSA X is how easy it is to automate things with Workflows and Scripts. Reseña recopilada por y alojada en G2.com.

The integrations are nice, but we were told it would be on par with DattoRMM in the K365 package yet last week in an IT Glue webinar, they said DattoRMM would be getting the local admin rotation, but VSA was not at this time. So they are not living up to their promise here.

The remote desktop tool could use some improvements as it crashes occasionally on Mac. Reseña recopilada por y alojada en G2.com.

What I like most about Kaseya VSA is that it allows me to manage everything from one place, which is very practical. In addition, its interface is easy to use and it has excellent tools that make the administration much more efficient. They also have good customer service. Reseña recopilada por y alojada en G2.com.

There's nothing I didn't like about the platform. Reseña recopilada por y alojada en G2.com.

Logical layout. Ease of finding endpoints within each Org. Lots of features and usable endpoint information. Extremely stable. Reseña recopilada por y alojada en G2.com.

Support structure is so-so. I do better on my own, than actually trying to reach support. They are not very timely in their responses. The upgrade from VSA9 to VSAX was very painful. I am just glad that it is over. Reseña recopilada por y alojada en G2.com.

for me it is to have all the things together in all in one platform, i can manage endpoints and server patches, i can connect remotely and to set automation tasks for my daily duties. Reseña recopilada por y alojada en G2.com.

i would like to have a better support, when i open a ticket i have to wait weeks to get the solution. Reseña recopilada por y alojada en G2.com.

Kaseya is a mature Company, and it has come a long way from being just an RMM Solution. The vision behind the technology and its capabilities are worth complimenting. The Update VSA 10 is what I have been hoping for a long time. A solution that is easy to configure with your agents, next-gen UI, and working capabilities. This Solution is not a "hit and miss" like I have seen with other providers.

Additionally, all the solutions have a deep level of integrations they own (not partnered)—one vendor, and seriously, there are a lot of headaches working with multiple vendors and different expiration dates. The Sales rep - Vimal, was responsive even on a weekend and helped me out with a technical query I had. No time taken for him to fire up zoom and walk me through on how to achieve, my desired out come.

I understand Technology takes time, and securing that tech stack is the key to smooth and secure monitoring and management.

It is also important to state that, unlike other vendors, the sales team worked as consultants to understand if this solution fit my needs. They did not hesitate to give us options to consider should VSA not meet our expectations - It did!

What made it stand out was that it took me less than a week to get my endpoints all set up with an Agent, policies, and alerts configured, tested, and working well.

Since a month post-implementation, I am glad I did not listen to all the crap posted on Reddit and decided to decide to move forward with Kaseya. Reseña recopilada por y alojada en G2.com.

There is nothing for the past 1 month I did not dislike about the platform. It has been proving its worth.

A customer-facing roadmap would be great! Reseña recopilada por y alojada en G2.com.