Extensión de Gmail, aunque no puedo filtrar mis correos electrónicos de calentamiento, por lo que mi CRM está un poco desordenado. Reseña recopilada por y alojada en G2.com.
Hubspot es un CRM mediocre con una gran estrategia de marketing. No hay pruebas A/B directamente en la plataforma, no hay una manera fácil de descargar informes de ventas como la tasa de cierre. Para una pequeña empresa, limitan casi todas las características/funciones para intentar incitarte a quintuplicar tu gasto mensual. Terminas sintiéndote enormemente frustrado.
A Hubspot no le importa el hecho de que seas un cliente leal y ciertamente no le importa tu pequeña empresa. Lanzaron un nuevo modelo de precios afirmando $100/mes para el inicio de ventas, sin embargo, no lo ofrecen a los clientes actuales que han estado con ellos durante 4 años. Así que mi opción como cliente leal es gastar $500/mes en 5 asientos en pro, cuando solo necesito 1 asiento... mientras que un nuevo cliente puede entrar por $100/ NO TIENE NINGÚN SENTIDO. Reseña recopilada por y alojada en G2.com.
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The best thing about HubSpot Sales Hub is the features to connect back with clients or even remind your team internally. It is amazing the reports it can generate when the right information is put in. Easy to use, implement, and integrate if your team is willing to learn. There is a learning curve your team needs to be open to doing. The online resources are great for learning. If your team is signed on and using it, it is easy to frequently use. Reseña recopilada por y alojada en G2.com.
I wish there was more help in how to integrate workflows. When I go to the HubSpot talks, they talk about workflow, but I was told to contact a consultant to help build the workflow. I feel like that is a huge downside. We have one quarterly meeting and it would be great to get more help, but also understand why that is not included. WISH IT WAS THOUGH :) I feel like customer service is more sales than it is service. Reseña recopilada por y alojada en G2.com.
We have found it easy to get set-up and running with HubSpot Sales, adding in Contacts, Companies and Deals. So as a place in which to hold all our prospects and sales contacts it is ideal. During the implmentaion process we got help from Customer Support so that was a big help in dealing with some of the teething problems.
So for the user who is working from a Diary and Excel Spreadsheet then this is an easy first step. Reseña recopilada por y alojada en G2.com.
The cost is very high for what you get - so be carefull with the number of users who are given access.
The other issue is that the "Sales Hub" is only intended for sales, so once your deal gets past the stage of "Deal Done" the process that follows is not handled well. So for example, we have a deal to provide 20 days consultancy over the next 3 months - all the details of the deal and the costs are held in Hubspot, but the delivery stage falls outside.
So as a planning tool it is good, but perhaps it is based on the model where the salesperson gets the signed documents and that is his job done and he/she walks away. But real life is not like that and the deal is not really closed until it is paid. Reseña recopilada por y alojada en G2.com.
Es muy fácil de usar. Puedo ver todos mis acuerdos de un vistazo. La vinculación a la cuenta o usuario me permite profundizar y ver una imagen macro a nivel de empresa sobre quiénes y dónde están los usuarios. Reseña recopilada por y alojada en G2.com.
Es bueno ver de un vistazo las oportunidades de la semana o las actividades de la semana (si ya está allí, solo necesito familiarizarme más). Reseña recopilada por y alojada en G2.com.
Lo que realmente aprecio de HubSpot es lo fácil que es de usar, especialmente el diseño estilo kanban para gestionar acuerdos. Hace que sea realmente sencillo visualizar dónde está todo, y me encanta cómo mantiene mis correos electrónicos registrados automáticamente. Además, es bastante asequible en comparación con otras herramientas, lo cual es una gran ventaja, especialmente considerando la gama de funciones a las que tengo acceso. La mayoría de las herramientas de generación de leads que utilizo se pueden integrar con HubSpot. Reseña recopilada por y alojada en G2.com.
Por el lado negativo, el período de permanencia puede ser un poco frustrante, especialmente cuando estás atado a un plazo comprometido después de aceptar un descuento. Es un inconveniente que no puedas eliminar asientos adicionales una vez que los has agregado, y la facturación recurrente puede tomarte por sorpresa si no tienes cuidado. Reseña recopilada por y alojada en G2.com.
The most useful aspect is that without much work, you can start tracking emails as well as phone calls - including the outcome and the recording of the call. It's also really easy to track user activity on the website. You can see how long they stay on each page, where they're clicking and it generally keeps track of the user journey on your site. It's also really easy to add properties for contacts and Deals, allowing you to add a layer of customization to how you handle your prospects/users... Reseña recopilada por y alojada en G2.com.
The pricing model is quite expensive and a little confusing. you are limited to 500 calling minutes per month and it's quite a steep climb to add any more minutes to your account. You basically have to go from paying $18/user/month all the way to $90/user/month if you want more calling minutes. Lists updating is also a bit slow, I wish there was a way to manually refresh the lists that are created. Additionally, I wish there was a way to list more properties from linked objects. For example, I have a demo-date property on a Deal. I wish that we could display the property on the Contact level as a Contact->Deal demo-date. Reseña recopilada por y alojada en G2.com.
HubSpot is easy to jump into without needing years of training, which makes it great for getting started quickly, and implement quickly. But I love how it can scale in complexity as your needs grow. You can start simple and gradually build out more advanced workflows, automations, and integrations. Plus, they keep expanding what HubSpot can do, and I’m excited to see how it continues to evolve. Reseña recopilada por y alojada en G2.com.
There are small features that feel like they should be native but aren’t, which makes it seem like HubSpot hasn’t fully mastered listening to its users. Nothing major prevents us from using the software, but these little gaps can be frustrating. Thankfully, workarounds exist, but I’d love to see more attention to these details. Reseña recopilada por y alojada en G2.com.
Good flow for the sales team, great insights and suggestions in the platfom.
I watched some online tutorials and I was ready to go. I could have done it without it, it's that easy for a tech guy.
I use it daily as a salesperson because I know the importance in having a CRM. I worked with others before and this is one of the best I've met.
Seems easy to implement and build from ground-up. No need to be tech savy.
Comunity is nice, you will find support for most of the problems that you will encounter.
App store is nice so you should have everything that is needed for a smooth integration. Reseña recopilada por y alojada en G2.com.
Some things are a bit complicated like having a dynamic IP is messing with the tracking system for the emails.
Some app integrations need a super admin to be installed, and you cant do it by asking the admin to install it. Reseña recopilada por y alojada en G2.com.
Hubspot es extremadamente poderoso y personalizable, pero también muy fácil de usar y rápido de comenzar a utilizar desde el primer momento. Su servicio de atención al cliente/soporte es de primera categoría. HS tiene un extenso mercado de integraciones que funcionan bien y son fáciles de implementar. También ofrecen una gran cantidad de cursos de formación y de academia, muchos de los cuales se pueden acceder incluso con una cuenta gratuita. Uso HS a diario y lo recomendaría altamente. Soy una persona con discapacidad visual y, además de ser fácil de navegar, HS funciona muy bien con mi software de lectura de pantalla. Reseña recopilada por y alojada en G2.com.
Hubspot está en el lado más caro, pero definitivamente obtienes mucha calidad por lo que pagas. Reseña recopilada por y alojada en G2.com.
We have a small BD team and having a CRM was a huge goal for us. Setting up hubspot was incredibly easy, and their team helped us at every stage of the way. They have costumer support who answers things very rapidy.
Hubsot community: A lot of people use hubspot and there are many blogs with tips, tricks and things you could do to improve your setup.
Competitor differencess: I would recommended to every company (big or small) but specifically for our small company was very easy to use. I have previously used Salesforce and this was much easier and we could have more out of it.
Price: very economical and you can combine different seat pricings to actually pay for what you need. Reseña recopilada por y alojada en G2.com.
There are many apps you can link to it, which is good but sometimes it feels like it is way too many apps. It is easy to get lost Reseña recopilada por y alojada en G2.com.
I really like how easy it is to use. The automation saves a ton of time, especially with follow-ups and reminders. The sales pipeline is well-organized, so it’s simple to track deals and see what needs attention. Also, it connects with other tools we already use, which makes everything flow better without a lot of extra work Reseña recopilada por y alojada en G2.com.
It can get expensive, especially for small businesses trying to grow. Some of the better features are only available in the higher-tier plans, which isn’t always affordable. Also, the reporting works fine, but I wish there were more ways to customize it to fit exactly what we need. Reseña recopilada por y alojada en G2.com.
