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Heimdal is light weight. Very little impact on system resources. The other thing though is it's "quiet" ... it works in the background helping to sheild from threats without interfering with your work with dialog boxes. The other things that's particularly nice is that it keeps other applications up to date with the latest patches and builds, thus removing what otherwise could be entry points for system exploits. Reseña recopilada por y alojada en G2.com.
Frankly, not much. I do wish the software had a built in update button but other than that, the updates are OK to install manually and their primarly interface updates I believe anyway since their system is constantly being updated throughout the day if I'm not mistaken. Reseña recopilada por y alojada en G2.com.
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It just works.
We use Patch Management, E-mail Security and Remote Desktop modules from the Heimdal portfolio. All these products run through a single agent and consistently perform well. We push Microsoft patches every month to clients and servers without issue (and more reliably than something like WSUS) , Remote Desktop is simple to use as an admin, just right-click the agent search for the user you want to connect to and go, and E-mail Security Spam filtering catches the majority of the bad things.
Heimdal also creates a decent asset register for each device you install the agent on.
Support is also responsive and helpful, normally coming back with an answer in only 30 minutes! Reseña recopilada por y alojada en G2.com.
First time setup can be a little challenging. Patch management group policies took a little bit of getting used to the way Heimdal uses its terminology but once you crack it, it just ticks along.
Spam filtering could be a little more flexible, the previous product we used was able to manage allow/deny lists per user. Heimdal takes a more global approach so you tend to be allowing an email for the entire domain.
A little more control of client machines would be helpful. Some alternative products allow you to force a reboot for instance. Reseña recopilada por y alojada en G2.com.
The Heimdal platform contains many different component. We are only subscribed to the two that currently fit our business needs: Patch & Asset Management, and Remote Desktop. The former is a superb tool for automated patching of operating systems and 3rd party software, plus contains a tool to deploy custom scripts and applications - very versitile. The Remote Desktop solution works well, with the added plus of straightforward setup; as our end user devices already had the Heimdal agent installed it was straightforward to push the new tool to devices.
Finally, and most importantly, the support team are exceptional. There have been a few queries from ourselves, and each one was met with professionalism wiith a concerted effort to find a resolution. The work completed by the support team in some cases exceeded expectations, with complete scripted solutions designed and implemented to improve our IT estate. Reseña recopilada por y alojada en G2.com.
Our initial setup & deployment was discovered not to utilise best practise after over one year of being customers. This caused some issues in terms of upgrading the agents installed on our devices, and while the support team were once again fantastic in getting the issue resolved, the inital communication regarding deployment could be improved. Reseña recopilada por y alojada en G2.com.
The nice thing about Heimdal is the fact that it enables auto updating of some very basic and favorite apps. This is a really nice feature as a lot of users often fail to update the software that this updates. The interface is clean, and easy to use as well. Reseña recopilada por y alojada en G2.com.
Overall, there is not a lot that I dislike. There appears to be a few bugs in the fact that it will not remember you ran a scan. The software fixes itself upon reboot, but for the end user, it seems like you are "unprotected" when you just completed a scan. Reseña recopilada por y alojada en G2.com.
Simple and straightforward user interface - Entry level security personnel can find their way around the solution
Robust security - Most stable platform which gives the warm and fuzzy feeling
Bargain for money - Affordable solution when comparing what you pay and the value you get Reseña recopilada por y alojada en G2.com.
The solution is so secured when I forget the master password I struggle to break into my own system. I had a few struggles with support when I started using the product but all were resloved as I got better aquainted with the solution Reseña recopilada por y alojada en G2.com.
He utilizado Heimdal durante los últimos dos años y no podría estar más feliz. Ha detenido las cosas en seco. Fácil de usar. Reseña recopilada por y alojada en G2.com.
No creo que no me haya gustado nada de lo que Heimdal ha ofrecido. Reseña recopilada por y alojada en G2.com.
Heimdal ofrece muchos módulos diferentes en su producto, pero puedes combinarlos como desees para que no tengas que pagar por algo que no vas a usar. También es muy fácil gestionar e implementar la mayoría de las cosas en Heimdal. Reseña recopilada por y alojada en G2.com.
Creo que algunos módulos utilizan un poco más de complejidad. Es agradable que sea sencillo de usar, pero a veces me gustaría tener algunas posibilidades más en lo que puedo configurar. Reseña recopilada por y alojada en G2.com.
Fácil de usar, fácil de instalar, gran módulo de informes, canal de soporte perfecto. Reseña recopilada por y alojada en G2.com.
Tienes que comprar varios módulos diferentes. Me gustaría ver un producto con todo incluido. Reseña recopilada por y alojada en G2.com.
Me gusta que muchas aplicaciones estén integradas en una sola aplicación, lo que facilita la administración y es muy efectivo. Efectivo significa ahorrar tiempo y dinero. Reseña recopilada por y alojada en G2.com.
La configuración de políticas podría ser mejor. Hacer una política base y crear diferentes políticas solo basadas en cambios en comparación con la política base. Si queremos hacer un cambio básico, tenemos que modificar todas las políticas y no solo la base. Reseña recopilada por y alojada en G2.com.
The support definitely. We use support a lot to help optimize our environment and make desired changes. Reseña recopilada por y alojada en G2.com.
The one size fits all UI. There are some things that we would like to change. Unfortunately, it's not something Heimdal can do. Reseña recopilada por y alojada en G2.com.
Producto de base de seguridad sólida con una amplia selección de características sin ser una carga para su sistema. Usamos casi todas las características y las evaluamos antes de comprarlas. Reseña recopilada por y alojada en G2.com.
Cada vez más avanzado y no es fácil recordar dónde se colocan las funciones en el panel de control. Y requiere cada vez más formación y personas dedicadas en TI para manejarlo. Reseña recopilada por y alojada en G2.com.
