The application as a whole is solid, but the standout for me is the form builder page. The interface and layout are well-designed, very intuitive, and easy to navigate. It doesn’t take long to get comfortable with creating and managing forms, which is a big plus. Reseña recopilada por y alojada en G2.com.
The user management page could use some work, especially when it comes to the preset filters. For starters, not all user types are covered in the presets, and some classifications are confusing. For example, we have "standard users" and "participant users," but the org role field lumps them together as "standard," which makes it hard to distinguish between the two. Another issue is the schema for exported data— the data that exported from our account manager is more comprehend than the data we have, which can create challenges for data analysis. Reseña recopilada por y alojada en G2.com.
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I like how simple it is to review multiple forms and data from them on the portal. I really enjoy how easy it is to see simple analytics based on how the form was either submitted or left blank.
I really enjoy the analytics as it is a great way to report to our clients how much interaction the website is getting.l Reseña recopilada por y alojada en G2.com.
Late last year an update was pushed out that made the embedding of forms unstable.
Overnight it seemed that dozens of our forms embedded on websites broke when viewed on mobile or smaller screens. It looks like the form has a forced width on every viewing size. Before I enjoyed how dynamic the forms performed, now we must use a workaround to make it work.
Lastly, when we tried to add UTM parameters into a hidden field it was erased once someone filled out a form. I am pretty disappointed with how we can no longer use this feature. Reseña recopilada por y alojada en G2.com.
My org was using several form-building tools and wanted to consolidate them into one. After extensive research and conversations with multiple vendors, we decided to go with Formstack and it's been a pleasure ever since. We use Formstack every day and its ease of use is a game-changer. Add to that the truly stellar interactions with their team and customer support when we need it. It also integrates with Salesforce! Reseña recopilada por y alojada en G2.com.
Things can get a little dicey when you're using custom CSS styling, but Formstack's support team is available to help! Reseña recopilada por y alojada en G2.com.
I love how easy it is to use the system, it's super user friendly and not complicated to figure out! We use Formstack for every form (which is a lot) in our office and I am constantly in the system pulling data and information. There are lot's of options for question types and data, which I love! Reseña recopilada por y alojada en G2.com.
I truly don't think there are a lot of downsides to using Formstack Forms. We use Forms all the time and rarely have issues! Reseña recopilada por y alojada en G2.com.
He estado usando Formstack Forms durante algún tiempo, y realmente ha transformado cómo nuestro equipo recopila y gestiona datos. La plataforma es increíblemente fácil de usar y ofrece una amplia variedad de opciones de personalización que facilitan la creación de formularios profesionales y efectivos. Las integraciones con otras plataformas nos ahorran tiempo y agilizan nuestros flujos de trabajo, y la función de lógica condicional asegura que solo recopilemos la información que necesitamos. El soporte al cliente ha sido receptivo y útil siempre que he tenido preguntas. Formstack Forms es una herramienta poderosa que ha aumentado nuestra eficiencia y mejorado enormemente nuestros procesos de gestión de datos. Muy recomendable para cualquiera que busque una solución de creación de formularios confiable, flexible y bien respaldada. Reseña recopilada por y alojada en G2.com.
Las funciones avanzadas a menudo requieren planes de nivel superior, lo que puede ser una desventaja. Reseña recopilada por y alojada en G2.com.
Me encanta cómo Formstack hace que sea increíblemente fácil crear nuevos formularios. Con plantillas preconstruidas e incluso secciones preconstruidas, la función de arrastrar y soltar me permite crear un nuevo formulario en minutos. Las personalizaciones que puedo implementar con color y formato me permiten desplegar un nuevo formulario en mi sitio web en una experiencia fluida que no lo hace parecer fuera de lugar. Con los códigos iFrame proporcionados y las URL para compartir, es muy fácil agregar un formulario a una página web o correo electrónico. Usarlo para recopilar clientes potenciales también es genial, la integración con Salesforce proporcionada es fácil de conectar y gestionar, permitiéndome recopilar envíos automáticamente en Salesforce. Reseña recopilada por y alojada en G2.com.
A veces, la interfaz de usuario puede ser un poco difícil de navegar. Desearía que fuera más fácil iniciar sesión en el módulo de Formularios sin tener que iniciar sesión en mi panel de administración y luego navegar al módulo de Formularios. ¡Fuera de eso, no tengo quejas! Reseña recopilada por y alojada en G2.com.
Es muy personalizable y tiene características que facilitan la creación y el despliegue de encuestas, formularios y reseñas. Cualquiera en la organización o fuera de ella puede completar los formularios, encuestas y reseñas. Reseña recopilada por y alojada en G2.com.
El servicio al cliente no está en la misma zona horaria, por lo que la comunicación lleva tiempo. Reseña recopilada por y alojada en G2.com.
Su facilidad de uso en general. Muy fácil de aprender, pero tiene una cantidad tremenda de funciones avanzadas de integración disponibles cuando se necesitan. Reseña recopilada por y alojada en G2.com.
Eliminar campos es muy frustrante. Cada vez que eliminas un campo, recarga la página y te lleva de nuevo al principio del formulario. Reseña recopilada por y alojada en G2.com.
HIPAA compliance is a plus. Mutliple users with different access points. Reseña recopilada por y alojada en G2.com.
HORRIBLE across the board. To start... Absolutely criminal pricing. Second... Next to impossible to cancel...HUGE waste of time, there's no cancel button. I've been trying to cancel for 2 months... and in the meantime they have been billing me for those two months. And also they have just let me know that apparently I am on a yearly contract?? And I can't cancel for 8 months? After I spend another $4k+ with them?? I am so beyond disappointed. I have been a customer for 5+ years. It's an insanely expensive, subpar service. I am so beyond my limit with Formstack. On top of all of this, I have reached out when our form logic was just NOT working (REALLY bad look for us for our clients) and they gaslit me and told me it was working after it had been fixed. SO why when I did absolutely nothing did my form not work and now it all of sudden works??? Hm...
Go with another form provider. My business needs HIPAA compliant forms and there are way better alternatives out there for a FRACTION of the price. Like less than what I am paying PER MONTH at Formstack for an entire year kind of fraction of the price.
I would give 0 stars if I could. I've been getting ripped off for years and am mad and feel taken advantage of and now they are making it my problem. I could have saved $10k if i switched to another provider earlier. I wouldn't be so mad because I do take responsibility for my part in this... but it's also taken me HOURS to attempt to leave the service (they still haven't cancelled my account and each month that goes on they keep charging me!!!!), another 20 hours or so to rebuild my forms on another platform. I am beyond unhappy with them and FULLY recommend you go with a different form company. Reseña recopilada por y alojada en G2.com.
There is so much to enjoy about Formstack, we use it for employee sign-ups, communication, logs, etc. I really enjoy the versatility of the builder options. You can make a form for pretty much anything! I also enjoy the ability to add logic to forms and the notifications you can set up independently. We use it daily and it integrates well with our other software. Reseña recopilada por y alojada en G2.com.
I wish it had an option to allow for us to ensure 1 form submission per person and still allow them to remain anonymous. Reseña recopilada por y alojada en G2.com.
What I love about Formstack is the intuative interface. Adding fields, logic, sections, headers, etc. I can look at the sidebar and find the answer to all of my questions in one spot. They've done a great job identifying what buttons will be used the most, and putting them all in an easy-to-find spot, and making adding them as easy as a click. We use Formstack any time we need to gather feedback or information, which is relatively often. The automation is fantastic and I love that we don't need to integrate Formstack with other systems, because automatically receiving emails checks that box for us. Reseña recopilada por y alojada en G2.com.
Because 90% of the features I need to use are on the left-sided menu, it can be a bit confusing to find more advanced features. Page breaks, section breaks, etc. are a bit trickier to find and they always seem to take me a few minutes to re-orientate myself to Formstack when I need to add those pieces in. That could just be my personal use /habits of the software. Reseña recopilada por y alojada en G2.com.
