Reseñas y detalles del producto de ClearPoint Strategy

The application allows us to capture, monitor, and report the department's performance metrics and strategic initiatives. We are still learning all of the features, but I see potential for us to use these features more efficiently to improve our work processes. The application is customizable to include logos, color palettes and layout of the various elements. The tutorials are great and seem to work for some training purposes. Andrew Middleton has been great to work with. He is patient, kind and supportive. He responds quickly and is willing to meet me where I am at with the application to teach me more about its utilization. Reseña recopilada por y alojada en G2.com.

The learning curve for our staff when using the application has been difficult. As different people learn and comprehend in different ways, the tutorials may only provide assistance for some, but not all. There are so many components of the application to learn, it is difficult for a lead person to work with many other responsibilities to perform the work and share with others. This may be an internal issue with our organization. It seems that I need to focus on managing this work 100% of my time rather than the 10-15% of my time that I have to devote to PMs/Scorecards. Reseña recopilada por y alojada en G2.com.

The appeal of ClearPoint is it's potential. Reseña recopilada por y alojada en G2.com.

My reservations about the product are that there can be a big learning curve for account admins, and you need to be able to dedicate a lot of time to it in the beginning. We also did not have enough of our performance management system established to make the best use of our onboarding team because we weren't sure what we wanted, which isn't the fault of CP, but a word of caution to others that it would be wise to have a good structure in place before making the jump to a system like this. Reseña recopilada por y alojada en G2.com.

La solución tecnológica ClearPoint Strategy es un producto excelente con un soporte superior. La implementación de este producto fácil de usar ha sido intuitiva a lo largo de nuestra experiencia de incorporación. Como nuevos usuarios, nuestros empleados han estado muy satisfechos con la funcionalidad y las características, incluyendo los espacios de trabajo personalizados para los KPI e iniciativas de las que son responsables. La interconectividad de la función de chat dentro de la aplicación y nuestro sistema de correo electrónico es conveniente y fácil de usar. De particular interés ha sido la flexibilidad incorporada para construir el cuadro de mando empresarial de Nivel 1 con las opciones para desarrollar cuadros de mando departamentales, según sea necesario (niveles 2, 3, etc.). La capacidad de consolidar datos, distribuirlos o extraerlos de nuestros procesos de integración de datos dependiendo del KPI es extremadamente conveniente. Una de las razones para seleccionar la solución ClearPoint Strategies fue su marco de éxito estratégico para el lanzamiento de la implementación, lo que nos ha permitido evaluar nuestra propia estrategia corporativa existente y dónde estamos como empresa en el proceso de madurez estratégica. ¡Ha sido una herramienta excelente para usar! Reseña recopilada por y alojada en G2.com.

Todos en ClearPoint con los que nos hemos encontrado han sido extremadamente serviciales y receptivos. No he encontrado ningún inconveniente en este producto ni en sus servicios y soporte. Reseña recopilada por y alojada en G2.com.

ClearPoint streamlined our stagetic planning process! The onboarding team (specifically Marissa) made understanding how to utilize the software simple. I love the ability to see all of our data at a glance with easy-to-understand visual repesentations. Our reporting structure for meetings is now SO much easier as well! Reseña recopilada por y alojada en G2.com.

The only thing I dislike about the software is the milestone evaluation process. I'd prefer for the completion percentage to be evaluated based on # of milestones completed as opposed to basing completion on milestone deadline dates. Reseña recopilada por y alojada en G2.com.

ClearPoint Strategy makes strategic planning and performance management incredibly efficient. The automated reporting saves time by eliminating manual data collection, and the customizable dashboards provide clear, real-time insights into key initiatives. I also appreciate the seamless collaboration features, which help keep teams aligned and accountable. Its ability to integrate with various data sources ensures that all performance metrics are in one place, making decision-making much easier. Reseña recopilada por y alojada en G2.com.

While ClearPoint Strategy is great for tracking goals and performance, the user interface feels a bit outdated and could be more intuitive. Some features require a learning curve, especially for new users, and customizing reports can sometimes be tricky without additional support. Additionally, integration with third-party tools could be smoother to improve workflow automation. Despite these minor drawbacks, it remains a powerful tool for strategic planning. Reseña recopilada por y alojada en G2.com.

I like that ClearPoint can show alignment between plans and performance measures. The client support is always exceptional. Reseña recopilada por y alojada en G2.com.

Some pieces don't feel very intuitive for non-technically minded people but once you work through the process, it's great. Help is always available. Reseña recopilada por y alojada en G2.com.

As a new user of ClearPoint, Andrew Middleton has been extremely helpful as our main point of contact in navigating the many functions of the platform. He has helped us maximize our utilization to best serve our organization and make it as user-friendly as possible for our colleagues who are reporting data. We have been able to accurately and easily track progress towards annual measures we set at the beginning of each fiscal year. One of my favorite functions of ClearPoint is the ability to rewatch meeting recordings which are saved in the “Success Portal”. This has allowed me to reference pathways and functions that Andrew guided me through without the need to take extensive notes during meetings. Reseña recopilada por y alojada en G2.com.

As with many platforms, ClearPoint does have many functions that are not well-known unless you actively seek them out specifically. Once you learn all of the things it can do, it is quite user friendly. However, it is a continuous learning process as someone who doesn’t have advanced technical skills. Reseña recopilada por y alojada en G2.com.

ClearPoint es increíblemente fácil de usar, lo que facilita que personas de todos los niveles de la organización, desde el Gerente de la Ciudad hasta el personal de entrada de datos, utilicen el sistema de la manera que les funcione. Reseña recopilada por y alojada en G2.com.

Esto no es tanto un disgusto, sino un problema de gestión del tiempo propio. ClearPoint siempre está mejorando y puede ser un poco difícil mantenerse al día con todas las nuevas mejoras. Reseña recopilada por y alojada en G2.com.

The best thing I liked was the since of building a relationship with us and not saying here is the application and best of luck. The other thing was when we ran into issues they were addressed fast and in a mutual manner. No finger pointing happend. The last a biggest "like" is simply the ease of use as the application is very intutitive to use after a little poking around. Reseña recopilada por y alojada en G2.com.

Honestly there are no downsides at this moment, however as a suggestion from a project management standpoint I would say this. I think sticking to or reinforcing the onboarding process with the "Sucess Portal" could have been pushed a little more. While we woked directly with Ted who was amazing I feel the sucess portal could have been leveraged a little more to help keep a structured approach to things. Reseña recopilada por y alojada en G2.com.

The graphs & reports that ClearPoint produces are very helpful visual tools that keep us on track with goals, & the team (specifically Andrew Middleton) have been very helpful in addressing questions. Reseña recopilada por y alojada en G2.com.

It can be a little difficult to get everything to appear as I'd like, but the team has helped me resolve some of that. I also don't love how when you open a Measure tab from the Default scorecard page or search for a specific owner, the Default list will reset every time instead of keeping its place. It can be annoying to have to scroll over & over when there are so many goals. Reseña recopilada por y alojada en G2.com.