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Falcon está ayudándonos a renovar por completo nuestra cultura de redes sociales.
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862 Brandwatch Social Media Management Reseñas
Sentimiento General de la Reseña para Brandwatch Social Media Management
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Brandwatch is super user friendly and easy to navigate, while also offering a ton of great features for publishing, engaging, analyzing, and more. Their customer support is also incredibly helpful. Reseña recopilada por y alojada en G2.com.
Some of the user/group settings are a little confusing - I wish you could share metrics reports with individual users, rather than just groups. Reseña recopilada por y alojada en G2.com.
It allows me to manage multiple platforms at once, ensuring I can engage with our audience evenly across all our socials. Reseña recopilada por y alojada en G2.com.
There is no dislike! I have thoroughly enjoyed using Brandwatch and haven't had a major issue Reseña recopilada por y alojada en G2.com.
Me ocupo del lado analítico de nuestra empresa y me encantan los Dashboards de Measure. No solo son personalizables, sino que en los 2 años que hemos usado el producto, mejoran continuamente. Reseña recopilada por y alojada en G2.com.
Hay problemas ocasionales de publicación. El etiquetado al crear una publicación en Publish no siempre se carga y puede ser un poco tedioso. También hemos tenido problemas con la publicación en Instagram. Reseña recopilada por y alojada en G2.com.
Publicar y anunciar funciona muy bien. Me encanta el hecho de que podemos copiar publicaciones. Reseña recopilada por y alojada en G2.com.
No tenemos todos los emojis y no me gusta cómo funcionan las secciones de Audiencia y Escuchar. Me resulta un poco difícil de entender. Reseña recopilada por y alojada en G2.com.
I esepcially enjoy the measure and benchmark features of the product. Within measure, I have recently started looking more at AI content insights, label performance (appreciate the exclude feature) and love using Unmetric to keep an eye on competitors
I also like the ease of editing labels within measure.
Excellent customer support and ease of use! Reseña recopilada por y alojada en G2.com.
lack of custom reports (option to enhance visual aspect more) Reseña recopilada por y alojada en G2.com.
Our organisation has reviewed a number of social media management tools over the past 5 or so years, and Brandwatch/Falcon's offer remains a clear leader in this space. With many highly useful features such as detailed labelling and feed creation, internal user profile maintenance, and the ability to control organic and paid moderation workflow for large, complex organisational structures we found that this was the obvious choice for us. Reseña recopilada por y alojada en G2.com.
The few things I would improve would be the reporting (more customisation for graphs/tables), built-in alerts (though I imagine this could be done via listen). Reseña recopilada por y alojada en G2.com.
I like the Engage functionality. It allows me to see and interact with all owned-conversations taking place across our social channels. Reseña recopilada por y alojada en G2.com.
The reliability of the data within Measure has been questionable and therefore cannot be relied upon. Reseña recopilada por y alojada en G2.com.
Posibilidad de gestionar diversas redes, utilizar el feed para gestionar. Reseña recopilada por y alojada en G2.com.
Falta de personalización de publicaciones por red individual. Reseña recopilada por y alojada en G2.com.
Brandwatch Social Media Management is very customisable and easy to configure feeds for moderation in ther Engage module which you can do by user, by team as well as viewing a single feed unified inbox. Reseña recopilada por y alojada en G2.com.
As an agency we have had challenges using Brandwatch when both us and our clients use the platform as we have been unable to connect to both instances of Brandwatch. Reseña recopilada por y alojada en G2.com.
Love that the account management team is always listening to our needs and passing along to the PD team so that we can have true innovation, often in real time. Reseña recopilada por y alojada en G2.com.
The only complaint I have about this tool is one I would have about any other tool of its kind- we are prohibited by the alogirthm from accessing absolutely everything we would need in the platform. Reseña recopilada por y alojada en G2.com.
