Pros y Contras de Ballpark - User Research and Surveys

We have spent weeks reviewing all User Research platforms. Ballpark has stood out for their well rounded and industry leading approach. They have all the features we could ask for at a really competitive price. They were very communicative and have really helped us get a full overview and chance to experience their platform before signing up. They went the extra mile. Reseña recopilada por y alojada en G2.com.

I like to give a balanced review, by highlighting any issues, but there weren't any. It couldn't have gone smoother. Reseña recopilada por y alojada en G2.com.

Recently the company I work for were looking to set up a prototype testing tool to help us gather user feedback during the design process. We compared it to a number of other tools and what stood out to us was how helpful and quick the team were at responding to our questions. They went above and beyond to help us set up a number of tests using their software and guided us on how to optimise our tests. The software itself was very easy to use and they are constantly adding new features. Reseña recopilada por y alojada en G2.com.

When testing larger prototypes there are a few things you need to do to reduce the file size for it to work. But this is to be expected with all tools. Reseña recopilada por y alojada en G2.com.

Ballpark's platform is flexible and versatile. While not currently state of the art when it comes to all of their output, they provide some unique features, specifically for figma testing, that set them apart from competitors. They are constantly iterating on their tools, mainly on AI summarization, in order to provide more actionable and automated results that have great quality and utility. The platform is extremely user friendly and I was able to jump in and create a project right away. The support of the team was pivotal in refining and executing a more efficient version. Reseña recopilada por y alojada en G2.com.

They do not have the ability to record mobile screens due to being web-based and not having an app that would allow for this feature. This is unfortunate as many users we'd like to get feedback from use mobile to access our website. While it is not currently a feature, they are not closed off to this in the future, which is great Reseña recopilada por y alojada en G2.com.

- It's easy to use

- Serves usability testing needs quite well (integrates Figma prototypes, provides data and video recordings of results)

- Projects are easy to manage

- Quick customer support available Reseña recopilada por y alojada en G2.com.

- Recordings don't show the whole UI, so some user behaviors are not visible.

- Recording viewing is a bit inconvenient (if I want to check each section separately, it opens a video in a modal; it would be more convenient to view them on the page).

- Widget covers UI that is being tested, influencing results. Reseña recopilada por y alojada en G2.com.

It's very easy to put together a survey and confitione the pages.

I use it regularly, I like it have you can change it after you send your survey. Reseña recopilada por y alojada en G2.com.

Nothing it's very good so far, it would be better if you could auto connect to google sheets but it's not a big deal Reseña recopilada por y alojada en G2.com.

Utilicé Ballpark HQ mientras estaba en un puesto gubernamental en Australia durante aproximadamente 2 años en dos proyectos separados para pruebas de wireframes de baja y alta fidelidad. Es una herramienta excepcional y la usaré en todos mis roles en el futuro. Súper fácil de usar y está claro que BallparkHQ ha dedicado mucho tiempo a pensar en la usabilidad, ya que es, sin duda, un sueño configurar y ejecutar proyectos de prueba con ella. Reseña recopilada por y alojada en G2.com.

Nada en lo que pueda pensar, ya que es, con mucho, el mejor producto con el que he trabajado en este ámbito. Reseña recopilada por y alojada en G2.com.

Very easy to set up a research study and find participants. Clean and simple UX makes it very user friendly and easy to learn. Reseña recopilada por y alojada en G2.com.

While the Figma prototype integration is great it would be nice to have integration for more complex prototypes, such as prototypes built in more advanced prototyping tools. Reseña recopilada por y alojada en G2.com.

Soy un fundador autofinanciando mi negocio y realmente necesito encontrar el demográfico adecuado.

Ballpark me ayuda a identificar los grupos correctos para obtener comentarios sobre mi nueva aplicación.

Hay una serie de encuestas prediseñadas con gráficos atractivos que se pueden usar rápidamente.

También puedes incluir una solicitud de dirección de correo electrónico en tu encuesta para construir tu lista de suscriptores a partir de los participantes de la encuesta.

Los resúmenes de las encuestas son fáciles de leer y puedes guardar tus datos en bruto. Reseña recopilada por y alojada en G2.com.

No es realmente un desagrado, pero estoy esperando algunas de las funciones avanzadas en su hoja de ruta, que aún no están implementadas. Reseña recopilada por y alojada en G2.com.

Me gusta lo práctico y fácil de usar que es. Lo usé anteriormente para probar un prototipo en una startup en etapa temprana. Creo que tiene un enorme potencial para permitir a los fundadores probar sus productos en un gran público mientras les da conciencia de lo importante que realmente es la retroalimentación de los usuarios. Reseña recopilada por y alojada en G2.com.

Creo que es realmente caro y que debería haber un plan que se ajuste al precio según el tipo de negocio que tengas. Ningún competidor de Ballpark hace esto y es precisamente por eso que defiendo que sería una gran idea: Ballpark cubriría una necesidad en el mercado, en una plataforma diseñada no solo para diseñadores, sino también para fundadores, que entenderán la necesidad del producto y esa necesidad crecería con su experiencia y con el producto. Si queremos una toma de decisiones más consciente, que involucre diseño y datos, esta es definitivamente una misión que Ballpark debería tener. Reseña recopilada por y alojada en G2.com.

I was imprssed with how much Ballpark has to offer and how it enables product and design teams to get valuable customer insights that will facilitate the decision making proccess for product/feature prioritization. Ballpark enables us to focus efforts on the features that customers are looking for. Reseña recopilada por y alojada en G2.com.

Sometimes the tool can feel a bit overwhelming and difficult to find exactly what you need, because it has so many capabilites, but this is also a postive thing, because I believe it's just a matter of getting more familiar with the tools and then be able to fully benefit from them. Reseña recopilada por y alojada en G2.com.