We've been using Arctic Wolf (both MDR and Managed Risk) for the past 5 years and we've derived great value from it. What I like best about Arctic Wolf’s MDR service is its proactive threat detection and 24/7 monitoring, which ensure that potential threats are identified and addressed promptly. The expert support from their SOC /CST team is invaluable, providing guidance and assistance during security incidents. Reseña recopilada por y alojada en G2.com.
Thee reporting capabilities could be enhanced to provide even greater value to users, report customization is very limited and we have to reach out to the SOC analysts for customized reports. Reseña recopilada por y alojada en G2.com.
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What I enjoy most about Arctic Wolf is their collaboration with our organization. We are a small security team in an organization that manages private data, Arctic Wolf is an extension to our team. Our dedicated security team at Arctic Wolf continually provides us feedback, recommendations and overall support as we continue to refine our security processes. Reseña recopilada por y alojada en G2.com.
The only thing that comes to mind is when I'm in the portal it can be confusing as to where some items are located. This however, can be attributed to my unfamiliarity with the various pages in the interface. Reseña recopilada por y alojada en G2.com.
Very easy to work with. setup was less than half the time previous MDR vendors took. Arctic Wolf provides us 24 x 7 SOC service and will customize the reports to what you need. Very good about working with us to reduce the alert chatter so after a few month had it dialed in and we are only getting truly actionable alerts now. The breadth of service has been very good and is a must as our team is a handful of staff with more duties beyond security. AWN makes it work for us. Reseña recopilada por y alojada en G2.com.
The ticketing system is a bit clunky to navigate but many are. This is something that we can live with. It also was a bit pricey but we have successfully worked with AWN to get a good balance of services for what we feel is a good price now. Have changed out our concierge security team a couple of times but that seems to be common with most service companies these days. Each rep we have had has been very knowledgeable and easy to work with. Reseña recopilada por y alojada en G2.com.
Arctic Wolf helps cut down the noise of a very log heavy environment full of nuisance alerts that can make it hard to discern where the real issues are. By leveringing Arctic Wolf we're able to focus on specific threats in our infrastructure and address vulnerabilities that put us at risk. Reseña recopilada por y alojada en G2.com.
There's a lot to do in setup and it can take months to effectively improve your security posture to something meaningful that you understand. It's not an overnight shift and it takes time. Not a fault of Arctic Wolf - it's a process that covers several layers of security across all areas of the infrastructure. Reseña recopilada por y alojada en G2.com.
Que nosotros, una pequeña empresa, tengamos acceso a las herramientas que Arctic Wolf proporciona, a un precio asequible. Luchamos con la monitorización de ciberseguridad durante años, ya que siempre era demasiado caro. ¡Arctic Wolf resolvió ese problema para nosotros! Los productos también están siempre evolucionando, ¡no es una suite de productos estática! Reseña recopilada por y alojada en G2.com.
¡Que no me inscribí con ellos antes! Me gustaría ver un monitoreo de los eventos de IA que tienen lugar en mi empresa con más detalle. Reseña recopilada por y alojada en G2.com.
Arctic Wolf has an easy to use dashboard with relevant, actionable information. They allow IT teams to address risks at a high, or very granular level enabling a team approach withing an organization, all while providing a committed concierge team who seem to always be available and ready to help! Implementation was a breeze and consistent review from the AWN team helps it stay current and working well. Reseña recopilada por y alojada en G2.com.
Not many things come to mind regarding negatives, but if there was a way to speed up the impact of attempted remediations, that would be helpful. Reseña recopilada por y alojada en G2.com.
ArcticWolf gives us the peace of mind that our systems are protected and we will be able to keep business operational because of the security they provide. Because ArcticWolf can collect log information from all our security systems, they become the single source for knowing risks within our enviornment. Reseña recopilada por y alojada en G2.com.
I would like ArcticWolf to find a better way to notify us on security threats. These notifications currently are handled within the ticketing system, so we get email alerts on ticket updates the same as an urgent issues. Reseña recopilada por y alojada en G2.com.
Having the MDR solution in place is not only great for collecting logs for threat remediation, it's also great for troubleshooting everyday issues where you need to review logs. I simple ticket to support can get you a wealth of information from the log collection. Another great thing about Arctic Wolf in general is the dedicated concierge team, they get to know you and your environment and with the monthly reviews you can continue to move your security posture forward. Reseña recopilada por y alojada en G2.com.
There's not much to dislike, it greatly is a great product! Reseña recopilada por y alojada en G2.com.
Arctic Wolf MDR help us to review all the logs from all of our security tools and identity relevant events that need our attention. It is also replacing our on premise SIEM. The Arctic Wolf SOC team is excellent and very responsive. The MDR solution help us to operate a very effective SOC with a very small IT Security team. Reseña recopilada por y alojada en G2.com.
The data analytic tools for end user is not as user friend. Only limited data are kept online. Historical data need to be requested from archive. Reseña recopilada por y alojada en G2.com.
Arctic Wolf has been a great partner protecting our environment, But they have also looked for additional solutions to further protect us. They keep in touch with us making sure we are satisfied with the protection. This was easy to setup in our environment and we could get to use it right away. Reseña recopilada por y alojada en G2.com.
The biggest problem is that I did not start it sooner. Reseña recopilada por y alojada en G2.com.
The onboarding process was simple with Arctic Wolf providing an onboarding engineer and project manager to ensure everything is working before your go-live date. Once you go live, the security team starts to assess your environment and provides meaningful security changes that can dramatically improve your company's security posture. Reseña recopilada por y alojada en G2.com.
I have not experienced any issues with Arctic Wolf. Reseña recopilada por y alojada en G2.com.
