Reseñas y detalles del producto de Alchemer Survey

That it is a user friendly way to get an opinion from a large group collectively, to ultimately come to one decision. It has helped us see areas that need work, & others that need just some tweaking. Reseña recopilada por y alojada en G2.com.

The only downfall was periodic system failure issues, where answers would sometimes go missing or be discombobulated. When giving the option to take the survey, many wouldn't due to the issues when trying to take it within the system. I'm sure the issues can be addressed & corrected within time. Reseña recopilada por y alojada en G2.com.

I love the ease of building a survey, and the "canned" reports are clear and provide great visuals. We have some complex data needs for communication cascades, and the team has been incredibly supportive. I also like the ability to export out data for internal analysis easily. As my team has grown, the ability to organize the work by teams makes navigating the home screen much more manageable. When I've needed support, they are very helpful and responsive. We've made a larger commitment, and in the coming months, we'll be working with the team to integrate Alchemer with Salesforce. Reseña recopilada por y alojada en G2.com.

When you close the browser (without logging out), the site doesn't recognize you when you open it again. Reseña recopilada por y alojada en G2.com.

La GUI es fácil de usar.

El servicio al cliente es muy servicial. Reseña recopilada por y alojada en G2.com.

Bueno, recuerdo haber tenido un problema cuando todavía era SurveyGizmo y el servicio al cliente no fue rápido. Alchemer ha sido excelente hasta ahora. Reseña recopilada por y alojada en G2.com.

Tengo básicamente todas las características que necesito como investigador de mercado con experiencia. Es más fácil de usar que Qualtrics, súper fácil de aprender, y no se puede superar el soporte al cliente que se obtiene. Reseña recopilada por y alojada en G2.com.

Puede ser un poco problemático: he tenido algunos problemas, pero el equipo de atención al cliente es increíble y los problemas generalmente se resuelven rápidamente. Reseña recopilada por y alojada en G2.com.

The title of this review says it all. Alchemer offers full-featured capabilities suitable for virtually any type of survey. I've found that their customer service is accessible and consistently top-notch. Reseña recopilada por y alojada en G2.com.

For those of us who need to use the platform for occasional surveys, it would be great to be able to subscribe for one or a few months at a lower price. Reseña recopilada por y alojada en G2.com.

The survey tool is very easy to use. The support from Customer Support is helpful, especially if you use the survey tool infrequently. The Support team is knowledgeable, professional, patient, and easy to work with. Reseña recopilada por y alojada en G2.com.

There is nothing I disliked about using the survey tool. Reseña recopilada por y alojada en G2.com.

SurveyGizmo tiene las características que se adaptan tanto a los creadores de encuestas avanzados como a los principiantes. El nivel básico de características tiene una selección amplia de tipos de preguntas. Es tan fácil de usar que me llevó más tiempo configurar la cuenta que el primer borrador de mi primera encuesta. He usado algunas de las otras herramientas de encuestas más conocidas, sin duda, SG fue la mejor experiencia. La ventaja es un costo que es muy modesto. Las otras herramientas para compartir, probar y analizar resultados son triviales de usar. El informe gráfico proporcionado no requerirá modificaciones para la mayoría de los usuarios y está presentado en un formato muy comprensible. El soporte es rápido y han sido muy buenos interpretando la pregunta y dando respuestas precisas. Reseña recopilada por y alojada en G2.com.

Solo he tenido una queja con SG. Los ejemplos, consejos o estrategias sobre qué tipos de preguntas hacer o el orden de las preguntas para encuestas más efectivas son inexistentes y algo que los creadores de encuestas necesitan aprender por su cuenta. Reseña recopilada por y alojada en G2.com.

We utilize the software to analyze the various customer data we access to provide more educated business consulting. For example, we utilize employee engagement surveys, leadership diagnostic surveys and more to better understand the current state of culture within an orgnanization. I find that the software is easy to use and intuitive, offering a wide variety of question types and scripting options.

The most helpful aspect that I have found is the ability to leverage the Alchemer support team in building more complex functionality. They are extremely helpful and willing to go above and beyond. Reseña recopilada por y alojada en G2.com.

There are some functionality pieces that I wish were included that would take my surveys to the next level. Reseña recopilada por y alojada en G2.com.

I do an annual survey of my magazine's readership using Alchemer. I like that the survey is very easy to update and gives me spreadsheets after the survey is closed. Reseña recopilada por y alojada en G2.com.

I've been VERY unimpressed with Alchemer's customer service personnel. They're not helpful at all. I also don't like how Alchemer organizes the spreadsheets after the survey is closed. Reseña recopilada por y alojada en G2.com.

Alchemer is highly flexible! There is a question type for anything you're trying to uncover! Great for smaller teams with small budgets. We were even able to integrate with our salesforce instance for some very complex processes! Reseña recopilada por y alojada en G2.com.

It's so elaborate at times it can be confusing for which question types to use for what. As a novice in research and survey crafting however, it's simple enough to figure it out. Reseña recopilada por y alojada en G2.com.