Biggest differentiator is the white-glove customer service. Does not feel like a normal subscription platform and their teams are very attentive and work to resolve questions very quickly.
Despite feedback given to Collective over nearly 3 years, I've experienced repeated mistakes in my bookkeeping, and in taxes they filed for me which they then had to amend. They charged me for another year after I gave them nearly 3 months notice and have...
My QuickBooks live bookkeeper is patient and willing to review the numbers with me regularly to make sure that all of the postings are correct. Using the QB live also was a much better value that using my CPA to do my bookkeeping.
Everything. What we disliked was - everything about it. After signing up you must wait a substantial period to meet with the bookkeeper (basically a month for a monthly service). That meeting will go over the details, talk about expectations, and generally...
Biggest differentiator is the white-glove customer service. Does not feel like a normal subscription platform and their teams are very attentive and work to resolve questions very quickly.
My QuickBooks live bookkeeper is patient and willing to review the numbers with me regularly to make sure that all of the postings are correct. Using the QB live also was a much better value that using my CPA to do my bookkeeping.
Despite feedback given to Collective over nearly 3 years, I've experienced repeated mistakes in my bookkeeping, and in taxes they filed for me which they then had to amend. They charged me for another year after I gave them nearly 3 months notice and have...
Everything. What we disliked was - everything about it. After signing up you must wait a substantial period to meet with the bookkeeper (basically a month for a monthly service). That meeting will go over the details, talk about expectations, and generally...