Reviews Summary: Remote Monitoring & Management (RMM) Software with Asset Tracking Features
Currently there are 3 Remote Monitoring & Management (RMM) software products with Asset Tracking features listed on G2, and together they have generated 745 total reviews. These reviews are generated using the qualitative and quantitative feedback from G2 members who have used these software products.
G2 users review Remote Monitoring & Management (RMM) software products based on criteria relating to user experience, setup, and support. Below you will find how users rated the 3 Remote Monitoring & Management (RMM) software products that have Asset Tracking features based on those criteria:
- Ease of Use: 8.8/10 average user rating
- Ease of Setup: 8.7/10 average user rating
- Quality of Support: 8.5/10 average user rating
To help you compare and find the best Remote Monitoring & Management (RMM) software product with the right Asset Tracking functionality for your business, we have gathered some additional details and FAQs below.
What Remote Monitoring & Management (RMM) products with Asset Tracking features have the most reviews and are the highest-rated?
Based on quantity of reviews and average ratings, these are the most popular Remote Monitoring & Management (RMM) software products with Asset Tracking capabilities according to G2 users:
- Atera is rated 4.6-stars and has 476 reviews
- N-able N-Sight RMM is rated 4.3-stars and has 210 reviews
What Remote Monitoring & Management (RMM) software products with Asset Tracking capabilities are the most liked according to G2 users?
Based on the G2 ratings scale and regardless of review count, these are the highest-rated Remote Monitoring & Management (RMM) software products with Asset Tracking capabilities:
- Atera is rated 4.6-stars with 476 reviews.
- N-able N-Sight RMM is rated 4.3-stars with 210 reviews.
- ManageEngine ServiceDesk Plus is rated 4.2-stars with 59 reviews.
Which software products with Asset Tracking features are the highest rated on G2?
These are the Remote Monitoring & Management (RMM) software products offering Asset Tracking capabilities and have the highest ratings:
- Atera has received 476 reviews and is rated 4.6-stars.
- N-able N-Sight RMM has received 210 reviews and is rated 4.3-stars.
- ManageEngine ServiceDesk Plus has received 59 reviews and is rated 4.2-stars.
Review Snippets for Remote Monitoring & Management (RMM) Software with Asset Tracking Features
| Questions | Responses |
|---|---|
| Here is what users liked best about Remote Monitoring & Management (RMM) software with Asset Tracking features. |
Atera: "With 26 years of experience in IT and after having used different RMM tools in recent years, we find in Atera Software the true concept of "less is more". We are very excited about the simplicity and efficiency of the product and we are migrating our customers to this new platform."
- Marcio R., Sócio proprietário na PC TECH, Small-Business (50 or fewer emp.)
N-able N-Sight RMM: "Easy to navigate and organize clients and clients. Nice easy view of all inventory to compare information and specifications."
- Derek S., Service Manager, Small-Business (50 or fewer emp.)
ManageEngine ServiceDesk Plus: "The ease with which Service Desk is able to be used by support staff at any level"
- Rosie Q., Network Manager at The Isle of Wight College, Mid-Market (51-1000 emp.)
|
| Here is what users liked least about Remote Monitoring & Management (RMM) software with Asset Tracking features. |
N-able N-Sight RMM: "The complexity of the solution can be daunting."
- Simon B., Vice Captain at New Mills Golf Club, Small-Business (50 or fewer emp.)
ManageEngine ServiceDesk Plus: "- Service Catalog features are limited. You cannot expand and collapse sections within the template or incorporate additional graphics to enhance the look."
- Verified User in Information Technology and Services, Enterprise (> 1000 emp.)
Atera: "Admin portal is too complecated hope they can make it easy."
- Cassidy B., Mid-Market (51-1000 emp.)
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| These are what users recommend to others considering popular Remote Monitoring & Management (RMM) software products with Asset Tracking capabilities. |
Atera: "ATERA is not a per device fee platform as traditional MSP vendor price their services. ATERA will not put you in a position of pricing their product at a level that you MUST add customers just to pay for ATERA."
- Martin M., Independent PC Consultant, Small-Business (50 or fewer emp.)
ManageEngine ServiceDesk Plus: "Give it a try and spend a little time configuring all of the features to your needs. .."
- Dustin M., Network Administrator at Pasadera Behavioral Health Network, Mid-Market (51-1000 emp.)
N-able N-Sight RMM: "Good tool for basic monitoring and automation, but not the best in the market for innovation and automation."
- Derek S., Service Manager, Small-Business (50 or fewer emp.)
|
| These are the problems users said the software was solving and how it is benefitting them. |
Atera: "Proactive management of client computers, allowing early identification of problems, such as failure of hard drives, among others;
Online Backup."
- Marcio R., Sócio proprietário na PC TECH, Small-Business (50 or fewer emp.)
N-able N-Sight RMM: "Great for remote monitoring for MSPs of client hardware. Customization for unique services and processes."
- Derek S., Service Manager, Small-Business (50 or fewer emp.)
ManageEngine ServiceDesk Plus: "Providing a reliable, interactive, service to clients"
- Rosie Q., Network Manager at The Isle of Wight College, Mid-Market (51-1000 emp.)
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