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Gainsight Inc.

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2,030 Bewertungen
  • 4 Profile
  • 12 Kategorien
Durchschnittliche Sternebewertung
4.5
#1 in 2 Kategorien
Grid®-Führer
Betreut Kunden seit
2009
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Gainsight Inc. Reviews

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Ritesh A.
RA
Ritesh A.
Head of Data, Analytics & AI
02/29/2024
Bestätigter Bewerter
Bewertungsquelle: Organisch
Übersetzt mit KI

Gainsight macht das Leben einfach.

Engagiert und hilfsbereit; hilfsbereite Gemeinschaftsmitglieder
TS
Toby S.
02/21/2024
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Verifizierter aktueller Benutzer
Bewertungsquelle: Organisch

Gainsight CS is Powering the Transformation of CX/CS at Forcepoint

Gainsight CS is helping align the different departments in Forcepoint's CX/CS organization workflows and process, allowing us to proactively ensure customers are receiving value along every phase of their customer journey.
Ruth  K.
RK
Ruth K.
02/01/2024
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Verifizierter aktueller Benutzer
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Anreizbasierte Bewertung

Great tool with a great team behind it

Our transition from our old community provider to inSided was very painless and was helped a lot by our amazing onboarding team, especially Vish. The platform was easy to design and use and the functionalities are very straightforward. The gamification system with the badges, ranks, and leaderboard is easy to use and very effective and the platform is simple to manage from a moderation point of view. The inSided team is super reactive and the support team has been very helpful. Having access to the Inspired Community is also super helpful for asking questions and getting tips and tricks. I also love the events section and the events calendar for advertising our upcoming events.

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HQ Location:
San Francisco, CA

Social

@GainsightHQ

What is Gainsight Inc.?

At Gainsight, our mission is to be living proof you can win in business while being human first. Gainsight, the world’s leading Customer Success platform, helps businesses drive efficient growth by unifying the post-sales customer journey. Our innovative suite of solutions—including customer success, customer education, product experience, community management, and conversational AI insights—are trusted by companies of all sizes and industries, including nearly 00 publicly traded organizations. With Gainsight, businesses can leverage AI-driven insights from real-time customer interactions to enhance engagement, improve retention, and drive expansion. Our platform makes it easier for customer success, product, and community teams to scale efficiently and gain a holistic view of their customers, driving product adoption and building thriving customer communities. Gainsight joined the Vista Equity Partners portfolio in 0 0. In 0 1, we won their Excellence in Engineering award in recognition for our product and engineering advancements.

Details

Gründungsjahr
2009