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Whatfix Bewertung
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358 Whatfix Bewertungen
Gesamtbewertungsstimmung für Whatfix
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The capability to produce really unique content, how flows can be created across multiple pages, the ability to add multiple types of media, and the helpful support team who are always there right away when you need something. Bewertung gesammelt von und auf G2.com gehostet.
A lot of cool features require some background coding (which will be done by the support team quite quickly if you ask), and occasionally it didn't work properly on our site, such as tooltips not attaching to the page correctly. Some minor things that are constantly being improved. Bewertung gesammelt von und auf G2.com gehostet.
Can see the edit/content flow live before publish and easy to use editor. Also the user analytics and statistics are useful to understand the adoption better. Bewertung gesammelt von und auf G2.com gehostet.
Can improve the formatting options like font types, background adjustments etc. Bewertung gesammelt von und auf G2.com gehostet.
Video and Translation Support and the delta part of the file when changes are done for the English File Bewertung gesammelt von und auf G2.com gehostet.
Videos output online instead of downloading.. Bewertung gesammelt von und auf G2.com gehostet.
Whatfix ia very intuative tool that helps in the creation of self-help guides and tutorials. It has made it easy to launch new features and services, and to reduce to amount of emails and calls coming to our client service teams. Bewertung gesammelt von und auf G2.com gehostet.
It would be great if we could encourage more of our customers to give the Whatfix self-help tool a try instead of immediately reaching out for help. Bewertung gesammelt von und auf G2.com gehostet.
Whatfix was very easy to implement and launch for our staff. It gives us the ability to provide support to our employees directly in the system where they are working. The Whatfix Professional Services Team was great to work with during implementation. Bewertung gesammelt von und auf G2.com gehostet.
Nothing so far. The tool is easy to implement and administer. Service teams are very responsive. Bewertung gesammelt von und auf G2.com gehostet.
Nützliche Inhalte für Schulungsmaterialien, die neue Funktionen zeigen. Bewertung gesammelt von und auf G2.com gehostet.
Wir haben oft die Hilfe der IT für technische Probleme bei der Erstellung von Inhalten benötigt. Bewertung gesammelt von und auf G2.com gehostet.
As a new user, I appreciated the step by step instructions and training videos. The customer support that we have received has exceeded expectations. Bewertung gesammelt von und auf G2.com gehostet.
The analytics and use reporting could be enhanced. Bewertung gesammelt von und auf G2.com gehostet.
Intuitivity of System from a content creation as well as from a user perspective. Bewertung gesammelt von und auf G2.com gehostet.
Difficulties in user identification and role segmentation within our (SAP) Apps Bewertung gesammelt von und auf G2.com gehostet.
The customer service is fantastic. The way they empower their chat support to break out and resolve issues on the spot is very helpful and a real time saver. I also appreciate that they really take their customer feedback seriously, and incorporate it into future updates. Bewertung gesammelt von und auf G2.com gehostet.
it is a bit difficult to rearrange flow steps after a flow has been created Bewertung gesammelt von und auf G2.com gehostet.
WhatFix offers a lot of flexibility for us to create content that is the most helpful/useful for our customers. I appreciate the support Whatfix offers to make sure we're delivering a quality product to our team. Bewertung gesammelt von und auf G2.com gehostet.
There's nothing that I've found that I dislike. Bewertung gesammelt von und auf G2.com gehostet.
