Kaseya VSA Bewertungen & Produktdetails

Its been around a long time and is a very polished product. It is affordable, and the bundles I get through Techs Together, lets me keep my overhead low. Bewertung gesammelt von und auf G2.com gehostet.

I think a complete solution would be nice, from a workstation and server standpoint. If my subscription at a base evel included backups both file and image, with patch management and those bells and whistles it would be great. It would let small shops, and one man operations focus more on the work than balancing out which licenses go where. Again Techs Together, does a pretty good job with that. But it isnt quite complete in my opnion. Bewertung gesammelt von und auf G2.com gehostet.

It has a lot of capabilities, it's very dependable and intuitive to work with. Bewertung gesammelt von und auf G2.com gehostet.

I would like a way to just open a connection to a server with a click or double click. Right now, we need to select the machine, have the remote connection in favorites, click to connect and click again. Also, another click to close the popup window which shows before the connection to the server opens. As an MSP we connect to dozens of sessions per day and this is a bit cumbersome. Bewertung gesammelt von und auf G2.com gehostet.

Die Art und Weise, wie es sich in alle anderen Module integriert, die die täglichen IT-Aufgaben nahtlos machen. Ich verwende es in einer gemischten Umgebung von Mac und PC. Ich nutze es täglich, um meine IT-Herausforderungen zu bewältigen. Das Onboarding war sehr nahtlos und schnell und unterbrach nicht den Arbeitsablauf des Personals. Sie waren bei jedem Schritt der Implementierung da, um unsere Onboarding-Fragen zu unterstützen. Es war sehr intuitiv, das Produkt zu verwenden. Bewertung gesammelt von und auf G2.com gehostet.

VSAX ist so umfangreich in dem, was es tun kann, dass es überwältigend sein kann, zu wissen, wo man anfangen soll, da es viele Optionen gibt, die nicht direkt zur Hand sind. Bewertung gesammelt von und auf G2.com gehostet.

I've found the VSA to be extremely helpful to me as a department of one, who handles approximately 30 sites. This helps keep me organized and helps me automate things that I would have to either go onsite for or send detailed instructions for, which would take a lot of time out of my day. I also love that I can keep the OS and software patched automatically, so I no longer need to worry about whether or not the staff is running their necessary updates. Efficiency at its finest! Bewertung gesammelt von und auf G2.com gehostet.

My first issue early on was finding my way around the interface. It took me some time to figure out where the features I want to use are hiding. Once I got past that learning curve, it was fine. What I really find missing is some sort of file transfer. I'm glad that I can transfer files between myself and remote PCs, but there should be a more direct (for example FTP) method of transferring files to remote PCs without starting a remote session. Bewertung gesammelt von und auf G2.com gehostet.

Eines der besten Dinge an Kaseya ist, wie sie IT Complete haben. Alles in einem ist wirklich der beste Weg. Ich liebe, wie integriert alle Softwareanwendungen sind und sie passen wirklich gut zusammen.

Es ist auch wirklich einfach zu bedienen. Sobald Sie das gründliche Onboarding abgeschlossen haben, werden Sie buchstäblich keine Probleme haben. Bewertung gesammelt von und auf G2.com gehostet.

Ich habe bisher wirklich keine Nachteile gesehen. Wir befinden uns in einer Regierungs-Cloud-Umgebung und sie funktioniert wirklich gut für uns! Bewertung gesammelt von und auf G2.com gehostet.

What I like most about VSA X is how easy it is to automate things with Workflows and Scripts. Bewertung gesammelt von und auf G2.com gehostet.

The integrations are nice, but we were told it would be on par with DattoRMM in the K365 package yet last week in an IT Glue webinar, they said DattoRMM would be getting the local admin rotation, but VSA was not at this time. So they are not living up to their promise here.

The remote desktop tool could use some improvements as it crashes occasionally on Mac. Bewertung gesammelt von und auf G2.com gehostet.

What I like most about Kaseya VSA is that it allows me to manage everything from one place, which is very practical. In addition, its interface is easy to use and it has excellent tools that make the administration much more efficient. They also have good customer service. Bewertung gesammelt von und auf G2.com gehostet.

There's nothing I didn't like about the platform. Bewertung gesammelt von und auf G2.com gehostet.

Logical layout. Ease of finding endpoints within each Org. Lots of features and usable endpoint information. Extremely stable. Bewertung gesammelt von und auf G2.com gehostet.

Support structure is so-so. I do better on my own, than actually trying to reach support. They are not very timely in their responses. The upgrade from VSA9 to VSAX was very painful. I am just glad that it is over. Bewertung gesammelt von und auf G2.com gehostet.

for me it is to have all the things together in all in one platform, i can manage endpoints and server patches, i can connect remotely and to set automation tasks for my daily duties. Bewertung gesammelt von und auf G2.com gehostet.

i would like to have a better support, when i open a ticket i have to wait weeks to get the solution. Bewertung gesammelt von und auf G2.com gehostet.

Kaseya is a mature Company, and it has come a long way from being just an RMM Solution. The vision behind the technology and its capabilities are worth complimenting. The Update VSA 10 is what I have been hoping for a long time. A solution that is easy to configure with your agents, next-gen UI, and working capabilities. This Solution is not a "hit and miss" like I have seen with other providers.

Additionally, all the solutions have a deep level of integrations they own (not partnered)—one vendor, and seriously, there are a lot of headaches working with multiple vendors and different expiration dates. The Sales rep - Vimal, was responsive even on a weekend and helped me out with a technical query I had. No time taken for him to fire up zoom and walk me through on how to achieve, my desired out come.

I understand Technology takes time, and securing that tech stack is the key to smooth and secure monitoring and management.

It is also important to state that, unlike other vendors, the sales team worked as consultants to understand if this solution fit my needs. They did not hesitate to give us options to consider should VSA not meet our expectations - It did!

What made it stand out was that it took me less than a week to get my endpoints all set up with an Agent, policies, and alerts configured, tested, and working well.

Since a month post-implementation, I am glad I did not listen to all the crap posted on Reddit and decided to decide to move forward with Kaseya. Bewertung gesammelt von und auf G2.com gehostet.

There is nothing for the past 1 month I did not dislike about the platform. It has been proving its worth.

A customer-facing roadmap would be great! Bewertung gesammelt von und auf G2.com gehostet.