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- Sprachanalyse-Software
- CallMiner Eureka
- Verint Speech and Text Analytics
- CallMiner Eureka-vs-Verint Speech and Text Analytics
CallMiner Eureka und Verint Speech and Text Analytics vergleichen 
CallMiner Eureka vs Verint Speech and Text Analytics
Bei der Bewertung der beiden Lösungen fanden die Rezensenten Verint Speech and Text Analytics einfacher zu verwenden und einzurichten. Allerdings empfanden die Rezensenten, dass die Verwaltung beider Produkte gleich einfach war und bevorzugten es, insgesamt Geschäfte mit CallMiner Eureka zu machen.
- Die Gutachter waren der Meinung, dass CallMiner Eureka den Bedürfnissen ihres Unternehmens besser entspricht als Verint Speech and Text Analytics.
- Beim Vergleich der Qualität des laufenden Produktsupports bevorzugten die Gutachter CallMiner Eureka.
- Bei Feature-Updates und Roadmaps bevorzugten unsere Rezensenten die Richtung von CallMiner Eureka gegenüber Verint Speech and Text Analytics.
I love the insight that you can gain from using callminer
Kann anfangs überwältigend sein, jemand muss Ihnen beibringen, wie man das Programm benutzt.
Utilizing speech analytics has helped us drill into key categories for our customers. It allows us to perform case studies that help us partner up the results of our findings through quality monitoring and assist our business partners in resolving issues.
We had to hire an outside company to train us on how to use Speech analytics and DPA. We went to Verint but were told by our old Account Team that was not something that Verint could help with. Also being in MT Enviornment is frustrating because we have...
I love the insight that you can gain from using callminer
Utilizing speech analytics has helped us drill into key categories for our customers. It allows us to perform case studies that help us partner up the results of our findings through quality monitoring and assist our business partners in resolving issues.
Kann anfangs überwältigend sein, jemand muss Ihnen beibringen, wie man das Programm benutzt.
We had to hire an outside company to train us on how to use Speech analytics and DPA. We went to Verint but were told by our old Account Team that was not something that Verint could help with. Also being in MT Enviornment is frustrating because we have...
