Bei der Bewertung der beiden Lösungen fanden die Rezensenten Smokeball einfacher zu verwenden, einzurichten und zu verwalten. Die Rezensenten bevorzugten es auch, insgesamt Geschäfte mit Smokeball zu machen.
Actionstep allows my firm to organize and keep track of all clients. It is easy to track where we are in the legal process with each clients, and we can change the steps along the way. We can easily assign tasks for our team members, and with the billing...
Their support team is so unhelpful. If you ever run into an issue, their first response is "there is no issue". If there is an issue that the team, acknowledges, the team will either take weeks to fix it, or will tell you that they aren't going to fix it....
Ich habe Smokeball als sehr benutzerfreundlich empfunden. Es hat unserem Büro ermöglicht, während der COVID-19-Pandemie problemlos "remote" zu arbeiten, da alle unsere Dateien von überall aus leicht (und sicher) zugänglich sind. Außerdem ist der Support von...
The reporting features are not robust enough for our needs. They also have little to no CRM functionality and do not integrate with many other software providers. It is also cumbersome to replicate client matters and locate files for one client who has...
Actionstep allows my firm to organize and keep track of all clients. It is easy to track where we are in the legal process with each clients, and we can change the steps along the way. We can easily assign tasks for our team members, and with the billing...
Ich habe Smokeball als sehr benutzerfreundlich empfunden. Es hat unserem Büro ermöglicht, während der COVID-19-Pandemie problemlos "remote" zu arbeiten, da alle unsere Dateien von überall aus leicht (und sicher) zugänglich sind. Außerdem ist der Support von...
Their support team is so unhelpful. If you ever run into an issue, their first response is "there is no issue". If there is an issue that the team, acknowledges, the team will either take weeks to fix it, or will tell you that they aren't going to fix it....
The reporting features are not robust enough for our needs. They also have little to no CRM functionality and do not integrate with many other software providers. It is also cumbersome to replicate client matters and locate files for one client who has...