- Smartsheet is a collaborative tool that offers functionalities such as reports, dashboards, and real-time tracking of project timelines and due dates, designed to boost project management efficiency.
- Users like Smartsheet's real-time collaboration features, its ability to track project timelines and due dates, and the fact that it can be easily shared with team members for seamless collaboration.
- Reviewers noted that Smartsheet has a significant learning curve for new users, lacks some advanced functions available in other software like Excel, and its customer support often fails to address the core of user problems.