Reviews Summary: Patient Engagement Software with Engagement Measuring Features
Currently there are 12 Patient Engagement software products with Engagement Measuring features listed on G2, and together they have generated 488 total reviews. These reviews are generated using the qualitative and quantitative feedback from G2 members who have used these software products.
G2 users review Patient Engagement software products based on criteria relating to user experience, setup, and support. Below you will find how users rated the 12 Patient Engagement software products that have Engagement Measuring features based on those criteria:
- Ease of Use: 8.2/10 average user rating
- Quality of Support: 8/10 average user rating
- Ease of Setup: 7.6/10 average user rating
To help you compare and find the best Patient Engagement software product with the right Engagement Measuring functionality for your business, we have gathered some additional details and FAQs below.
What Patient Engagement software products with Engagement Measuring capabilities are the most liked according to G2 users?
Based on the G2 ratings scale and regardless of review count, these are the highest-rated Patient Engagement software products with Engagement Measuring capabilities:
- NextGen Healthcare EHR is rated 3.7-stars with 97 reviews.
- Luma Health is rated 4.8-stars with 75 reviews.
- Artera is rated 4.9-stars with 69 reviews.
- Updox is rated 4.4-stars with 65 reviews.
- MyChart is rated 4.4-stars with 24 reviews.
Which software products with Engagement Measuring features are the highest rated on G2?
These are the Patient Engagement software products offering Engagement Measuring capabilities and have the highest ratings:
- Artera has received 69 reviews and is rated 4.9-stars.
- Luma Health has received 75 reviews and is rated 4.8-stars.
- Updox has received 65 reviews and is rated 4.4-stars.
- NextGen Healthcare EHR has received 97 reviews and is rated 3.7-stars.
- eClinicalWorks has received 58 reviews and is rated 3.6-stars.
Review Snippets for Patient Engagement Software with Engagement Measuring Features
Below are questions we ask of all Patient Engagement software users on G2. The answers are specific to the most popular software products that offer Engagement Measuring capabilities. These user responses provide more insight into the most-reviewed Patient Engagement software and their Engagement Measuring features listed on G2.
| Questions | Responses |
|---|---|
| Here is what users liked best about Patient Engagement software with Engagement Measuring features. |
NextGen Healthcare EHR: "Nextgen was able to accomplish the necessary tasks before the Patient Portal Go Live in order to deliver the CCD, ADT and Appointment Data files. As well as helping to facilitate Direct."
- Matthew P., Vice President, Digital & Interactive Strategy at Community Health Systems, Enterprise (> 1000 emp.)
Updox: "The fax server works great to get documents to the patients chart, requires assignment in UpDox"
- Danish J., Small-Business (50 or fewer emp.)
Luma Health: "Fast and helpful staff, they respond to me almost immediately. Luma is amazing for reminder calls and referrals as well!"
- Katie B., Small-Business (50 or fewer emp.)
|
| Here is what users liked least about Patient Engagement software with Engagement Measuring features. |
eClinicalWorks: "Support for this software is absolutely horrible. The software is not something that you can work on yourself."
- Eric C., Client Relationship Manager, Small-Business (50 or fewer emp.)
NextGen Healthcare EHR: "Nextgen was very slow to respond to our needs. They take forever just to assign a staff member to the issue."
- Matthew P., Vice President, Digital & Interactive Strategy at Community Health Systems, Enterprise (> 1000 emp.)
Demandforce: "Reviews in Demand Force are not recognized by Google as valid reviews. As a result they are only used as posted in our website."
- Alan R., President / Owner of The Woodhouse Day Spa, Dublin, Ohio, Mid-Market (51-1000 emp.)
|
| These are what users recommend to others considering popular Patient Engagement software products with Engagement Measuring capabilities. |
NextGen Healthcare EHR: "The EMR and EPM software seems fine, but I would suggest that you push on Nextgen to greatly improve their Patient Portal, so that you don't have to go to a 3rd party."
- Matthew P., Vice President, Digital & Interactive Strategy at Community Health Systems, Enterprise (> 1000 emp.)
eClinicalWorks: "Check out some of the other EMR/EHR software choices. Look for ones with better support"
- Eric C., Client Relationship Manager, Small-Business (50 or fewer emp.)
Luma Health: "Amazing product - Amazing staff - Amazing follow thorough."
- Katie B., Small-Business (50 or fewer emp.)
|
| These are the problems users said the software was solving and how it is benefitting them. |
NextGen Healthcare EHR: "Meaningful Use Stage 2 required us to turn up a Patient Portal. Instead of using the Nextgen Patient Portal product, which we felt was lacking in features and functionality, we opted to integrate with a 3rd Party solution. This was also due to the fact that the Nextgen Patient Portal would not allow for our 3rd paty hospital EMR to interface with it."
- Matthew P., Vice President, Digital & Interactive Strategy at Community Health Systems, Enterprise (> 1000 emp.)
Updox: "Great as a fax server and getting records into a patients chart. The additional telemedicine part was helpful at a key juncture"
- Danish J., Small-Business (50 or fewer emp.)
Luma Health: "Reminder calls are so helpful. Referral input is great also!"
- Katie B., Small-Business (50 or fewer emp.)
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