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Compare Zoho CRM and ZoomInfo Sales 
Featured Products
At a Glance
Market Segments
Small-Business (61.8% of reviews)
Mid-Market (48.2% of reviews)
Entry-Level Pricing
Free
Contact Us 1 Seat
Zoho CRM
Star Rating
(2,867)4.1 out of 5
Market Segments
Small-Business (61.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansZoomInfo Sales
Star Rating
(8,946)4.5 out of 5
Market Segments
Mid-Market (48.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 Seat
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ZoomInfo Sales excels in user experience, with many praising its clean and intuitive interface that enhances sales efficiency and prospecting accuracy. In contrast, while Zoho CRM is noted for its simplicity, some users find it less robust in terms of advanced features compared to more specialized tools.
- Users say that ZoomInfo Sales provides exceptional data reliability, particularly for mid-market and enterprise accounts, making it easier to identify the right contacts and understand company structures. Meanwhile, Zoho CRM is appreciated for its powerful automation and integration capabilities, especially for small businesses looking for an affordable solution.
- Reviewers mention that ZoomInfo Sales has a strong market presence, reflected in its higher G2 Score and total number of reviews, indicating a broader user base and more consistent feedback. In comparison, Zoho CRM has a significant number of reviews but tends to cater more to small businesses, which may limit its appeal for larger organizations.
- According to verified reviews, ZoomInfo Sales shines in its sales engagement features, receiving high marks for its ability to streamline outreach processes. Users highlight the platform's powerful search and filtering capabilities, which save time and enhance productivity. On the other hand, Zoho CRM offers solid task management and email tracking features, but some users feel it lacks the depth found in ZoomInfo's offerings.
- G2 reviewers report that ZoomInfo Sales has a more favorable support experience, with users appreciating the quality and responsiveness of customer service. In contrast, while Zoho CRM provides decent support, some users have expressed a desire for more comprehensive assistance options.
- Users say that Zoho CRM is particularly beneficial for small and growing businesses due to its affordability and flexibility, making it a great entry-level CRM. However, ZoomInfo Sales is often seen as a more mature solution for organizations that require extensive data and insights, which may justify its higher entry-level pricing.
Pricing
Entry-Level Pricing
Zoho CRM
Free Edition
Free
With three free users and essentials like leads, documents and mobile apps, it’s a perfect fit
for your home business.
- Leads, Contacts, Accounts
- Tasks, Events, Call log, and Notes
- Opportunities
ZoomInfo Sales
ZoomInfo Professional
Contact Us
1 Seat
Take prospecting to the next level with best in class contact & company data.
- Comprehensive contact & company profiles
- Quick/advanced search and exporting
- Mobile numbers & business email
Free Trial
Zoho CRM
Free Trial is available
ZoomInfo Sales
Free Trial is available
Ratings
Meets Requirements
8.4
2,444
8.7
7,329
Ease of Use
8.3
2,459
8.8
7,408
Ease of Setup
8.0
1,228
8.9
2,157
Ease of Admin
8.0
1,016
8.7
1,478
Quality of Support
7.6
2,237
8.7
6,550
Has the product been a good partner in doing business?
8.0
992
8.6
1,494
Product Direction (% positive)
8.0
2,379
8.7
7,092
Features by Category
Sales Force Automation
8.5
1637
|
Verified
Not enough data
8.3
877
|
Verified
Not enough data
8.2
1556
|
Verified
Not enough data
8.2
1630
|
Verified
Not enough data
7.8
1188
|
Verified
Not enough data
8.4
671
|
Verified
Not enough data
7.9
1219
|
Verified
Not enough data
8.0
1210
|
Verified
Not enough data
8.2
1322
|
Verified
Not enough data
Marketing Automation
8.0
1341
|
Verified
Not enough data
7.9
1303
|
Verified
Not enough data
8.4
1531
|
Verified
Not enough data
7.9
1127
|
Verified
Not enough data
Customer Support
8.0
1202
|
Verified
Not enough data
7.9
1204
|
Verified
Not enough data
7.9
1237
|
Verified
Not enough data
7.8
1070
|
Verified
Not enough data
8.0
1114
|
Verified
Not enough data
Reporting & Analytics
8.2
1504
|
Verified
Not enough data
8.2
1557
|
Verified
Not enough data
8.1
1056
|
Verified
Not enough data
Mobile & Social
8.1
1082
|
Verified
Not enough data
8.0
1093
|
Verified
Not enough data
8.0
1200
|
Verified
Not enough data
Platform
8.1
859
|
Verified
Not enough data
8.1
831
|
Verified
Not enough data
8.4
859
|
Verified
Not enough data
8.1
649
|
Verified
Not enough data
7.8
549
|
Verified
Not enough data
8.1
720
|
Verified
Not enough data
8.4
841
|
Verified
Not enough data
8.1
662
|
Verified
Not enough data
Integration
8.3
651
|
Verified
Not enough data
8.1
635
|
Verified
Not enough data
8.0
599
|
Verified
Not enough data
Generative AI
8.2
182
Not enough data
Agentic AI - CRM
8.0
66
Not enough data
8.3
64
Not enough data
8.1
66
Not enough data
8.0
65
Not enough data
8.3
65
Not enough data
8.3
65
Not enough data
8.3
65
Not enough data
Configuration - cpq
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
60
Not enough data
8.3
56
Not enough data
8.4
61
Not enough data
Pricing
8.1
63
Not enough data
7.5
58
Not enough data
8.1
57
Not enough data
8.4
59
Not enough data
8.6
59
Not enough data
8.5
57
Not enough data
Quoting
8.4
59
Not enough data
8.3
53
Not enough data
8.4
54
Not enough data
8.4
56
Not enough data
8.6
53
Not enough data
Admin
8.2
90
Not enough data
7.7
84
Not enough data
8.3
87
Not enough data
8.3
84
Not enough data
Channels
8.1
58
Not enough data
7.7
53
Not enough data
8.0
50
Not enough data
Platform
8.4
90
Not enough data
8.2
86
Not enough data
8.0
78
Not enough data
8.5
89
Not enough data
8.4
91
Not enough data
8.6
20
Not enough data
Generative AI - cpq
7.4
15
Not enough data
7.5
16
Not enough data
7.7
16
Not enough data
Data Availability
Not enough data
8.3
4284
|
Verified
Not enough data
8.5
4249
|
Verified
Not enough data
8.2
2895
|
Verified
Not enough data
7.9
410
Data Accuracy
Not enough data
7.7
4283
|
Verified
Not enough data
8.2
4228
|
Verified
Not enough data
7.9
401
Agentic AI - Sales Intelligence
Not enough data
7.2
129
Not enough data
7.6
129
Not enough data
7.3
130
Not enough data
7.3
131
Not enough data
7.3
129
Not enough data
7.5
129
Platform
Not enough data
7.8
427
Not enough data
8.6
1321
|
Verified
Not enough data
8.6
1619
|
Verified
Not enough data
8.2
1364
|
Verified
Not enough data
7.7
1055
|
Verified
Not enough data
8.2
1239
|
Verified
Features
Not enough data
8.4
3409
|
Verified
Not enough data
8.4
3424
|
Verified
Not enough data
8.0
3167
|
Verified
Not enough data
8.3
3448
|
Verified
Not enough data
8.6
4179
|
Verified
Not enough data
8.1
3335
|
Verified
Not enough data
Feature Not Available
Not enough data
8.0
2700
|
Verified
Not enough data
7.8
1242
|
Verified
Competition
8.7
58
|
Verified
Not enough data
8.7
57
|
Verified
Not enough data
8.7
57
|
Verified
Not enough data
8.5
53
|
Verified
Not enough data
8.5
55
|
Verified
Not enough data
7.9
18
Not enough data
Agentic AI - Sales Gamification
Not enough data
Not enough data
Integrations
8.9
61
|
Verified
Not enough data
8.8
59
Not enough data
8.7
45
Not enough data
Platform
8.8
65
|
Verified
Not enough data
8.9
64
|
Verified
Not enough data
8.8
58
|
Verified
Not enough data
8.8
63
|
Verified
Not enough data
8.8
63
|
Verified
Not enough data
Employee Features
8.9
66
|
Verified
Not enough data
8.8
68
|
Verified
Not enough data
8.8
68
|
Verified
Not enough data
Lead Intelligence
Not enough data
8.6
1270
|
Verified
Not enough data
8.7
1298
Not enough data
8.6
1281
Lead Management
Not enough data
8.6
1259
Not enough data
8.3
1222
Not enough data
8.8
1311
Marketing Campaigns
Not enough data
8.0
1107
Not enough data
7.9
1097
Not enough data
7.8
1053
Not enough data
8.0
1098
Not enough data
8.3
1150
Campaign Execution
Not enough data
8.0
1069
Not enough data
8.6
1209
Not enough data
8.5
1193
Not enough data
8.3
1150
Agentic AI - Account Data Management
Not enough data
7.7
33
Not enough data
7.6
33
Not enough data
7.3
33
Not enough data
7.4
32
Not enough data
7.4
32
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.5
73
8.0
333
8.8
74
8.6
466
|
Verified
8.8
74
8.5
463
8.9
74
8.0
436
|
Verified
Organization
8.7
75
8.3
450
8.4
74
8.5
472
8.6
74
8.5
461
|
Verified
Performance Analysis
Feature Not Available
8.3
455
8.6
76
8.3
450
|
Verified
Sales Analysis
8.4
70
8.0
441
8.4
74
8.3
450
Generative AI
8.2
28
7.9
262
8.1
28
7.9
262
Agentic AI - AI Sales Assistant
Not enough data
7.9
29
Not enough data
8.0
29
Not enough data
8.2
29
Not enough data
7.9
28
Not enough data
7.8
28
Not enough data
8.0
28
Not enough data
8.1
28
Integrated Workflows
8.7
162
8.1
912
|
Verified
8.8
158
8.2
920
|
Verified
8.3
147
7.7
884
|
Verified
8.2
143
8.0
862
8.8
156
8.6
928
|
Verified
8.8
154
7.8
860
|
Verified
8.5
149
8.1
878
Repeatability and Reportability
8.4
146
8.3
889
|
Verified
8.6
151
8.3
889
|
Verified
8.5
144
8.3
872
|
Verified
8.2
140
8.1
868
7.9
122
7.4
819
AI and Automation
8.3
148
8.3
867
8.5
147
8.4
877
|
Verified
8.3
141
7.9
826
8.1
135
8.5
876
7.8
127
7.9
818
Generative AI
7.5
70
7.5
659
Agentic AI - Sales Engagement
7.9
28
7.8
58
7.8
26
8.1
58
8.0
27
8.0
57
7.9
26
8.0
58
7.7
27
7.8
57
8.0
27
7.8
56
8.1
26
7.9
57
Dialing Options
Not enough data
8.9
119
|
Verified
Not enough data
8.7
119
|
Verified
Not enough data
Not enough data
Agent Tools
Not enough data
Feature Not Available
Not enough data
8.4
114
|
Verified
Not enough data
8.4
110
|
Verified
Automation
Not enough data
8.3
101
Not enough data
Feature Not Available
Not enough data
8.5
104
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Requirements
8.5
52
Not enough data
8.5
51
Not enough data
8.5
53
Not enough data
Contracts
8.5
51
Not enough data
8.2
48
Not enough data
8.4
51
Not enough data
Revenue
8.5
53
Not enough data
8.5
51
Not enough data
8.4
48
Not enough data
Data Availability
Not enough data
8.4
1048
Not enough data
8.6
1046
Not enough data
7.7
708
Platform Additional Functionality
Not enough data
8.7
1012
Not enough data
8.4
755
Not enough data
8.0
701
Not enough data
8.5
784
Not enough data
8.3
792
Platform Basics
8.4
99
Not enough data
8.6
94
Not enough data
8.6
98
Not enough data
8.4
90
Not enough data
8.8
57
Not enough data
Agentic AI - Customer Journey Mapping
7.1
12
Not enough data
Content
8.9
79
Not enough data
8.6
76
Not enough data
8.5
76
Not enough data
8.7
77
Not enough data
8.6
74
Not enough data
Collaboration
8.8
76
Not enough data
8.5
78
Not enough data
9.0
80
Not enough data
9.0
83
Not enough data
8.7
77
Not enough data
8.7
75
Not enough data
Lead Intelligence
Not enough data
8.6
1290
Not enough data
8.6
1279
|
Verified
Not enough data
8.5
1315
|
Verified
Not enough data
8.5
1243
Not enough data
8.7
1268
Agentic AI - Lead Intelligence
Not enough data
7.6
82
Lead Monitoring
9.0
42
8.8
1422
|
Verified
8.9
42
8.7
1352
|
Verified
8.7
42
8.6
1323
|
Verified
Agentic AI - Lead Capture
7.2
27
7.8
55
7.2
27
7.7
55
Data Capture
8.3
42
8.0
905
8.5
42
8.6
1286
|
Verified
8.1
42
8.1
1211
|
Verified
8.3
42
8.6
1344
|
Verified
Analytics
9.1
42
8.8
1439
|
Verified
8.8
42
8.5
1321
|
Verified
Customization
8.7
41
8.2
1164
|
Verified
8.6
41
8.2
1214
|
Verified
8.7
42
8.1
1185
|
Verified
8.7
42
8.7
1366
|
Verified
Data collection
Not enough data
8.1
645
Not enough data
8.5
770
|
Verified
Not enough data
8.5
757
|
Verified
Not enough data
8.7
794
|
Verified
Not enough data
8.7
776
|
Verified
Segment Trending
Not enough data
8.3
705
|
Verified
Not enough data
8.1
671
Not enough data
8.1
657
|
Verified
Not enough data
8.0
679
Analysis
Not enough data
8.2
702
Not enough data
8.5
739
|
Verified
Not enough data
8.6
762
|
Verified
Platform
Not enough data
8.8
831
|
Verified
Not enough data
8.7
778
|
Verified
Not enough data
7.9
673
|
Verified
Not enough data
8.4
751
|
Verified
Not enough data
8.3
705
|
Verified
Not enough data
8.4
699
|
Verified
Agentic AI - Market Intelligence
Not enough data
7.6
37
Not enough data
7.4
38
Generative AI
Not enough data
7.7
617
Not enough data
7.4
615
Agentic AI - Email Verification
Not enough data
8.1
64
Agentic AI - Lead Mining
Not enough data
7.2
65
Not enough data
7.0
66
Agentic AI - Visitor Identification
Not enough data
8.1
24
Agentic AI - Lead Scoring
6.4
12
Not enough data
6.7
13
Not enough data
6.7
12
Not enough data
6.8
12
Not enough data
Attribution
8.5
21
Not enough data
8.6
22
Not enough data
8.0
21
Not enough data
Discovery
8.6
22
Not enough data
8.3
21
Not enough data
8.3
22
Not enough data
Management
8.4
22
Not enough data
8.4
22
Not enough data
Platform
8.4
22
Not enough data
8.3
21
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
8.2
12
Not enough data
7.6
12
Not enough data
7.6
12
Not enough data
7.2
12
Not enough data
7.4
12
Not enough data
7.4
12
Not enough data
7.4
12
Agentic AI - Sales Performance Management
7.9
21
Not enough data
8.1
20
Not enough data
7.9
21
Not enough data
Incentives
8.2
154
|
Verified
Not enough data
8.4
161
|
Verified
Not enough data
8.0
153
|
Verified
Not enough data
8.4
162
|
Verified
Not enough data
Personalization
8.5
178
|
Verified
Not enough data
8.6
179
|
Verified
Not enough data
8.6
185
|
Verified
Not enough data
8.4
172
|
Verified
Not enough data
Administrative
8.5
170
|
Verified
Not enough data
8.5
174
|
Verified
Not enough data
8.4
162
Not enough data
Agentic AI - Email Tracking
7.7
30
8.3
23
7.5
29
8.1
24
7.6
30
8.3
24
7.0
29
8.2
24
7.0
30
8.5
23
7.4
30
8.3
22
7.6
29
8.7
22
Analytics
8.3
140
8.5
509
8.3
145
8.6
503
8.4
146
8.6
465
Customizations
8.7
150
8.8
512
8.8
147
8.9
500
8.8
148
8.7
517
8.7
144
8.6
500
8.6
149
8.6
507
Generative AI
7.6
60
8.2
297
Agentic AI - Sales Analytics
7.5
29
Not enough data
7.5
29
Not enough data
7.1
29
Not enough data
7.4
29
Not enough data
7.5
29
Not enough data
Data Sourcing
8.3
145
Not enough data
8.4
149
Not enough data
8.3
142
Not enough data
8.6
156
Not enough data
8.5
147
Not enough data
Predictive Analytics
8.5
147
Not enough data
8.3
139
Not enough data
8.0
124
Not enough data
8.2
130
Not enough data
Sales Management
8.5
154
Not enough data
8.3
131
Not enough data
8.5
145
Not enough data
8.8
152
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
7.8
15
Not enough data
8.0
15
Calling
Not enough data
8.1
287
|
Verified
Not enough data
8.6
270
|
Verified
Not enough data
8.5
289
|
Verified
Not enough data
8.5
299
|
Verified
Not enough data
8.3
13
Contacts
Not enough data
8.6
258
|
Verified
Not enough data
8.7
288
|
Verified
Not enough data
8.8
292
|
Verified
Insights
Not enough data
8.4
288
|
Verified
Not enough data
8.6
293
|
Verified
Not enough data
8.2
285
|
Verified
Not enough data
8.5
295
|
Verified
Not enough data
8.6
289
Not enough data
8.2
13
Agentic AI - Sales Enablement
6.1
6
Not enough data
6.1
6
Not enough data
6.1
6
Not enough data
Content Management
8.2
10
Not enough data
8.0
10
Not enough data
8.0
10
Not enough data
8.8
10
Not enough data
8.2
10
Not enough data
Analytics
9.0
10
Not enough data
8.3
10
Not enough data
8.3
10
Not enough data
8.3
10
Not enough data
Learning Management - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Enablement - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Account Intelligence
Not enough data
8.1
18
Not enough data
8.2
18
Not enough data
7.7
17
Not enough data
7.9
18
Lead Intelligence
Not enough data
8.4
982
Not enough data
8.5
1002
Not enough data
8.4
974
Lead Management
Not enough data
8.4
915
Not enough data
8.2
654
Not enough data
8.5
928
Marketing Campaigns
Not enough data
8.2
130
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
132
Not enough data
8.0
337
Data Availability - Marketing Account Intelligence
Not enough data
8.6
73
Data Accuracy - Marketing Account Intelligence
Not enough data
8.5
74
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
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Integrations & Reports - Insurance CRM
Not enough data
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Not enough data
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Categories
Categories
Shared Categories
Zoho CRM and ZoomInfo Sales are categorized as Sales Engagement, AI Sales Assistant, Email Tracking, and Lead Capture
Unique Categories
Zoho CRM is categorized as Client Portal, Customer Journey Mapping, Quote-to-Cash, Sales Analytics, Sales Gamification, Sales Performance Management, CRM, CPQ, Lead Scoring, Sales Enablement, and Insurance CRM
ZoomInfo Sales is categorized as Buyer Intent Data Providers, Sales Intelligence, Visitor Identification, Account Data Management, Lead Mining, Lead Intelligence, Marketing Account Intelligence, Email Verification, Market Intelligence, Salesforce AppExchange Apps, Auto Dialer, and Outbound Call Tracking
Reviews
Reviewers' Company Size
Zoho CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ZoomInfo Sales
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.1%
Computer Software
9.9%
Marketing and Advertising
8.9%
Financial Services
3.5%
Real Estate
3.5%
Other
58.1%
Computer Software
24.4%
Information Technology and Services
22.2%
Marketing and Advertising
4.8%
Staffing and Recruiting
4.7%
Telecommunications
3.4%
Other
40.4%
Alternatives
Discussions
What have you found better than ZOHO
5 Comments
PC
Zoho One, with over 45 business applications, all centrally managed and synchronized, is the leader in breadth of application and breadth of security versus...Read more
Is Zoho CRM really free?
4 Comments
AP
Zoho CRM offers a free version, but it also provides various paid plans with additional features and capabilities. The free version typically has...Read more
can we create segmentation in this
3 Comments
Official Response from Zoho CRM
Yes Lavanya,
Zoho CRM supports segmentation. Segment your prospects/customers into buckets based on a pre-defined criteria, to identify cross-sell/up-sell...Read more
What is ZoomInfo used for?
6 Comments
DT
Prospect/Company's insight, role, hierarchy and contact information. Read more
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