Compare Zoho CRM and solve 360 
At a Glance
Market Segments
Small-Business (61.9% of reviews)
Small-Business (52.9% of reviews)
Entry-Level Pricing
Free
$25 user/month
Zoho CRM
Star Rating
(2,735)4.1 out of 5
Market Segments
Small-Business (61.9% of reviews)
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing planssolve 360
Star Rating
(17)3.9 out of 5
Market Segments
Small-Business (52.9% of reviews)
Entry-Level Pricing
$25 user/month
Learn more about solve 360Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users on G2 report that Zoho CRM excels in Sales Force Automation, particularly in Contact & Account Management with a score of 8.5, while Solve 360 shines in Task / Activity Management with a higher score of 8.9, indicating a stronger focus on managing daily tasks effectively.
- Reviewers mention that Zoho CRM's Quality of Support is rated at 7.6, which is lower than Solve 360's impressive 8.5, suggesting that users may find more reliable assistance with Solve 360 when issues arise.
- G2 users highlight that Zoho CRM offers a Free Entry Level Price, making it accessible for small businesses, whereas Solve 360 starts at $25 per user/month, which may be a barrier for budget-conscious users.
- Users say that Zoho CRM has a better overall Ease of Use rating of 8.2 compared to Solve 360's 7.9, indicating that new users may find Zoho CRM more intuitive and easier to navigate.
- Reviewers mention that Zoho CRM's Marketing ROI Analytics score of 7.9 is lower than Solve 360's 8.6, suggesting that users may find more effective tools for measuring marketing success with Solve 360.
- Users report that Zoho CRM has a higher score in Data Analytics at 8.9, compared to Solve 360's 8.3, indicating that Zoho CRM may provide more robust data analysis features for users looking to gain insights from their data.
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Pricing
Entry-Level Pricing
Zoho CRM
Free Edition
Free
With three free users and essentials like leads, documents and mobile apps, it’s a perfect fit
for your home business.
- Leads, Contacts, Accounts
- Tasks, Events, Call log, and Notes
- Opportunities
Free Trial
Zoho CRM
Free Trial is available
solve 360
Free Trial is available
Ratings
Meets Requirements
8.4
2,318
8.3
14
Ease of Use
8.2
2,327
7.9
14
Ease of Setup
7.8
1,055
Not enough data
Ease of Admin
8.0
971
Not enough data
Quality of Support
7.6
2,119
8.5
11
Has the product been a good partner in doing business?
8.0
949
Not enough data
Product Direction (% positive)
7.9
2,254
6.7
14
Features by Category
Sales Force Automation
8.5
1503
|
Verified
8.8
11
|
Verified
8.2
762
|
Verified
Feature Not Available
8.1
1427
|
Verified
7.7
10
|
Verified
8.1
1511
|
Verified
8.9
11
|
Verified
7.7
1078
|
Verified
7.2
6
|
Verified
8.3
559
|
Verified
8.0
9
|
Verified
7.9
1107
|
Verified
8.8
8
|
Verified
7.9
1094
|
Verified
7.4
7
|
Verified
8.2
1209
|
Verified
8.3
8
|
Verified
Marketing Automation
8.0
1229
|
Verified
7.8
9
|
Verified
7.9
1192
|
Verified
Feature Not Available
8.3
1405
|
Verified
8.0
10
|
Verified
7.9
1022
|
Verified
Feature Not Available
Customer Support
8.0
1092
|
Verified
8.0
9
|
Verified
7.8
1095
|
Verified
8.0
9
|
Verified
7.9
1129
|
Verified
8.0
11
|
Verified
7.7
967
|
Verified
7.4
7
|
Verified
8.0
1008
|
Verified
7.1
7
|
Verified
Reporting & Analytics
8.1
1388
|
Verified
8.7
9
|
Verified
8.1
1445
|
Verified
8.3
10
|
Verified
8.0
946
|
Verified
8.1
8
|
Verified
Mobile & Social
8.0
978
|
Verified
7.8
9
|
Verified
8.0
990
|
Verified
Feature Not Available
7.9
1094
|
Verified
7.8
10
|
Verified
Platform
8.0
736
|
Verified
Not enough data
8.1
712
|
Verified
Not enough data
8.4
742
|
Verified
Not enough data
8.0
536
|
Verified
Not enough data
7.7
439
|
Verified
Not enough data
8.0
610
|
Verified
Not enough data
8.3
728
|
Verified
Not enough data
8.0
558
|
Verified
Not enough data
Integration
8.3
553
|
Verified
Not enough data
8.0
536
|
Verified
Not enough data
7.9
505
|
Verified
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Configuration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
42
Not enough data
8.2
39
Not enough data
8.4
43
Not enough data
8.4
45
Not enough data
Pricing
8.1
44
Not enough data
7.7
39
Not enough data
8.0
38
Not enough data
8.3
41
Not enough data
8.5
41
Not enough data
8.6
39
Not enough data
Quoting
8.3
41
Not enough data
8.2
36
Not enough data
8.1
37
Not enough data
8.3
36
Not enough data
8.0
40
Not enough data
8.4
37
Not enough data
Admin
8.1
68
Not enough data
7.5
63
Not enough data
8.0
66
Not enough data
8.1
63
Not enough data
Channels
8.0
42
Not enough data
8.0
40
Not enough data
7.4
38
Not enough data
8.0
35
Not enough data
Platform
8.3
68
Not enough data
7.9
63
Not enough data
7.6
57
Not enough data
8.3
69
Not enough data
8.4
68
Not enough data
8.3
70
Not enough data
Competition
8.7
57
|
Verified
Not enough data
8.7
56
|
Verified
Not enough data
8.7
56
|
Verified
Not enough data
8.5
52
|
Verified
Not enough data
8.5
54
|
Verified
Not enough data
7.9
17
Not enough data
Integrations
8.9
60
|
Verified
Not enough data
8.7
58
Not enough data
8.7
44
Not enough data
Platform
8.8
64
|
Verified
Not enough data
8.9
63
|
Verified
Not enough data
8.8
57
|
Verified
Not enough data
8.8
62
|
Verified
Not enough data
8.8
62
|
Verified
Not enough data
Employee Features
8.9
65
|
Verified
Not enough data
8.8
67
|
Verified
Not enough data
8.9
67
|
Verified
Not enough data
Lead Facilitation
8.4
64
Not enough data
8.7
65
Not enough data
8.7
65
Not enough data
8.8
65
Not enough data
Organization
8.6
66
Not enough data
8.3
65
Not enough data
8.5
65
Not enough data
Performance Analysis
Feature Not Available
Not enough data
8.6
67
Not enough data
Sales Analysis
8.4
61
Not enough data
8.5
65
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integrated Workflows
8.8
113
Not enough data
8.8
111
Not enough data
8.2
101
Not enough data
8.1
96
Not enough data
8.9
109
Not enough data
8.8
109
Not enough data
8.4
104
Not enough data
Repeatability and Reportability
8.4
101
Not enough data
8.5
105
Not enough data
8.6
99
Not enough data
8.1
95
Not enough data
8.0
78
Not enough data
AI and Automation
8.5
103
Not enough data
8.6
102
Not enough data
8.4
98
Not enough data
8.2
90
Not enough data
8.0
84
Not enough data
Generative AI
Feature Not Available
Not enough data
Customer Requirements
8.1
36
Not enough data
8.1
35
Not enough data
8.2
37
Not enough data
Contracts
8.1
35
Not enough data
7.9
32
Not enough data
8.1
35
Not enough data
Revenue
8.5
36
Not enough data
8.3
35
Not enough data
8.4
33
Not enough data
Platform Basics
8.5
79
Not enough data
8.6
74
Not enough data
8.6
78
Not enough data
8.5
70
Not enough data
8.8
37
Not enough data
Content
8.9
65
Not enough data
8.7
62
Not enough data
8.5
62
Not enough data
8.7
63
Not enough data
8.6
61
Not enough data
Collaboration
8.7
62
Not enough data
8.5
64
Not enough data
9.0
66
Not enough data
8.9
69
Not enough data
8.6
63
Not enough data
8.7
61
Not enough data
Data Sourcing
8.1
104
Not enough data
8.3
108
Not enough data
8.2
102
Not enough data
8.5
113
Not enough data
8.4
104
Not enough data
Predictive Analytics
8.5
105
Not enough data
8.2
98
Not enough data
8.0
85
Not enough data
8.1
91
Not enough data
Sales Management
8.3
111
Not enough data
8.2
90
Not enough data
8.4
104
Not enough data
8.6
111
Not enough data
Analytics
8.2
98
Not enough data
8.3
104
Not enough data
8.3
105
Not enough data
Customizations
8.7
109
Not enough data
8.7
107
Not enough data
8.7
107
Not enough data
8.7
103
Not enough data
8.5
108
Not enough data
Generative AI
Feature Not Available
Not enough data
Incentives
8.2
122
|
Verified
Not enough data
8.3
129
|
Verified
Not enough data
8.0
121
|
Verified
Not enough data
8.4
130
|
Verified
Not enough data
Personalization
8.5
146
|
Verified
Not enough data
8.5
147
|
Verified
Not enough data
8.5
153
|
Verified
Not enough data
8.3
140
|
Verified
Not enough data
Administrative
8.4
139
|
Verified
Not enough data
8.4
142
|
Verified
Not enough data
8.3
131
Not enough data
Categories
Categories
Shared Categories
Zoho CRM and solve 360 are categorized as CRM
Unique Categories
Zoho CRM is categorized as Client Portal, Customer Journey Mapping, Quote-to-Cash, Sales Engagement, AI Sales Assistant, Sales Analytics, Quote Management, Email Tracking, Sales Gamification, Sales Performance Management, CPQ, and Sales Platforms
solve 360 has no unique categories
Reviews
Reviewers' Company Size
Zoho CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
solve 360
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.6%
Computer Software
9.9%
Marketing and Advertising
9.1%
Real Estate
3.6%
Financial Services
3.5%
Other
57.4%
Construction
11.8%
Telecommunications
5.9%
Retail
5.9%
Publishing
5.9%
Marketing and Advertising
5.9%
Other
64.7%
Most Helpful Reviews
Zoho CRM
Most Helpful Favorable Review
Danealle M.
Verified User in Insurance
1. Ease of importing contacts from Outlook. 2. Leaving a client appointment and typing in my notes and follow up tasks while I'm in my car. Ideas and meeting takeaways are freshest in my mind immediately after appointment. 3. MS Outlook plugin. Since...
Most Helpful Critical Review
Verified User in Real Estate
Where do I begin? There were so many features that were so buggy, I simply could not use them. Macros, Zoho Docs, Custom Field Mapping are just a few of the features that were so buggy, I had to report them to support. And their support is their...
solve 360
Most Helpful Favorable Review
Ward C.
Verified User in Human Resources
Fantastic for Google Apps fans - being able to pull custom reports directly from Google Sheets is a huge bonus. Gmail integration is very good and better than any other CRM I've seen. Integration with Google Drive is also very good. Outstanding uptime -...
Most Helpful Critical Review
Tim C.
Verified User in Marketing and Advertising
Sometimes the links between Solve360 and Google Apps stop working and you have to restart both in order to get them to work together again. It is very expensive.
Danealle M.
Verified User in Insurance
1. Ease of importing contacts from Outlook. 2. Leaving a client appointment and typing in my notes and follow up tasks while I'm in my car. Ideas and meeting takeaways are freshest in my mind immediately after appointment. 3. MS Outlook plugin. Since...
Ward C.
Verified User in Human Resources
Fantastic for Google Apps fans - being able to pull custom reports directly from Google Sheets is a huge bonus. Gmail integration is very good and better than any other CRM I've seen. Integration with Google Drive is also very good. Outstanding uptime -...
Verified User in Real Estate
Where do I begin? There were so many features that were so buggy, I simply could not use them. Macros, Zoho Docs, Custom Field Mapping are just a few of the features that were so buggy, I had to report them to support. And their support is their...
Tim C.
Verified User in Marketing and Advertising
Sometimes the links between Solve360 and Google Apps stop working and you have to restart both in order to get them to work together again. It is very expensive.
Alternatives
Discussions
What have you found better than ZOHO
5 comments
PC
Zoho One, with over 45 business applications, all centrally managed and synchronized, is the leader in breadth of application and breadth of security versus...Read more
Is Zoho CRM really free?
4 comments
AP
Zoho CRM offers a free version, but it also provides various paid plans with additional features and capabilities. The free version typically has...Read more
can we create segmentation in this
3 comments
Official Response from Zoho CRM
Yes Lavanya,
Zoho CRM supports segmentation. Segment your prospects/customers into buckets based on a pre-defined criteria, to identify cross-sell/up-sell...Read more
solve 360 has no discussions with answers
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